Quality Inn Murray University Area

Hotels
Choice Hotels International
7.4 (119 reviews)
1210 N 12th Street, Murray, Kentucky, 42071 , Murray , US

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Free breakfast
Free newspapers in lobby
Express check-out
Internet access in public areas - high speed
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Good place to rest short-term
Cons:
Cleanliness issues
Limited breakfast options
Room quality concerns

Categories

Cleanliness
6.54
Several mentions of cleanliness issues, such as mold and rooms not being cleaned daily.
Service
8.51
Staff were friendly and accommodating, despite some facility issues.
Location
8.55
Standard quality for this hotel tier, with no specific issues mentioned.
Room Quality
6.5
Issues such as the room being hot and needing repairs were noted.
Amenities
6.53
Limited breakfast options and pool access, with some amenities missing.
Value for Money
8.49
A reasonable value given the friendliness of the staff.
Food and Beverage
6.54
Limited breakfast options and an overcrowded breakfast room.
Overall Experience
7.51
Guests found the stay acceptable but with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:29

Property Description

Convenient Amenities
Make use of our indoor pool and complimentary wireless internet access during your stay. Enjoy our complimentary buffet breakfast every morning to kick start your day.

Business Facilities
Take advantage of our business center, express check-out, and complimentary newspapers available in the lobby. Stay productive and connected while away from the office.

Cozy Accommodations
Relax in one of our 58 guestrooms equipped with convenient amenities like refrigerators, microwaves, and complimentary wireless internet access. Feel at home with cable programming and free local calls provided.

A stay at Quality Inn Murray University Area puts you in the heart of Murray, just a short walk from Central Park and Murray State University. Book now for a relaxing and productive stay.

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 119 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 6.5
Amenities: 6.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
W
William
8
Pros:

Nice place to stay

2025-10-12 via Nuitee
C
Chris family
10
Pros:

Hotel was clean, quiet and comfortable.

2025-10-07 via Nuitee
M
Mary family
6
Pros:

The facility does not have an Elevator. It was run down and dirty. Not much of a breakfast variety. They only served waffles, cereal, bagels, toast, coffee, milk and orange juice. Thankfully, the staff was friendly.

2025-09-29 via Nuitee
C
charles family
4
Pros:

Probably shouldn’t be allowed to claim that they offer breakfast.

2025-09-27 via Nuitee
E
Eldridge
4
Pros:


The property is in need of many repairs.

2025-09-17 via Nuitee
L
Laura
8
Murray Quality Inn
Pros:

Our stay was ok, but could have been better. The facility had limited breakfast options and pool hours, lacked some cleanliness and amenities (no filtered drinking water), and the room door had to be pushed/pulled very hard and loudly to latch closed.

2025-09-13 via Nuitee
C
Crystal family
10
Pros:

It was a good place to rest your head for the night. Only thing I had issues with , Breakfast was good - However they were a bit controling with the signs everywhere stating food had to be eaten in the breakfast room ONLY. Every hotel I had stated out , I never once was told I couldn't eat breakfast in the my room. The breakfast room was filled up and there weren't enough table and chairs , So you basically have to stand around and eat your food , Or you wait until a table is open before you can grab breakfast, That was the only turn off for me.

2025-09-11 via Nuitee
N
Nancy
4
Pros:

We do not recommend needs to be updated and mold needs to be removed

2025-08-25 via Nuitee
D
Dorothy
8
Pros:

staff friendly. hotel had weird smell

2025-08-24 via Nuitee
A
April
4
Pros:

Air conditioning in main building did not work

2025-08-19 via Nuitee
Y
Yesica
6
Pros:

Overall was

2025-08-06 via Nuitee
R
Randall partner
8
Pros:

The room was hot when I checked in. Staff were wonderful and super nice. After getting the room cooling down. Had a great time

2025-08-06 via Nuitee
R
Richard partner
8
Pros:

they didn't clean or stock clean towels everyday had to ask for clean towels

2025-08-03 via Nuitee
L
Linda family
4
Pros:

They have a very limited breakfast and no one was at front dress to let us in the pool area.

2025-07-27 via Nuitee
C
Clarence
10
Pros:

Very clean and quiet facility with courteous staff.

2025-07-19 via Nuitee
R
Rafael family
2
Pros:

Moldy smell. Outdated.

2025-07-12 via Nuitee
L
Lee Ann
10
Pros:

Stay here often! Great value and friendly staff!

2025-07-07 via Nuitee
F
Francisca family
6
Pros:

The room it look ok, we were there four days, the lady only went second to leave some towels, there was a dry spider in the bathroom, and floor like they haven't clean the room for a while. Also second I want it to use the microwave and I didn't, that day I left a note for asking them to clean the microwave where there were a lot of dark spots like mold and dirty, they didn't showed and my last day I said same thing ☹️

2025-07-04 via Nuitee
A
Angela family
2
Pros:

The room was absolutely stinky (smelled like extremely strong cat pee), there was holes in the walls, the bathroom looked like a 80s hospital bathroom but the floor was disgusting, and the door to go outside was never locked anyone could come into the hotel from the side of the building. The front deck guy came and sprayed Lysol in the window ac unit for the smell. Never ever again will we stay at this hotel. It should have been a way cheaper price for how gross it was. Glad we only had to stay one night.

2025-07-02 via Nuitee
J
Janet family
8
Pros:

The room was comfortable but the toilet kept clogging. We called it in, and the front desk staff promptly brought us a plunger.

2025-06-23 via Nuitee