Best Western Richland Inn Mansfield

Hotels
•
Best Western
8 (276 reviews)
180 East Hanley Road , Mansfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
No elevator
Outdated facilities

Categories

Cleanliness
8
Rooms were clean but the hotel was considered outdated and in need of repairs.
Service
8.5
Staff was friendly and accommodating throughout the stay.
Location
8.5
Conveniently located near restaurants and events, with less noise.
Room Quality
8
Rooms were comfortable but showed signs of age.
Amenities
7.5
Pool was closed during the stay; some other amenities worked poorly.
Value for Money
8
Considering the location and facilities, it provided good value.
Food and Beverage
7.5
Breakfast options were basic and overly processed.
Overall Experience
8
Generally pleasant stay but with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Convenient Location and Amenities
Located off Interstate 71, just 8 miles from Ohio State University, Mansfield Best Western Richland Inn offers a continental breakfast, heated indoor pool, and rooms equipped with cable TV, microwave, and refrigerator.

Fitness and Relaxation Options
Guests can enjoy the fitness center, hot tub, and unwind after a busy day. The hotel also features a business center, 24-hour reception, and complimentary parking for added convenience.

Local Attractions and Dining
Explore nearby Mansfield Art Center or dine at restaurants like El Campesino within walking distance. Book your stay at Best Western Richland Inn for a comfortable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pool is going to be closed until May 1st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 276 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Autumn • solo_traveller • us
8
2026-05-08 • via Nuitee
S
Stephanie • solo_traveller • us
6
Pros:

Wonderful staff

Cons:

A lot of noise

2026-05-06 • via Nuitee
T
Tracy • couple • us
1
They ruined our anniversary and we'll never recommend them to anyone else
Pros:

The only thing that was nice about the place was the looks of the room. We thought we were going to have a special weekend until the breakfast made my husband sick the first morning to the point that we needed to go home..

Cons:

They give you a receipt when you check out for what your charges are and what your refund will be from your deposit and then 2 days later come up with lies and start charging your credit card and robbing you thinking you won't find out until it's too late.

2026-04-23 • via Nuitee
R
Rebekah • solo_traveller • us
10
2026-04-17 • via Nuitee
J
Jessica • couple • us
10
2026-03-28 • via Nuitee
B
Brandie • family_with_children • us
10
Pros:

The staff were super friendly and helpful, room was nice and clean. Pool was great. And location was also great and close to all the good stuff

2026-03-15 • via Nuitee
M
Maurice • couple • us
1
2026-03-10 • via Nuitee
S
Susanna • solo_traveller • de
5
2026-01-24 • via Nuitee
D
Deborah • family_with_children • us
8
2026-01-19 • via Nuitee
A
Asit • extended_group • us
8
Good.
Pros:

The breakfast was simple with cereal and basic omelet with cheese.

Cons:

Overall, the hotel was acceptable. We informed the day manager that the fire or smoke detector was flashing through the night.

2026-01-19 • via Nuitee
P
Paulena • family_with_children • us
8
Pros:

The staff both night & morning was very friendly.

Cons:

We had a gift card that we were going to use at check we were not able to do so. One reason I booked this motel was the hot tub... which showed in the pictures for the property, only to get there to find the hot tub was no longer there, it had been removed.

2026-01-16 • via Nuitee
L
Lester • family_with_children • us
7
2026-01-13 • via Nuitee
M
Malenda • solo_traveller • us
10
2026-01-07 • via Nuitee
D
Dava • family_with_children • us
8
Pros:

Friendly staff and clean facility. The room shows signs of age.

Cons:

There are two floors and NO elevator. Nothing on the booking.com states no elevator. The lady who checked me in stated she has repeatedly asked the company to add "no elevator " to their website.

2026-01-02 • via Nuitee
D
Dottie • couple • us
5
2025-12-27 • via Nuitee
B
Bryan • couple • us
10
2025-12-08 • via Nuitee
B
Bryan • couple • us
10
2025-12-08 • via Nuitee
B
Bryan • extended_group • us
10
2025-12-08 • via Nuitee
C
Channing • couple • us
7
2025-12-01 • via Nuitee
S
Stephen • solo_traveller • us
8
2025-11-30 • via Nuitee