Baymont by Wyndham Muskegon

Hotels
•
Baymont Inn & Suites
7.7 (703 reviews)
4677 South Harvey Street , Muskegon , US
+1 231-798-0220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms often reported
Friendly, helpful front-desk staff (several named)
Excellent location — close to restaurants and shops
Pool and hot tub frequently praised
Comfortable beds mentioned by multiple guests
Good value/price for many stays
Some spacious rooms and reliable housekeeping
Cons:
Persistent cigarette/damp smoke smell reported by multiple guests
Jacuzzi/steam smoke-detector issues made some rooms unusable
Bathroom tile peeling, broken furniture and flooring problems
Inconsistent breakfast quality; some reported no or terrible breakfast
Small rooms for some guests and no elevator for upper floors
Occasional rude/front-desk staff incident(s)

Categories

Cleanliness
6.8
Mixed reports: many guests called the hotel and rooms 'very clean', but multiple reviews mention pervasive cigarette/damp smoke smell, peeling bathroom tile, broken/dirty areas and a refunded stay due to smoke — overall slightly below average.
Service
8.8
Generally strong: numerous comments praise friendly, helpful front-desk staff (several named positives); isolated incident(s) of rudeness noted but overall service is a hotel strength.
Location
8.8
Consistently positive: many guests cite great, convenient location near restaurants, stores and quiet surroundings — one of the hotel's reliable positives.
Room Quality
6.8
Mixed quality: comfortable beds and some spacious rooms reported, but several mentions of small rooms, broken furniture, bathroom tile peeling, and issues with the jacuzzi/smoke detector reduce this score.
Amenities
8.2
Mostly positive: pool and hot tub repeatedly praised and considered a highlight; some problems with the jacuzzi setup (smoke detector) and occasional dirty pool area reports moderate the score.
Value for Money
8
Perceived as good value by many guests (reasonable pricing, good price overall), though a few guests felt specific upgrades (jacuzzi rooms) did not justify cost.
Food and Beverage
7.2
Mixed breakfast feedback: several guests enjoyed a very good or nice free breakfast, while others reported terrible or no breakfast — overall slightly above average but inconsistent.
Overall Experience
7
Aggregate impression: many guests report a pleasant, clean stay with helpful staff and good location, but recurring issues (smoke smell, room defects, occasional poor service or breakfast) produce a modestly mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indulge in Relaxation
Guests can unwind in the heated indoor pool and hot tub at Baymont Inn and Suites Muskegon, just steps away from The Lakes Mall.

Comfortable Accommodations
Each room features a flat-screen TV, refrigerator, desk, and modern amenities for a cozy stay.

Convenience at Your Fingertips
Enjoy complimentary breakfast, free WiFi, a fitness center, and a 24-hour front desk for a hassle-free experience.

Book now to experience the perfect blend of comfort and convenience at Baymont Inn and Suites Muskegon.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 703 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 8.2
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 7
C
Celina • family_with_children • us
10
2026-10-31 • via Nuitee
L
Les • family_with_children • us
9
Pros:

Pool n hot tub loved it

2026-10-30 • via Nuitee
R
Rashanda • family_with_children • us
3
Pros:

The location was great, really close to stores and restaurants.

Cons:

I paid over $200 for a jacuz. room that I couldn't even use because every time I tried to fill the bathtub, the smoke alarm went off. They have the smoke alarm right above the Jacuzzi, which makes no sense. A picture posted below of how far I could get the water before the smoke detector went off, not even up to the jets. I wouldn't recommend this room to anybody becauseWhen I was checking out and I tried to explain it to them. They told me, I should have called down for maintenance. Why would I want maintenance to come up when I'm half naked, getting in a jacuzzi. To say the least they weren't very hopeful and didn't matter that I just paid all that money to stay in a room I couldn't use. Didn't offer a discount or anything?Show needless to say I will not be coming back.

2026-10-29 • via Nuitee
M
Matthew • couple • us
7
Clean but older hotel. Excellent staff. Friendly and helpful. Over all a good value!
Pros:

The hotel and rooms are clean.

Cons:

Housekeeping uses an air freshener that is too strong and lingers too long! We left our window open a bit all weekend. Also, I don't think there is an elevator? Would have been nice after a long day to use it instead of taking the stairs.

2026-10-27 • via Nuitee
N
Nakelia • couple • us
10
Pros:

Great location.. close by restaurants and shopping centers! Room was clean staff greeted and was friendly! Breakfast was nice! Quiet and relaxed environment.. bed was comfortable! Overall great price Definitely will return…😃

2026-10-22 • via Nuitee
T
Terri • family_with_children • us
9
Pros:

Friendly staff. Clean rooms. Comfy bed

2026-10-18 • via Nuitee
I
Ian • family_with_children • us
10
2026-10-15 • via Nuitee
H
Hill • family_with_children • us
8
2026-10-13 • via Nuitee
S
Stephen • couple • us
8
Cons:

Pillows were not very comfortable. Probably because we just were not used to them.

2026-10-12 • via Nuitee
A
Amy • extended_group • us
9
2026-10-09 • via Nuitee
J
James • extended_group • us
9
Nice facilities, nice people.
Pros:

We were fishing, so the outlets around the building were really great.

Staff at the front desk were the friendliest I have seen in a long time.

Cons:

Nothing

2026-09-15 • via Nuitee
C
Chantell • couple • us
7
2026-09-14 • via Nuitee
H
Hill • solo_traveller • us
8
2026-09-14 • via Nuitee
G
GLADYS • family_with_children • us
10
Pros:

Very good breakfast. Very clean place. The room was very spacious.

2026-09-14 • via Nuitee
B
Baldomer Nutrix • couple • us
9
2026-09-12 • via Nuitee
A
Allan and Lisa • couple • ca
8
Clean but crowded and front desk could use more training. Housekeeping was excellent considering how run down the proper
Pros:

Location

Cons:

Small rooms

2026-09-11 • via Nuitee
A
Ann • couple • us
5
2026-09-10 • via Nuitee
M
Melvin • couple • us
7
Wanted a reasonably priced room that was clean and neat & that’s what I got.
Pros:

NA

Cons:

Did not have breakfast

2026-09-07 • via Nuitee
R
Richard • couple • us
8
2026-09-06 • via Nuitee
E
Ewald • couple • us
2
Won't be back. Ever.
Pros:

Location

Cons:

Broken tiles, flooring, paint chipping, smells of damp smoke

2026-09-03 • via Nuitee