Baymont by Wyndham Jackson

Hotels
•
Baymont Inn & Suites
7.3 (1311 reviews)
465 Vann Drive , Jackson , us
+1 731-467-5755

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Heated indoor pool
Good location
Cons:
Dirty rooms
Rude staff
No elevator

Categories

Cleanliness
4.3
The hotel was reported to have issues with room cleanliness, including dirty carpets and stained bed covers.
Service
8.3
The staff was generally described as friendly and accommodating, though there were some negative comments about rudeness at times.
Location
8.8
Multiple reviews noted the convenient location as a pro, contributing positively to the stay experience.
Room Quality
7.3
Rooms were generally described as nice and clean, but some reports mentioned smells and issues that detracted from overall quality.
Amenities
7.8
Amenities like the heated pool were highlighted positively, even though there were complaints about breakfast service.
Value for Money
8.3
Several guests mentioned that the price was reasonable for what was offered, indicating good value.
Food and Beverage
6.8
Breakfast received both positive and negative feedback, with suggestions for improvement in food availability.
Overall Experience
6.8
Overall experience was mixed due to cleanliness issues but was salvaged by location and certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Convenient Location and Amenities
Located just 10 minutes from Jackson city centre and Oman Arena, Baymont Inn and Suites Jackson offers an indoor pool, hot tub, and fitness centre. Guests can enjoy spacious rooms with free Wi-Fi, coffee-making facilities, desk, and cable TV.

Delicious Continental Breakfast
Start your day right with a daily continental breakfast at Jackson Baymont Inn, featuring pastries, fruit, juice, and coffee.

Nearby Attractions
Conveniently situated, the hotel is only a 15-minute drive from McKellar-Sipes Regional Airport. Explore nearby attractions such as Union University, just 5 minutes away, and Old Hickory Mall, a short 10-minute drive.

Experience comfort and convenience at Baymont Inn and Suites Jackson - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Guest Reviews

7.3
Based on 1311 reviews
Cleanliness: 4.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 6.8
K
Kemp • solo_traveller • us
7
Pros:

The pool

Cons:

The pool closed early

2026-08-22 • via Nuitee
C
carolyn • couple • us
10
2026-08-18 • via Nuitee
T
Teresa • family_with_children • us
1
2026-08-13 • via Nuitee
D
Deanna • solo_traveller • us
7
2026-08-11 • via Nuitee
J
Jacqueline • couple • us
10
Great and I willl be back.
Pros:

Close to alot of places to eat and shopping stores. Didn’t have to travel far. Different entrances and exits. Didn’t have to just go through the lobby everyone.

Cons:

It was a great stay. It’s me and my husband second time staying there. The king suite with the jacuzzi never disappoints.

2026-08-10 • via Nuitee
B
Billy • family_with_children • us
8
Great experience
Pros:

Everything

Cons:

Everything

2026-08-07 • via Nuitee
J
Jordan Chandler • solo_traveller • us
7
Pros:

Location and price

Cons:

Lamp light didn't work

2026-08-07 • via Nuitee
J
Joseph • family_with_children • us
10
Close to food and quite
Pros:

While in a built up shopping area it was a quite night

Cons:

Can not think of anything i disliked

2026-08-07 • via Nuitee
A
Alyssa • family_with_children • us
10
2026-08-06 • via Nuitee
P
Pinielf • solo_traveller • il
9
Pros:

Very clean very friendly
The staff was amazing.

2026-08-04 • via Nuitee
P
Parker • family_with_children • us
1
Worse Hotel experience of my life.
Pros:

Nothing

Cons:

Our stay was extremely disappointing. We were moved to a second room because of cleanliness and maintenance issues, but the replacement room was just as bad, Between the unsanitary conditions, broken amenities, cigarette smoke int eh hallways, lack of working room phone, poor breakfast, and the property's overall condition, I would not recommend staying here.

2026-08-03 • via Nuitee
M
Marlene • couple • us
1
Staff failure
Pros:

Location

Cons:

Got our room all mixed up Had a late check in Booked a double Change it at check in then tried to put us in a king Then couldn’t find the associate to get us in a room that we booked couldn’t find them for 1015 minutes then gave us another room. It was not clean. Someone was had been in the room then we had to switch to another room and it was late. We were tired worst experience ever.

2026-07-21 • via Nuitee
M
Marlene • extended_group • us
1
2026-07-21 • via Nuitee
F
Frances Jean • solo_traveller • us
1
2026-07-19 • via Nuitee
G
GP • extended_group • us
3
Pros:

It was convenient to our event.

Cons:

The mattress had a sunk in place that was not noticed till after we had gotten unpacked. There are no coffee machines in room. The bkfst bar ran out of food and coffee. The management only made one option for the mattress and that was to move. 3 elderly woman with poor health and all he would compensate was to move to another room. No monetary compensation was offered!

2026-07-13 • via Nuitee
D
Danielle • couple • us
1
Terrible experience
Pros:

Nothing

Cons:

Nothing was working properly

2026-07-12 • via Nuitee
L
L • couple • us
5
Disinterested Staff
Pros:

the beds were very comfy

Cons:

The staff was very disinterested in helping or or completing tasks. Breakfast for example we got there at 8am prime time and everything was out and they didn't care at all about filling items or providing service to do so. I had messaged them when i got there as stated in the app to let them know a lamp was broken, I still haven't even received a response about it after I've checked out. Even though it says feel free to contact at this number by text. All in all it was not as good as my other baymont stays

2026-07-11 • via Nuitee
7
714mervinc • NONE
10
Jackson Tn best
Pros:

Jackson Tn best Hotel ever. Love this place, been coming here for years free breakfast , indoor pool and very polite staff and employees.

2026-07-06 • via Tripadvisor
S
Suella • solo_traveller • us
1
Pros:

Nothing it was not clean the room was hot and it was 117 degrees outside and it was well over 85 in the room the pool was not open you didn't even have access to coffee except for during the breakfast. Not everyone wants to wait until 9am for there first cup of coffee especially when traveling or on vacation I wasted my money we checked in and out in the same day I have never done that before and I will never stay at a Baymont especially that one and I will be letting everyone know. Expensive 5 hour hotel stay ever. You should be ashamed of yourself.

Cons:

Nothing it was a dump and a shit hole you called a hotel.

2026-07-06 • via Nuitee
A
Alfred • couple • us
7
2026-07-06 • via Nuitee