Barceló Guatemala City

Hotels
•
Barceló Hotels & Resorts
8.7 (3921 reviews)
7 avenida 15-45 zona 9 , Guatemala , gt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Phenomenal breakfast
Cons:
Uncleanliness
Poor service experience
Value for money concerns

Categories

Cleanliness
7.2
Issues reported with poor room conditions including clogged sinks and showers.
Service
8.67
Mixed reviews; staff was friendly, but poor handling of complaints noted in bad experience.
Location
10
Conveniently located near the airport and city center, which is beneficial for guests.
Room Quality
8.71
Rooms described as decent but issues with AC and maintenance in the initial stay.
Amenities
9.16
Positive remarks about the pool area, but issues with supervision.
Value for Money
6.19
Guests felt the pricing did not match the quality of service received.
Food and Beverage
10
Breakfast was particularly praised and staff attentive to dietary preferences.
Overall Experience
9.65
Mixed experience with notable positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Amenities

An outdoor pool, hot tub, and spa with a gym and sauna await you at this elegant hotel. Each spacious room features a terrace with breathtaking views over Guatemala City or the surrounding volcanoes.

Business and Events

With 25 meeting rooms accommodating up to 1,500 people, this hotel is perfect for your business needs. The 24-hour reception can assist with airport transfers and city tours, ensuring a seamless stay.

Dining and Entertainment

Indulge in local and international cuisine at La Pergola Pool Bar or unwind at the sports bar and lobby bar with live music. The hotel's prime location in the bustling business district offers easy access to shops and restaurants.

Book now to experience luxury and convenience at Barceló Guatemala City!

Important information:

Please note that the hotel offers free transfer from/to the Airport on a pre schedule from 4am to 11pm, please notify at the front desk to reserve your space.

Please note that Premium Level access is only available for adults older than 18 years old.

Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3921 reviews
Cleanliness: 7.2
Service: 8.67
Location: 10
Room Quality: 8.71
Amenities: 9.16
Value for Money: 6.19
Food and Beverage: 10
Overall Experience: 9.65
F
faiertag • solo_traveller • il
10
2026-06-27 • via Nuitee
A
Axel • solo_traveller • gt
10
Pros:

Bufete

2026-06-25 • via Nuitee
C
carla • couple • mx
9
Cons:

comida con mucha sal

2026-06-23 • via Nuitee
C
Claudia Patricia • solo_traveller • gt
10
Pros:

Excelente atención y servicio

2026-06-23 • via Nuitee
D
Doris Rebeca • couple • gt
10
Gracias por todo
Pros:

Amabilidad
Orden
Limpieza

2026-06-18 • via Nuitee
J
John Jahiver • solo_traveller • co
10
EXCELENTE, VOLVERE
Pros:

TODO

2026-06-16 • via Nuitee
F
Fran Auger • extended_group • cl
7
2026-06-15 • via Nuitee
D
DIANA PAOLA • couple • co
10
Pros:

Es cómodo y buen servicio

2026-06-15 • via Nuitee
V
Vivisitiamo • solo_traveller • it
10
Ottima posizione
Pros:

Posizione ottima per chi è in transito o necessita di alloggiare vicino all'aeroporto. La colazione fantastica con grande varietà per tutti i gusti, stanza comoda e com tutto il necessario.

Cons:

Check-in troppo lungo, la carta non funzionava nonostante abbia funzionato ovunque in Guatemala, abbiamo dovuto prelevare in contanti e ciò ha applicato un sovrapprezzo rispetto a quanto pattuito su booking.

2026-06-14 • via Nuitee
F
Flores • couple • us
10
2026-06-14 • via Nuitee
N
Nella • family_with_children • us
9
Pros:

Everything is good , Location, view, food

2026-06-14 • via Nuitee
R
richa545 • Business • Grand Rapids, Kent County, Michigan
10
Great hotel in Guatemala City near the airport
Pros:

I stayed at the Barcelo on my first night in Guatemala City before heading up to Lake Atitlan for a week and on my last night before flying home. The hotel is a "classic" type of international hotel close to the La Aurora International Airport. The rooms I had were very comfortable and large. The breakfast bar was amazing - lots of great hot and fresh options. The check-in and check-out process was very easy and the staff were very friendly. The shuttle to the airport was on-time and very professional. Great experience. I was referred by a friend and I am happy to refer others to the Barcelo.

2026-06-13 • via Tripadvisor
C
Camacho • couple • do
8
Pros:

La ubicación

2026-06-13 • via Nuitee
A
Alvaro • solo_traveller • pa
10
2026-06-12 • via Nuitee
S
Sierra • solo_traveller • gt
7
Pros:

Hay restaurantes y bar

Cons:

Bano malisimo muy deteriorado y viejo

2026-06-12 • via Nuitee
A
Alvaro • solo_traveller • pa
10
2026-06-12 • via Nuitee
G
Gustavo • family_with_children • cl
10
2026-06-11 • via Nuitee
G
Gustavo • extended_group • cl
10
2026-06-11 • via Nuitee
Y
Yuri • couple • au
9
2026-06-11 • via Nuitee
S
SERGIO • extended_group • us
9
Pros:

all perfect

Cons:

good place for all tours

2026-06-09 • via Nuitee