Delta Hotels by Marriott Preston

Hotels
Delta
8.3 (1728 reviews)
Garstang Road, Broughton , Preston , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Food quality inconsistent

Categories

Cleanliness
7.63
Some reviews noted issues with cleanliness and maintenance, leading to a lower score.
Service
9.1
Many reviews highlighted excellent and attentive service from the staff.
Location
8.64
Positively mentioned as a great location by several guests.
Room Quality
8.09
Mixed reviews about room setup, but generally clean and spacious.
Amenities
8.62
Facilities like spa and breakfast were mentioned positively.
Value for Money
8.08
Good value noted, but some concerns about food prices.
Food and Beverage
7.63
Some dissatisfaction with food quality and variety.
Overall Experience
8.6
Overall enjoyable stays with some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:25

Property Description

Luxurious Accommodations
Step into comfort at Delta Hotels by Marriott Preston, where each room is equipped with a flat-screen TV and cozy seating area. Enjoy the convenience of en-suite facilities and complimentary toiletries for a relaxing stay.

Premium Amenities
Indulge in our indoor heated pool and well-equipped gym during your stay. With 12 meeting rooms available, our 4-star hotel is perfect for both leisure and business travelers seeking top-notch facilities.

Culinary Delights
Savor a variety of international cuisines at the Cast Iron Grill or opt for a casual dining experience at the Brew Bar, overlooking the charming patio. Whether it's a hearty meal or a quick bite, we have something to satisfy every palate.

Experience luxury and convenience at Delta Hotels by Marriott Preston - book your stay now for an unforgettable getaway!

Important information:

Early check in and late check out are available on request only, subject to availability, and additional charges may apply. Please note that the credit card used to make the booking must be presented at check in.

We are a pet friendly hotel and welcome up to two pets per room. A pet cleaning fee applies per stay: £30 for one pet or £50 for two pets.

Children’s swimming times are Monday to Friday 09:00-19:00, and Saturday to Sunday 09:00-18:00.

Please note that aqua aerobics classes take place three times per week, during which the pool will be unavailable for general swimming at the following times: Monday and Thursday 14:00-15:00, Friday 14:15-15:00.

Please note that Leisure Club opening hours may vary during bank holidays. Please contact the hotel directly for the most up to date opening times and family swim session availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1728 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
G
Glyn extended_group gb
8
see comments above
Pros:

n/a

Cons:

I have already completed a survey in which i praised the facilities and the staff however i was a little put out by the fact i was asked for an extra £30 to check in early to a room that was already available and i had also stated we needed early check in when booking as we were attending an event that we needed to get to. The other members of my party arrived slightly after me but refused to pay the additional fee as they thought it unjust which then caused issues when we arrived back to check in late.

2026-07-03 via Nuitee
A
Alisia couple gb
8
2026-07-03 via Nuitee
V
Vhairi family_with_children gb
10
Pros:

It was a fantastic location, the room was lovely and clean. The swimming pool was great and again very clean. The staff were friendly and helpful

2026-07-03 via Nuitee
L
Lee couple gb
10
2026-07-03 via Nuitee
K
Krissi solo_traveller gb
10
Excellent hotel
Pros:

Great breakfast, helpful staff, lovely spa facilities.

Cons:

N/A

2026-07-03 via Nuitee
A
amanda solo_traveller gb
9
2026-07-03 via Nuitee
M
Momen family_with_children eg
7
Nice family stay
Pros:

The family room,breakfast

Cons:

Bed sheets seems old a bit, strange smell Around the hotel

2026-07-02 via Nuitee
J
jatinder pal singh solo_traveller gb
2
Worst Hotel to stay
Pros:

Room was ok

Cons:

Staff was very rude and racist

2026-07-01 via Nuitee
J
Jim solo_traveller gb
8
2026-07-01 via Nuitee
D
Dan couple gb
8
2026-06-30 via Nuitee
5
568johnn Couples Gloucester, Cotswolds, England
2
Budget business hotel not suitable for a leisure visit
Pros:

This is an average business hotel, it is not set up for leisure visitors.
Low quality ground floor room (suite): shabby, broken furniture, meagre coffe/tea facilities, missing dressing gowns and slippers, empty mini bar, view of rubbish compound from window.
No restaurant as advertised on web site, the room is there but it is not open, only bar meals. There is a separate menu for pre-paid 3 course meal deal with a reduced number of lower quality items, you don't get access to the general evening bar meal menu, its a much poorer selection. One 'main course' was essentially a beef brisket toastie! very dissappointing.
No comfortable seating area for residents only the bar area. Bar area extensively used by business people using laptops and phones and holding meetings. We were there on holiday but felt we were sitting in the middle of an office.
No rear beer on tap but 6 types of Lager. Bar staff didnt even know they had Ale in bottles, took Manager to find it! Very amateurish.
'Spa' pool is used extensively by locals, busy, part sectioned off for kids, not relaxing. Loungers pushed out of way.
Hotel web site sells it as luxury 'spa' hotel for leisure but its just a bar with rooms for business people like any number of similar other much cheaper hotels nearby.
We booked this stay and meal for a special occasion at the start of a longer holiday but it was just such a let down, it spoiled the rest of the holiday.
The staff were great (except the bar) but couldn't make up for the poor quality amenities.

2026-06-29 via Tripadvisor
C
Carl couple gb
5
Not Great
Pros:

Great location and restaurant

Cons:

Stayed here a few times first time in the summer. Noisiest aircon in the world impossible to sleep with it on and resulted in super hot room as you simply had to knock it off to sleep. Beds are also very very noisy the slightest movement and you can hear them creaking.

2026-06-29 via Nuitee
S
Sherrie couple gb
10
Stayed here for our anniversary staff was amazing and so helpful manager reserved us a seat right in front of the tv for
Pros:

Staff was attentive and positive
Hotel is beautiful with lovely rooms and comfortable beds
Food was amazing plenty of choices at breakfast too

Cons:

No fault can be made

2026-06-29 via Nuitee
S
SusitoStretton Solo travel
8
Like the curate’s egg - a mix of positives with some negatives.
Pros:

The vast majority of the hotel staff were exceptional! They were super helpful and friendly and anticipated need - holding doors when they saw me approach, checking I knew where I was going etc. One of the most impressive things about them was their pleasant attitude. There seemed to be plenty of staff around the hotel to support customers. The only exception, somewhat ironically, were the Reception staff. I arrived 15 mins early for check in on one of the hottest days of the year and was somewhat peremptorily dismissed as check in didn’t open until 15:00. Whilst I appreciate I was early they could have shown me to a lounge or offered me a glass of water. When I eventually did get to the appropriate time, two of the staff were more concerned about finishing their conversation than checking me in.

The room was good and great value for money. However the air con units were absolutely useless! The cooled air was pumped out at the top of the unit and didn’t circulate within the room. The units were noisy and this meant it was impossible to have the one running in the bedroom whilst trying to sleep.

There was some problem with the internal IT system which I was made aware of at check in. However I didn’t realise this meant I couldn’t use room service or contact reception on the phone. A minor issue was the bedroom lights didn’t work.

I would definitely return because the positives more than outweighed the negatives. I feel sorry that the reception staff let the whole experience down for me as the rest of the staff have clearly had some excellent training.

2026-06-28 via Tripadvisor
J
Jessica family_with_children gb
6
It was a nice stay over but we probably wouldn't go again
Pros:

The hotel itself was nice, the bedrooms were clean and the reception staff we nice and friendly

Cons:

The pool was dirty, some of the staff were a bit rude

2026-06-28 via Nuitee
J
Joan extended_group gb
10
2026-06-28 via Nuitee
U
U couple gb
5
Disappointing member of staff
Pros:

Comfy bed

Cons:

No manners

2026-06-28 via Nuitee
C
Chris family_with_children gb
8
2026-06-28 via Nuitee
C
Carol couple gb
10
Relaxing , welcoming and will be back
Pros:

It was a beautiful hotel. Right from the grounds of the hotel on arrival

Cons:

Nothing

2026-06-27 via Nuitee
J
Jamie couple gb
10
2026-06-27 via Nuitee