Hanbury Manor Marriott Hotel & Country Club

Hotels
Marriott Hotels & Resorts
8.4 (131 reviews)
Cambridge Road, Ware, England, SG12 0SD , Ware , GB

Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Express check-out
No single-use plastic straws
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Spa and treatments
Beautiful views
Great service
Good food options
Cons:
Room cleanliness issues
Dated room conditions
Limited coffee availability

Categories

Cleanliness
6.86
Let down by lack of thorough cleanliness in the room - cobwebs in corners.
Service
9.33
Excellent service and friendly staff.
Location
9.37
Beautiful location, staff and place.
Room Quality
7.82
Dated. Needs massive internal refurbishment.
Amenities
8.85
Loved the Spa and treatments, very warm swimming pool.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Very good food options, comprehensive selection for breakfast.
Overall Experience
8.33
Overall stay was lovely despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:06

Property Description

Experience unparalleled luxury at Hanbury Manor Marriott Hotel & Country Club, where comfort meets elegance.

Relaxation and Wellness
Indulge at our full-service spa, offering rejuvenating massages, invigorating body treatments, and pampering facials. For fitness enthusiasts, our health club, indoor pool, and hot tub await to refresh and revitalize.

Culinary Delights
Savor exquisite British cuisine at the renowned Cast Iron Grill, or enjoy the convenience of room service. Our two vibrant bars/lounges provide the perfect ambiance to unwind with your favorite beverage.

Business and Events
With 13 meeting rooms and over 13,993 square feet of conference space, we're ready to host your next event. Plus, complimentary wired internet and a business center ensure you stay productive during your stay.

Elevate your travel experience and book your stay at Hanbury Manor today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.4
Based on 131 reviews
Cleanliness: 6.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
H
Helen solo_traveller gb
9
Pros:

The room that we were changed to! When we arrived at the room we were allocated we felt that it was not to the standard we expected, certainly not for the money we had paid. We asked straightaway for a different room to reflect the price and they changed us to a much better room without hesitation. Which we very much appreciated. Thank you.
Great breakfast too.

2026-06-06 via Nuitee
W
Warren solo_traveller gb
8
Pros:

Hotel was stunning, facilities were really good.

Cons:

The sign posts need to be more clearer as the hotel is so big

2026-06-04 via Nuitee
H
Harry couple gb
10
We will definitely be coming back again
Pros:

Such a beautiful place, it’s so well kept and honestly breathtaking

Cons:

Cant say anything wrong about our stay it was 10/10

2026-06-03 via Nuitee
D
Daniel couple gb
10
Pros:

Beautiful location amazing food

2026-06-03 via Nuitee
H
Himagiri extended_group gb
10
2026-06-02 via Nuitee
G
Gurpreet extended_group gb
10
2026-06-02 via Nuitee
S
Samantha couple gb
9
Attention to detail was on point
Pros:

Everything was stunning

Cons:

Nothing bad to say

2026-06-01 via Nuitee
K
Karen solo_traveller gb
9
2026-05-31 via Nuitee
J
Jonathan couple gb
5
Ok, but wouldn’t rush back.
Pros:

The location and surroundings

Cons:

Bedrooms and bathrooms dated, no air conditioning, reception staff were not very knowledgable

2026-05-30 via Nuitee
R
Richard family_with_children gb
9
2026-05-28 via Nuitee
S
Sally couple gb
9
2026-05-28 via Nuitee
C
Catherine solo_traveller gb
2
2026-05-27 via Nuitee
M
Merlyn solo_traveller gb
3
Pros:

The location was amazing as well as the building structure

Cons:

The unclean bathroom, toothpaste around the sink.
The bed was untidy and unmade.
A broken fan provided .
Room was overheating.
The carpets needed to be hoovered.
Dust on surfaces on the table and tv.
Old room facilities, needs to be upgraded.
Called for a lead extension for my partners sleep machine , never arrived.
Over all experience was terrible.

2026-05-26 via Nuitee
M
Michael solo_traveller gb
9
Pros:

The grounds and spa are fab

2026-05-25 via Nuitee
H
Helen couple gb
7
2026-05-24 via Nuitee
S
Sophie family_with_children gb
7
2026-05-22 via Nuitee
D
Dawn extended_group gb
10
We had a amazing 2 days.
Pros:

Was on a spa 2 days with my 2 Daughters & would say one of the best that we have been too although a bit more expensive than we normally pay. The room was a nice size for all 3 of us. Staff were all very polite & helpful. Absolutely beautiful hotel inside & out.

Cons:

I don’t like shower curtains apart from that excellent all round.

2026-05-21 via Nuitee
G
Gunseli couple tr
7
My expectations of Marriott hotels were much higher than what I experienced on this occasion. The hotel itself is pleasa
Pros:

Location and the building is magnificent

Cons:

It’s a very nice hotel overall, but families should be aware that children are not allowed to use the jacuzzi. Before confirming our booking, we specifically asked and were assured that children would be allowed to use it. However, when we arrived and stayed at the hotel, we were told the opposite.

We raised the issue with the hotel and explained that we had booked based on the information provided, but the only response we received was an apology and a statement that staff would be retrained. Unfortunately, this was disappointing and did not resolve the situation for us.

2026-05-21 via Nuitee
S
Sophie family_with_children gb
7
2026-05-20 via Nuitee
A
Angela extended_group gb
10
We had a wonderful time and plan to do it again.
Pros:

It was lovely, clean, the room was a great size and accommodated 4 adults and a baby comfortably. All staff were friendly. The Reception staff were welcoming. I love the property and the grounds were wonderful. The spa facilities were great too. We ate in the restaurant and the food tasted great 😊

2026-05-18 via Nuitee