Barceló Guatemala City

Hotels
Barceló Hotels & Resorts
8.7 (3851 reviews)
7 avenida 15-45 zona 9 , Guatemala , gt

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Phenomenal breakfast
Cons:
Uncleanliness
Poor service experience
Value for money concerns

Categories

Cleanliness
7.2
Issues reported with poor room conditions including clogged sinks and showers.
Service
8.67
Mixed reviews; staff was friendly, but poor handling of complaints noted in bad experience.
Location
10
Conveniently located near the airport and city center, which is beneficial for guests.
Room Quality
8.71
Rooms described as decent but issues with AC and maintenance in the initial stay.
Amenities
9.16
Positive remarks about the pool area, but issues with supervision.
Value for Money
6.19
Guests felt the pricing did not match the quality of service received.
Food and Beverage
10
Breakfast was particularly praised and staff attentive to dietary preferences.
Overall Experience
9.65
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Amenities

An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.

Business and Events

With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.

Dining and Entertainment

Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.

Book now to experience luxury and convenience at Barceló Guatemala City!

Important information:

Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.

Please note that Premium Level access is only available for adults older than 18 years old.

Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3851 reviews
Cleanliness: 7.2
Service: 8.67
Location: 10
Room Quality: 8.71
Amenities: 9.16
Value for Money: 6.19
Food and Beverage: 10
Overall Experience: 9.65
D
David couple gt
10
2026-05-01 via Nuitee
C
Claudio couple gt
9
Cons:

No pude usar el frigobar, deseaba usarlo para una medicina que necesitaba refrigeracion, siempre habia podido usarlo, esta vez estaba con un cinta de proteccion y con llave, lamentable.

2026-05-01 via Nuitee
P
Pergamino solo_traveller ar
10
Excelente
Pros:

Es el hotel perfecto con un muy buen desayuno

Cons:

Sin comentarios

2026-04-30 via Nuitee
H
Hector extended_group sv
10
Un descanso muy merecido
Pros:

La amabilidad

2026-04-30 via Nuitee
O
Otto solo_traveller us
9
What I expected
Pros:

Great staff and location

Cons:

Didn’t like strikers that much. Could be better

2026-04-29 via Nuitee
T
Terri couple us
9
Best for airport stays.
Pros:

Location and staff- the staff on our floor were fantastic and they brought complimentary snacks twice! The rooms are older but everything was clean and beds were comfortable. Price was reasonable.

Cons:

We needed the airport shuttle at 3:30 but it didn’t start til 4am.

2026-04-28 via Nuitee
G
Gonzalo couple uy
9
Muy recomendable para una estadia corta cerca del aeropuerto, o por mas dias para visitar Guatemala.
Pros:

Muy buenas habitaciones, ubicacion cercana al aeropuerto, pero tambien cercano a zona con restaurantes. Buenas opciones de restaurante en el propio hotel.
Amplio lugar de estacionamiento.

2026-04-26 via Nuitee
M
Morales solo_traveller ca
8
My reviews suck
Pros:

Friendly staff and nice facility and has an older classy feel to it.

Cons:

One of thr elevators was acting up for a bit making it slower to get up or down. Its more of an inconvenience that was momentary.

2026-04-25 via Nuitee
R
Raquel couple cr
9
2026-04-25 via Nuitee
D
DIONYSIOS solo_traveller cy
8
2026-04-25 via Nuitee
J
JoAnne couple us
8
Nice hotel, would stay again
Pros:

Beautiful hotel great location

Cons:

The food was not that great

2026-04-24 via Nuitee
C
Claudia couple co
10
no me equivoco al elegir barcelo donde viajo
Pros:

utilize el hotel el 20 de abril muy amables y queridos , generosos, elegi cuarto con terraza no me lo asignaron

Cons:

el dia 22 de nuevo me hospede de nuevo no me asignaron la habichuela que habia reservado diciendo que el hotel estaba full, por un evento, quiero mencionar la mala actitud de la señorita nubia, que estaba la noche del 22 de abril , lastima que la actitud altiva y grosera dañe la imagen del personal del hotel pues todos son muy amables

2026-04-24 via Nuitee
J
Jose Guillermo couple mx
7
Agrio
Pros:

Su cercanía al aeropuerto

Cons:

Que la gente de recepción no dan servicio a los huéspedes el dia de su salida.
Como ya te vas no me interesa darte servicio...

2026-04-23 via Nuitee
C
Claudia couple co
10
2026-04-22 via Nuitee
J
Johan extended_group be
9
2026-04-22 via Nuitee
J
Johan extended_group be
10
2026-04-22 via Nuitee
C
Carolina solo_traveller co
10
Pros:

El Desayuno,la ubicación

Cons:

Que para usar el minibar te cobran 10 usd.zsolo por ver qué hay

2026-04-22 via Nuitee
L
Leandro solo_traveller us
10
Pros:

I really like this hotel; this was my second time there, and I highly recommend it to anyone traveling to Guatemala City.

2026-04-21 via Nuitee
N
Nick couple nl
9
Fijn verblijf voor onze vlucht terug naar huis!
Pros:

Ietwat gedateerd hotel, maar door de service en het personeel merk je hier niks van! Gratis shuttle met fijne chauffeurs voor het vliegveld!

2026-04-21 via Nuitee
O
OHMANN LUDWIG solo_traveller fr
10
Excellent séjour
Pros:

Excellent établissement, chambre confortable, buffet du petit-déjeuner exceptionnel, grande piscine et jacuzzi.
Le rapport qualité-prix est vraiment excellent nous avons passé un très bon séjour et nous recommandons cet hôtel.

Cons:

Il faut savoir que l'hôtel est près de l'aéroport qui est lui-même dans la ville donc on entend le bruit des avions mais ce n'est pas très gênant.

2026-04-20 via Nuitee