Heidelberg Marriott Hotel

Hotels
Marriott Hotels & Resorts
7.8 (2804 reviews)
Vangerowstrasse 16 , Heidelberg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Outdated rooms
Cleanliness issues
High prices for room quality

Categories

Cleanliness
6.76
Several reviews mention the need for cleaning and the poor condition of the bathroom.
Service
8.73
Multiple reviews highlight friendly and attentive staff.
Location
8.77
Positive comments about the location's proximity to transit and views.
Room Quality
6.72
Comments reflect outdated rooms and issues with heating.
Amenities
7.75
General sentiment about the amenities offered; some requests for better upkeep.
Value for Money
7.21
Critiques about pricing in relation to room quality and facilities.
Food and Beverage
9.26
Numerous positive remarks about breakfast and dining experience.
Overall Experience
7.23
Mixed feelings, but many would consider returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:47

Property Description

River View Rooms and Convenient Location

Experience breathtaking views of the Neckar River and Heidelberg Castle from the comfort of your room at the Heidelberg Marriott Hotel. Situated just a short tram ride from Heidelberg's Old Town, our prime location offers the perfect blend of tranquility and convenience.

Luxurious Amenities for Your Comfort

Indulge in a relaxing stay with complimentary access to our indoor pool, fitness room, and sauna. Whether you want to unwind after a busy day of sightseeing or keep up with your fitness routine, our amenities cater to all your needs.

Delicious Dining Options

Savor a variety of delectable dishes at our American-style steakhouse restaurant. From succulent steaks to flavorful international cuisine, there's something to please every palate during your stay at the Heidelberg Marriott.

Book your stay now and elevate your Heidelberg experience at the Heidelberg Marriott Hotel.

Important information:

We don't have the highspeed-internet for free (only for Platinum or higher Bonvoy)
We don't have breakfast at the lounge, breakfast served at the Grill 16 Restaurant & Terrace
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2804 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 9.26
Overall Experience: 7.23
T
Tatjana couple de
8
Sehr empfehlenswert 🥰 wir kommen gerne wieder!
Pros:

Sehr gutes Essen 😍 mit tollen Personal!
Reichhaltiges Frühstück und wunderschöner Ausblick auf Neckar!

2026-06-27 via Nuitee
R
Rob solo_traveller nl
4
Heel erg tegen gevallen
Pros:

Buiten terras zag er mooi uit.

Cons:

Dat er een groot feest was. Restaurant en buiten terras niet beschikbaar. Zoiets moet v te voren vermeld. Dan hadden we dit nooit geboekt.

2026-06-26 via Nuitee
M
Masako couple jp
9
Pros:

朝食がよかったです。眺望も最高でレストランも素晴らしい。スタッフもフレンドリーで、チェックイン時間の前に入室できて助かりました。ただ、思ったより駅から遠かったです。

Cons:

Wifiが使えなかった。パスワードにドイツ語特有の文字( Ä Ö Ü ß )が使われていたようです。

2026-06-25 via Nuitee
L
Link couple us
10
2026-06-25 via Nuitee
S
Swantje extended_group de
8
Immer wieder gern
Pros:

Sind mehrfach im
Jahr in HD und immer im
Marriott - und immer sehr zufrieden. Zwar etwas in die Jahre gekommen, das wird aber vom Personal deutlich wieder ausgeglichen. Freundlich, persönlich, flexibel

Cons:

Relativ teuer ist immer das Parken. 25 Euro pro Tag ist schon eine Hausnummer.

2026-06-21 via Nuitee
P
P. Stricker solo_traveller ch
9
Pros:

Zimmer mit der schönen Terrasse/Ausblick

2026-06-18 via Nuitee
L
Laurens couple nl
6
2026-06-18 via Nuitee
J
Joachim couple de
9
2026-06-17 via Nuitee
F
Frank solo_traveller nl
6
Pros:

Location on the riverside is nice. Good terrace

Cons:

Hotel feels tired. Needs a renovation. Location is so-so

2026-06-17 via Nuitee
M
Mahsnna couple qa
1
Pros:

Nothing

Cons:

Very bad reception staff
They refused to check us in and we had the confirmation number and paid
we waited more than 1 hour
And with the check out we asked for late check out and at 12:30 they opened the door of my room while we were sleeping and keep it open
They didn’t respect our privacy and didn’t respond with the complaint
Surely not going to book again
👎🏻👎🏻

2026-06-15 via Nuitee
K
Karla couple de
8
Werden wir bei Bedarf wieder wählen
Pros:

Tiefgarage , gute Lage, freundliches Personal,Frühstück frisch und reichhaltig, gute Betten, sauber,

Cons:

Eine Zudecke für 2- für das Doppelbett -ist eigentlich in Deutschland nicht üblich Konnte problemlos geändert werden

2026-06-14 via Nuitee
D
Dr Imad Ahmed solo_traveller in
7
Good location, better breakfast would have improved the experience
Pros:

Location

Cons:

Breakfast choices

2026-06-14 via Nuitee
M
Milnik solo_traveller de
8
Pros:

Lage ist toll, am Neckar.
Sauber und Personal sehr freundlich

Cons:

Man merkt dem Hotel an dass es in die Jahre gekommen ist
O

2026-06-13 via Nuitee
M
Michael couple de
8
2026-06-11 via Nuitee
P
Paulo de Tarso extended_group br
3
O lugar é bom e confortável. Mas o atendimento é pessimo . Atendendes mal treinados sem nenhuma paciência com estrangeir
Pros:

Café da manhã

Cons:

Atendimento no balcão

2026-06-11 via Nuitee
G
Gerd family_with_children de
5
2026-06-11 via Nuitee
D
Detleff solo_traveller de
10
Pros:

Schöne Lage und freundliches Personal. Ein richtig gutes Frühstück mehr Auswahl geht nicht einfach super!!!

Cons:

Das Bad ist ein wenig in die Jahre gekommen.

2026-06-09 via Nuitee
S
Sabine couple de
8
Hotel mit schönem Blick und netten Menschen darin.
Pros:

Sehr freundliches Personal, tolle Lage und schöne Zimmer.
Ich war mit meiner Tochter da, wir kommen wieder.❤️

2026-06-08 via Nuitee
T
Thomas couple de
6
Preis Leistung läßt zu wünschen übrig
Pros:

gutes Frühstück mit viel Auswahl, Frische Eierspeisen werden zubereitet, sehr freundliches Personal, gemütliche Bar,
Erstattung der Parkgebühren wegen den Mängeln- Sauberkeit

Cons:

Das Hotel ist in die Jahre gekommen, das erste Zimmer haben wir gewechselt - das Waschbecken war gesprungen,
Die Bäder müssen renoviert werden, im Moment nur Badewanne! Sauna mit 4 Liegen und mini Außenbereich- alles aus den 80 zigern.

2026-06-06 via Nuitee
N
Nikolina solo_traveller de
10
2026-06-06 via Nuitee