Madison Marriott West

Hotels
Marriott Hotels & Resorts
8.4 (252 reviews)
1313 John Q Hammons Drive , Middleton , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean modern rooms
Friendly and professional staff
Cons:
Cleanliness issues
Disappointing breakfast service

Categories

Cleanliness
7.08
Several guests reported issues with cleanliness, including dust and hair in the rooms.
Service
9.55
Sandy at front desk provided outstanding service, while staff was noted as professionally friendly.
Location
9.09
Convenient location for conference attendees; easy access noted.
Room Quality
8.54
Rooms were clean, modern, and comfortable, but some guests found mattresses uncomfortable.
Amenities
8.87
Facilities were adequate, but the need for more renovation and microwave availability was noted.
Value for Money
8.03
Mixed feedback on pricing, especially concerning parking and breakfast value.
Food and Beverage
7.08
Disappointing breakfast experience with cold food and lack of available utensils observed.
Overall Experience
8.95
Guests expressed mixed feelings overall, enjoying the stay but highlighting important issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Luxurious Amenities
Experience ultimate relaxation at our indoor pool and well-equipped fitness center. Unwind in the light-filled atrium or enjoy a refreshing drink at the bar.

Delightful Dining
Savor delectable meals at the on-site Falling Water Café, offering a variety of breakfast options and a diverse menu of salads, sandwiches, and steaks in a cozy ambiance.

Convenient Location
Conveniently situated just minutes from downtown Middleton and the University of Wisconsin, the Madison Marriott West offers easy access to local attractions like Pleasantview Golf Club and Henry Vilas Zoo.

Book your stay now at Madison Marriott West for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 252 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 8.87
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.95
T
taylor couple us
10
Pros:

I liked the faculty and that the checkout time was 12!

Cons:

I thought the cost of the breakfast was high.

2026-04-20 via Nuitee
F
f8c98cd10e64735def35643ec1a9aafe solo_traveller us
7
Comfortable room.
Pros:

Large room, comfortable bed.

Cons:

Property seemed pretty empty - only a handful of people in the bar but burger took over half an hour to come out and was thoroughly overcooked. Staff disappeared so no way to send it back….!

2026-04-18 via Nuitee
B
Bonnie couple us
9
2026-04-11 via Nuitee
L
Laura family_with_children us
10
2026-04-07 via Nuitee
M
Michael family_with_children us
8
Convenient and the right price for what we were doing.
Pros:

We were attending an event on-site, so this served us well. Staff was attentive to our needs.

Cons:

Breakfast a little pricey, some of the fixtures were a little beat up.

2026-03-23 via Nuitee
A
Amy family_with_children us
10
Pros:

Our room was very clean and comfortable!

Cons:

Nothing

2026-03-21 via Nuitee
D
Dan solo_traveller us
10
2026-03-11 via Nuitee
K
Karina couple us
10
Would def stay again
Pros:

The front staff was super friendly, lobby was nice and rooms are clean and comfortable

Cons:

Just didn’t like that breakfast wasn’t included with my reservation

2026-03-09 via Nuitee
S
Shilts family_with_children us
7
2026-03-02 via Nuitee
S
stacey couple us
9
2026-01-19 via Nuitee
C
Catherine couple us
2
Don't waste your money!
Pros:

Our nightstand lamp didn't work. The bed was flat and not at all comfortable. The ledge in shower was broken off on one end and hanging there so couldn't put shampoo or soap in it.

Cons:

Why the extra charge for parking? The room alone was $269 and additional fee for parking? That's ridiculous!

2026-01-19 via Nuitee
K
Katherine solo_traveller us
10
2026-01-15 via Nuitee
R
Rev. Gus solo_traveller us
10
A short stay at a high end facility great food comfort
Pros:

How friendly and professional the staff was

Cons:

Paid ten dollars for parking

2026-01-15 via Nuitee
J
Julie couple us
10
Pros:

Wonderful

2026-01-03 via Nuitee
M
Marysol family_with_children us
9
Such a beautiful place to stay.
Pros:

So beautiful, looks so fancy and we felt kind of underdressed for such a beautiful place. Love the room service and the food was excellent. Staff was so professionally friendly.

Cons:

Found someone's undergarments in the room when we settled in. But otherwise we had a wonderful time.

2025-12-31 via Nuitee
6
681jimmiew Business
8
Fancy place
Pros:

We stayed here because we were attending the Acres USA conference and didn't want to find another hotel in an unfamiliar place. Our room was on the second floor, it was clean and very comfortable. Staff was excellent; accommodating in every way.
There's a fridge & a little coffeepot in the room, but no microwave. We used the one in the snack room behind the front desk. A little inconvenient but since the breakfast was $16, $20 with tax it was worth the trip downstairs to heat my own food. There are many things I just can't eat so I bring my own food on all our trips. The noise from the bar and restaurant was overwhelming when we tried to go to sleep. I'd recommend a higher floor if possible.

2025-12-12 via Tripadvisor
U
Udo solo_traveller de
10
2025-12-07 via Nuitee
M
Michael solo_traveller us
9
2025-12-03 via Nuitee
D
Diane solo_traveller us
9
2025-11-14 via Nuitee
M
Madison
8
Pros:

During our stay there was a Pokémon convention taking place downstairs. Overall, a good experience but a bit more crowded than we were expecting.

Front desk staff was incredibly friendly and helpful! Nice (and large) gym!

2025-10-12 via Nuitee