Best Western Jacksonville Inn

Hotels
•
Best Western
8.4 (448 reviews)
1709 West Morton Avenue , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Musty smells
Carpet stains

Categories

Cleanliness
6.35
Negative sentiments were expressed regarding cleanliness, including mentions of flea bites, musty smells, and stained carpets.
Service
9.35
Staff was mentioned positively multiple times and generally rated as friendly and helpful.
Location
8.85
The location was described as convenient for events and easy to find.
Room Quality
7.35
Mixed reviews; comfort noted, but issues with musty smells and small bathrooms affected perceptions.
Amenities
8.85
Amenities such as breakfast and fitness facilities received positive notes, although some were outdated.
Value for Money
8.85
Most reviews suggested a reasonable value considering the amenities, despite some complaints about cleanliness.
Food and Beverage
8.85
Breakfast options received praise for variety.
Overall Experience
8.75
Overall, guests had a decent and mixed experience, with positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:58

Property Description

Luxurious Accommodation
Best Western Jacksonville Inn offers air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a TV, and some rooms even boast a refreshing pool view.

Relaxing Amenities
Guests can enjoy the indoor pool, perfect for a leisurely swim or unwinding after a long day. The 24-hour front desk ensures assistance whenever needed, making your stay stress-free and convenient.

Convenient Location
Situated in Jacksonville, the hotel is just 57 km away from Abraham Lincoln Capital Airport. Whether you're traveling for business or leisure, the hotel's prime location offers easy access to nearby attractions.

Experience comfort, convenience, and relaxation at Best Western Jacksonville Inn. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 448 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.75
D
Donna • solo_traveller • us
10
2026-05-07 • via Nuitee
C
Christine • family_with_children • us
8
Nice clean property. Can tell it is a dated property that could use some updates but was pleasant.
Pros:

The staff were very friendly. The rooms were clean and looked updated as far as furnishings.

Cons:

There were very few outlets in the room. Am update to the electronic charging options would be great. The faucet in the sink didn't fit right. The water barely made it into the sink because the faucet set back too far so you could hardly fit your hands under the stream of water.

2026-05-04 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

It was exactly what we needed

Cons:

Breakfast

2026-04-27 • via Nuitee
D
Deborah • family_with_children • us
5
Not a place to take kids with the staff they have. Was there for young boys basketball tournaments and staff was rude t
Pros:

Nice location

Cons:

Staff very rude, horrible smell in hallways and walls very thin

2026-04-23 • via Nuitee
M
Mullins • solo_traveller • us
9
Quick and easy to get set up and price was good.
Pros:

Breakfast was decent.

2026-04-23 • via Nuitee
J
John • family_with_children • us
10
2026-04-21 • via Nuitee
M
Mcfeeters • solo_traveller • us
9
2026-04-17 • via Nuitee
C
Clint • couple • us
10
2026-04-11 • via Nuitee
B
Bobbie • couple • us
10
2026-04-09 • via Nuitee
K
Klusman • family_with_children • us
7
Quiet
Pros:

Quiet

Cons:

Breakfast no milk no fruit poor

2026-04-08 • via Nuitee
J
Julie • couple • us
5
Cons:

Old smell.

2026-04-07 • via Nuitee
J
Julia • solo_traveller • us
5
2026-04-01 • via Nuitee
E
Eri • couple • us
1
Too dirty for the price. I paid $228 to have germaphobic panic attacks for a weekend.
Pros:

Breakfast was fine. If there was a zero, I'd begrudgingly rate it 1 simply for the breakfast.

Cons:

Nothing was clean.The walls still had coffee on them.The floors in the rooms are caked with nasty stuff.The chair in the room looked like it had a little bit too much sweat on it. It smelled like feet as soon as we walked in, and the smell never really quite went away. The bathroom look like they had spot cleaned the floor and their shampoo bottle, fill off the wall and about broke someone's toe. I'm really glad I brought clorox swipes before I even got there. I do not recommend.

2026-03-30 • via Nuitee
A
Angela • couple • us
9
2026-03-28 • via Nuitee
E
Elbert • solo_traveller • us
10
Prefect!
Pros:

Overall was a great stay no complaints or problems 👌🏿 very well clean n comfort

Cons:

There was nothing to not like!

2026-03-21 • via Nuitee
K
Keefe • family_with_children • us
10
Pros:

I always enjoy the suite, the hot tub is relaxing.

Cons:

The king bed in the suite is a little firm and the pillows were flat.

2026-03-17 • via Nuitee
M
Massey • family_with_children • us
9
Pros:

Great place for the price, clean and quiet!!

Cons:

Beds was a little firm!!

2026-03-11 • via Nuitee
L
Lewis • family_with_children • us
8
A lot of good shopping nearby for necessities.
Pros:

Pool room was beautiful 😍 halls and room was very quiet

Cons:

Smelled like weed in the hallway, and obviously it was not the hotels fault.
There was some moisture damage on ceiling.
Maps said that it was located on Libby Lane, but it's like 3 buildings down on main drag.

2026-03-09 • via Nuitee
G
Gary • family_with_children • us
9
2026-03-05 • via Nuitee
N
nunez • family_with_children • us
8
Detalles para mejorar
Pros:

El área de la piscina

Cons:

El baño no tiene lavamanos las alfombra parecen sucias los colores oscuros

2026-03-02 • via Nuitee