Barceló Guatemala City

Hotels
•
Barceló Hotels & Resorts
8.7 (4019 reviews)
7 avenida 15-45 zona 9 , Guatemala , GT
+502 2378 4000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Phenomenal breakfast
Cons:
Uncleanliness
Poor service experience
Value for money concerns

Categories

Cleanliness
7.2
Issues reported with poor room conditions including clogged sinks and showers.
Service
8.67
Mixed reviews; staff was friendly, but poor handling of complaints noted in bad experience.
Location
10
Conveniently located near the airport and city center, which is beneficial for guests.
Room Quality
8.71
Rooms described as decent but issues with AC and maintenance in the initial stay.
Amenities
9.16
Positive remarks about the pool area, but issues with supervision.
Value for Money
6.19
Guests felt the pricing did not match the quality of service received.
Food and Beverage
10
Breakfast was particularly praised and staff attentive to dietary preferences.
Overall Experience
9.65
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Amenities

An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.

Business and Events

With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.

Dining and Entertainment

Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.

Book now to experience luxury and convenience at Barceló Guatemala City!

Important information:

Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.

Please note that Premium Level access is only available for adults older than 18 years old.

Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

8.7
Based on 4019 reviews
Cleanliness: 7.2
Service: 8.67
Location: 10
Room Quality: 8.71
Amenities: 9.16
Value for Money: 6.19
Food and Beverage: 10
Overall Experience: 9.65
E
Elvia • extended_group • us
10
2026-10-23 • via Nuitee
C
Carlos Enrique • family_with_children • gt
9
muy agradable
Pros:

desayuno muy bueno, ubicacion, personal, transporte al aeropuerto

Cons:

que en el restaurante estan muy juntas las mesas lo unico

2026-10-23 • via Nuitee
E
Estefania • solo_traveller • co
9
Buena atención
Pros:

Espacios y atención

Cons:

Facilidad de parqueo para visitantes

2026-10-22 • via Nuitee
M
María Montserrat • solo_traveller • es
7
2026-10-22 • via Nuitee
Y
Yanira • couple • us
8
2026-10-22 • via Nuitee
O
Oscar • extended_group • sv
10
2026-10-22 • via Nuitee
M
MATTEO • solo_traveller • it
8
2026-10-19 • via Nuitee
C
Clinica • solo_traveller • sv
10
Pros:

Todo estuvo muy bien!!!

Cons:

Nada todo perfecto

2026-10-18 • via Nuitee
W
Wes • couple • ca
9
2026-10-17 • via Nuitee
I
IRENE MARIA • couple • cr
9
2026-10-17 • via Nuitee
L
Leanne • couple • us
10
2026-10-16 • via Nuitee
L
Liria • couple • gt
10
Exelente y cómoda
Pros:

Céntrico y cómodo

2026-10-15 • via Nuitee
C
Cobón • couple • gt
9
Pros:

La comodidad

Cons:

El personal al momento de dar la información lo hace en un tono de voz que no se logra escuchar a parte q no es tan claro. La seriedad de la recepcionista daba la apariencia que estaba molesta

2026-10-15 • via Nuitee
C
Claudia • solo_traveller • ca
10
Pros:

The location, excellent service.
Complimentary shuttle to airport.
Excellent amenities. Friendly employees.

2026-10-14 • via Nuitee
T
Thomas • solo_traveller • gt
10
Excelente confort
Pros:

Excelente ubicación

Cons:

Por variedad en el desayuno

2026-10-14 • via Nuitee
O
Oscar Ulises • extended_group • co
10
2026-10-14 • via Nuitee
A
Amarilis • couple • do
8
2026-10-12 • via Nuitee
S
Sepúlveda Sanguino • couple • co
10
Súper lujoso
Pros:

Es un gran hotel, lujoso y con excelentes servicios

Cons:

Todo estuvo genial, nada que sugerir o comentar adicionalmente

2026-10-12 • via Nuitee
C
carlos • couple • fr
4
Pas d información sur la gare routière malgré divers demandes
Pros:

L emplacement

Cons:

Peut-être tout

2026-10-11 • via Nuitee
E
Engels • solo_traveller • ni
8
2026-10-11 • via Nuitee