Best Western Richland Inn Mansfield

Hotels
•
Best Western
7.7 (190 reviews)
180 East Hanley Road , Mansfield , US
+1 419-756-6670

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, accommodating staff
Good breakfast options (waffle maker noted)
Convenient/safe location for attractions and dog walking
Comfortable rooms with fridge, microwave and adjustable AC
Pet-friendly
Cons:
Mixed cleanliness; some reported smell and not clean
Maintenance issues (toilet flushing, sink lighting)
No elevator
Limited breakfast variety for some
No custodial service reported for several days
Noise reported by at least one guest

Categories

Cleanliness
6.5
Mixed reports: several guests called rooms very clean, but others reported smell, toilet plumbing problems and maintenance issues.
Service
9.3
Consistently praised: staff described as very nice, accommodating, knowledgeable and made guests feel like family.
Location
8.6
Frequently noted as convenient, safe and a good base for attractions (Mohican State Forest); green areas for dog walking.
Room Quality
7.2
Generally comfortable rooms with good AC and cold fridge/freezer, but occasional maintenance problems (toilet flush, sink lighting).
Amenities
7
Keurig, microwave, fridge/freezer and pet-friendly policies were positives; negatives include no elevator and reports of no custodial service for days.
Value for Money
7.7
Standard quality for this hotel tier
Food and Beverage
8
Breakfast repeatedly praised (waffle maker popular) though one comment noted limited continental choices.
Overall Experience
7.3
Mostly positive overall with several excellent-stay reports and repeat-stay intent, tempered by isolated cleanliness, noise and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location and Amenities
Located off Interstate 71, just 8 miles from Ohio State University, Mansfield Best Western Richland Inn offers a continental breakfast, heated indoor pool, and rooms equipped with cable TV, microwave, and refrigerator.

Fitness and Relaxation Options
Guests can enjoy the fitness center, hot tub, and unwind after a busy day. The hotel also features a business center, 24-hour reception, and complimentary parking for added convenience.

Local Attractions and Dining
Explore nearby Mansfield Art Center or dine at restaurants like El Campesino within walking distance. Book your stay at Best Western Richland Inn for a comfortable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Pool is going to be closed until May 1st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 190 reviews
Cleanliness: 6.5
Service: 9.3
Location: 8.6
Room Quality: 7.2
Amenities: 7
Value for Money: 7.7
Food and Beverage: 8
Overall Experience: 7.3
L
Larry • couple • us
9
2026-11-01 • via Nuitee
W
Wayne • extended_group • us
8
Perfect place for a short stay over. On the way to other places.
Pros:

The breakfast was what i needed to start the day. Still like the waffle maker best.

2026-10-21 • via Nuitee
A
Anber January • family_with_children • us
6
2026-10-20 • via Nuitee
J
Jessica • family_with_children • us
10
2026-10-18 • via Nuitee
C
Christopher • couple • us
9
Pros:

Staff was very nice, and accommodating. Breakfast was one of the better options that we have encountered in a long while. They did a nice job.

2026-10-14 • via Nuitee
M
Melissa • solo_traveller • us
3
2026-10-07 • via Nuitee
T
Terrance • solo_traveller • us
10
Terry's stay.
Pros:

The whole process was excellent. The gal at the desk was very knowledgeable and helpful. Made us feel like family.

Cons:

Nothing to report here. Just an excellent experience.

2026-09-14 • via Nuitee
T
Tahnya • solo_traveller • us
8
Pros:

Quiet hotel, restful. Clean.

Cons:

Continental breakfast had very limited choices. Appreciate breakfast but same daily.

2026-09-09 • via Nuitee
D
DAVE • couple • us
7
2026-08-26 • via Nuitee
G
Ginger • solo_traveller • us
10
2026-08-25 • via Nuitee
E
Elizabeth • couple • us
10
Bed was broke. Toilet moved when sat on.
2026-08-23 • via Nuitee
K
Krystle • couple • us
1
2026-08-13 • via Nuitee
C
Carrie • couple • us
7
Lovely staff, yummy breakfast.
Pros:

Good location for us.

Cons:

No elevator, but only a two story.

2026-08-12 • via Nuitee
S
Sherry • solo_traveller • us
7
Very friendly & accommodatiing front end personnel
Pros:

Convenient

Cons:

No custodial services 4 days.

2026-08-06 • via Nuitee
T
Tim • family_with_children • us
8
Cons:

The toliet did not flush right and took forever to fill the tank after a flush, none of the lights worked over the bathroom sink in the hallway so we would have to turn the light on in the bathroom to see better when washing hands, make up etc.

2026-07-13 • via Nuitee
O
Ofelia • couple • us
5
2026-07-01 • via Nuitee
E
Erica • solo_traveller • us
10
Solo female traveler with pet
Pros:

As a solo traveler with a dog I loved the safe location. The hotel was surrounded by green areas on all sides to walk my dog. Room was very comfortable and very clean. Oh, and had a fridge that was very cold for my ice chest things and a little freezer area. The ac worked great and could be adjusted and even turned off if needed. The late check out of noon was nice too. Keureg coffee pot and a microwave provided too.
I requested a ground floor room as there is NO elevator and they were able to accommodate my request.
Pet fee was $30.
I would stay here again for sure.

Cons:

Nothing

2026-06-22 • via Nuitee
J
Jayasinghe • extended_group • ca
8
Great location to stay overnight to explore the attractions like the Mohican State Forest.
Pros:

Booked the hotel to visit Mohican State Forest on a birding tour across Ohio. Great location and happy with the Best Western standards that we are used to in Canada (and Europe). Breakfast was good. Staff accommodating.

Cons:

No negative comments.

2026-06-17 • via Nuitee
C
Chris • solo_traveller • us
9
2026-06-15 • via Nuitee
J
John • family_with_children • us
9
2026-06-15 • via Nuitee