Heidelberg Marriott Hotel

Hotels
Marriott Hotels & Resorts
7.8 (2740 reviews)
Vangerowstrasse 16 , Heidelberg , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Outdated rooms
Cleanliness issues
High prices for room quality

Categories

Cleanliness
6.76
Several reviews mention the need for cleaning and the poor condition of the bathroom.
Service
8.73
Multiple reviews highlight friendly and attentive staff.
Location
8.77
Positive comments about the location's proximity to transit and views.
Room Quality
6.72
Comments reflect outdated rooms and issues with heating.
Amenities
7.75
General sentiment about the amenities offered; some requests for better upkeep.
Value for Money
7.21
Critiques about pricing in relation to room quality and facilities.
Food and Beverage
9.26
Numerous positive remarks about breakfast and dining experience.
Overall Experience
7.23
Mixed feelings, but many would consider returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:47

Property Description

River View Rooms and Convenient Location

Experience breathtaking views of the Neckar River and Heidelberg Castle from the comfort of your room at the Heidelberg Marriott Hotel. Situated just a short tram ride from Heidelberg's Old Town, our prime location offers the perfect blend of tranquility and convenience.

Luxurious Amenities for Your Comfort

Indulge in a relaxing stay with complimentary access to our indoor pool, fitness room, and sauna. Whether you want to unwind after a busy day of sightseeing or keep up with your fitness routine, our amenities cater to all your needs.

Delicious Dining Options

Savor a variety of delectable dishes at our American-style steakhouse restaurant. From succulent steaks to flavorful international cuisine, there's something to please every palate during your stay at the Heidelberg Marriott.

Book your stay now and elevate your Heidelberg experience at the Heidelberg Marriott Hotel.

Important information:

We don't have the highspeed-internet for free (only for Platinum or higher Bonvoy)
We don't have breakfast at the lounge, breakfast served at the Grill 16 Restaurant & Terrace
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2740 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 9.26
Overall Experience: 7.23
M
mauro extended_group it
9
2026-05-16 via Nuitee
R
Ronald couple ch
9
2026-05-14 via Nuitee
V
Vassilis Alexandros solo_traveller gr
8
Pros:

Ωραία τοποθεσία με θέα στο ποτάμι.

Cons:

Χρειάζεται μία ανακαίνιση.

2026-05-14 via Nuitee
W
Wolfgang couple us
8
The location at the river is quite good
Pros:

Location

Cons:

Breakfast did not offer bread we like.

2026-05-13 via Nuitee
L
Lizelle solo_traveller za
8
2026-05-13 via Nuitee
E
Ellen solo_traveller de
10
2026-05-12 via Nuitee
M
Manolis solo_traveller de
9
2026-05-12 via Nuitee
K
Karina couple de
8
2026-05-11 via Nuitee
G
Georg solo_traveller ch
7
2026-05-11 via Nuitee
M
Mirko family_with_children de
10
2026-05-10 via Nuitee
M
Mate extended_group hu
9
2026-05-10 via Nuitee
N
Nadine solo_traveller de
6
Pros:

Ruhiges Zimmer (wenn man den Wasserblick bucht)
Tiefgarage

Cons:

Preis-Leistung Stimmt nicht. Zimmer extrem veraltet trotzdem hoher Zimmerpreis.
Frühstück war nichts besonderes. Ich hätte mir für den Preis mehr Auswahl an Obst/Gemüse gewünscht und vielleicht noch eine kleine Besonderheit.

2026-05-09 via Nuitee
C
Curt couple de
8
2026-05-06 via Nuitee
L
luuuuuuu11 family_with_children cn
10
Pros:

ok

Cons:

ok

2026-05-06 via Nuitee
J
John solo_traveller nl
7
Paniek en drama bij inschrijving door onkunde medewerker.
Pros:

Het bedienend personeel van het restaurant waar je diner bestelt

Cons:

PUNT 1)
De medewerker die ons moest inschrijven en onze betaling moest boeken, heeft fout op fout gemaakt omdat alle 2 onze betaalkaarten van ABNAMRO en ING volgens hem niet werkten. Onzin ❗️ ze deden het overal in Heidelberg. Hij heeft ons 45 minuten herhaaldelijk pogingen laten doen. Werkte geen enkele poging zei hij. Was ook totaal niet empatisch om echt te helpen of hulp te vragen.Ten einde raad bij andere collega geprobeerd en ging in 1x foutloos. 45 minuten ellende voor ons en veel ergernis.
__________________________
PUNT 2)
Ondragelijke hoge temperatuur op onze kamer. Superslechte 2 nachten. Bleef 25 gr.
Verwarming was uit, airco op max maar verlaagde temoeratuur geenszins.
Groet,
Marion en John Rijntjes

2026-05-04 via Nuitee
S
Sylvie solo_traveller fr
8
2026-05-04 via Nuitee
P
Peter family_with_children ch
8
Sehr schönes Hotel , Ruhig am Fluss Neckar gelegen. Zu Fuss ein bisschen weit weg vom Stadtzentrum.
Pros:

Sehr gute Frühstück , grosse Auswahl. Das Bett war gross und bequem.

Cons:

Ich konnte das Treppenhaus nur sehr schwer finden. Bei eine Brandfall wäre ich verloren gewesen.

2026-05-04 via Nuitee
F
Friedrich couple de
8
Schönes Hotel, es hat jedoch seinen Preis!
Pros:

Die Lage ist schön mit Blick auf den Neckar sowie die Möglichkeit die Altstadt mit dem Schiff zu erreichen.
Die Mitarbeiter sind freundlich und höflich!

Cons:

Der Parkplatz ist zu teuer !

2026-05-04 via Nuitee
A
Astrid family_with_children de
8
2026-05-04 via Nuitee
M
Markus solo_traveller de
7
Gute Lage, tolles Personal aber renovierungsbedürftig
Pros:

Die Lage und der Blick auf den Necker waren genau, wie wir es gewünscht haben.
Das Personal war freundlich, hilfsbereit und konnte Wünsche prompt erfüllen.

Cons:

Das Hotel benötigt dringend eine Renovierung der Zimmer, das hat im Moment keinen Marriot Standard und macht das Hotel nicht gut im Preis / Leistungsverhältnis.

2026-05-04 via Nuitee