Baymont by Wyndham Jackson

Hotels
•
Baymont Inn & Suites
6.8 (1126 reviews)
465 Vann Drive , Jackson , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near shopping and restaurants
Good price/value for many guests
Clean in several stays
Quiet rooms in some stays
Jacuzzi suite and pool (when available)
Comfortable beds reported by some guests
Multiple entrances/exits
Cons:
Dirty/unsanitary rooms reported
Musty/cigarette smell in rooms/hallways
Broken or malfunctioning in-room amenities (TV, outlets, fridge, lamp)
Limited/poor breakfast; ran out of food and coffee
No coffee machines in rooms
Pool closed early / no A/C in pool area
Maintenance issues (ripped baseboard, sunk mattress)
Instances of smoking/drinking in parking lot (security concerns)
Inconsistent housekeeping leading to room changes
Occasional front-desk/check-in failures

Categories

Cleanliness
3.5
Multiple reviews report dirty or unsanitary rooms, cigarette smoke in hallways, moved guests due to cleanliness issues, and overall musty odors — clearly a major negative.
Service
9.5
Many guests called staff 'friendly' and helpful; however there are isolated reports of front-desk mix-ups and slow check-in. Overall service sentiment is strongly positive despite occasional failures.
Location
10
Repeated positive mentions: convenient, close to shopping and restaurants, central location. Location is consistently highlighted as a key strength.
Room Quality
4
Frequent complaints about room condition: musty smells, uncomfortable beds, broken baseboard, noisy refrigerators, non-working outlets/TVs and overall worn/old rooms.
Amenities
5.9
Mixed reports — jacuzzi suite and pool are positives, but issues include pool closing early, no A/C in pool area, no coffee in rooms, limited breakfast and some broken in-room amenities.
Value for Money
8.5
Several guests comment the price was great or the location/price were good; a few guests felt overcharged given condition. Overall perceived as good value by many.
Food and Beverage
5
Breakfast is repeatedly described as limited, ran out of food/coffee, and generally poor in some reviews — a clear area needing improvement.
Overall Experience
8
Guest experiences are polarized: some had very positive stays (friendly staff, cleanliness in select stays, good location), while others had very poor stays (cleanliness and maintenance failures). Overall skewed toward satisfactory for many visitors, though notable negative incidents lower consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Amenities
Located just 10 minutes from Jackson city centre and Oman Arena, Baymont Inn and Suites Jackson offers an indoor pool, hot tub, and fitness centre. Guests can enjoy spacious rooms with free Wi-Fi, coffee-making facilities, desk, and cable TV.

Delicious Continental Breakfast
Start your day right with a daily continental breakfast at Jackson Baymont Inn, featuring pastries, fruit, juice, and coffee.

Nearby Attractions
Conveniently situated, the hotel is only a 15-minute drive from McKellar-Sipes Regional Airport. Explore nearby attractions such as Union University, just 5 minutes away, and Old Hickory Mall, a short 10-minute drive.

Experience comfort and convenience at Baymont Inn and Suites Jackson - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Guest Reviews

6.8
Based on 1126 reviews
Cleanliness: 3.5
Service: 9.5
Location: 10
Room Quality: 4
Amenities: 5.9
Value for Money: 8.5
Food and Beverage: 5
Overall Experience: 8
W
Willie • couple • us
10
2026-10-26 • via Nuitee
W
Williamson • family_with_children • us
2
Cons:

Nasty

2026-10-23 • via Nuitee
J
John • extended_group • us
3
Stay anywhere else in Jackson.
Cons:

Place was dirty, smelled of cigarettes on the entire first floor & was horribly hot.

2026-10-23 • via Nuitee
T
tina • family_with_children • us
7
Oooops
Pros:

Friendly staff.

Cons:

No coffee in room. Limited breakfast. Some outlets don't work. For some reason, I paid 115$???

2026-10-16 • via Nuitee
D
Dawn • couple • us
9
All in all it was nice!
Pros:

Mostly everyone was helpful an it was clean. It’s close by shopping a restaurants. The price was great also.

Cons:

They was short on breakfast food. And also when we were checking in the lady at the front desk an the gentleman that was checking out they just talked an talked about different things having us wait to check in

2026-10-14 • via Nuitee
M
Meghan • family_with_children • us
10
Great!!
Pros:

It was clean! The front desk lady was super nice!

Cons:

Nothing.

2026-10-10 • via Nuitee
S
Smith • solo_traveller • us
5
My stay at Baymont, Jackson.
Pros:

The location and breakfast were good.

Cons:

The room smelled. It had a musty odor! I had to get the front desk person to come to my room to get the TV to work. The next day, it wouldn't come on again, so I just did without. Also, the baseboard by the bathroom was ripped off the wall and needed repair. The bed was uncomfortable.

2026-09-16 • via Nuitee
R
Rebecca • couple • us
6
Cons:

It was old and not up to par. Refrigerator made a lot of noise. It was kind of depressing place to stay.

2026-09-09 • via Nuitee
J
joshua • family_with_children • us
8
I enjoyed the stay! Friendly staff and clean facility.
Pros:

Friendly Staff!

2026-08-31 • via Nuitee
K
Kimberly • family_with_children • us
7
Just ok...
Pros:

The room was clean and quiet. Beds were comfortable and shower was great. Location was very central to shopping and restaurants.

Cons:

There was no A/C in the pool area, so it was stifling hot. There were people smoking marijuana and sitting in the parking lot drinking a bottle of vodka! I was a little shocked. This is not the hotel, but just be aware.

2026-08-27 • via Nuitee
K
Kemp • solo_traveller • us
7
Pros:

The pool

Cons:

The pool closed early

2026-08-22 • via Nuitee
C
carolyn • couple • us
10
2026-08-18 • via Nuitee
T
Teresa • family_with_children • us
1
2026-08-13 • via Nuitee
D
Deanna • solo_traveller • us
7
2026-08-11 • via Nuitee
J
Jacqueline • couple • us
10
Great and I willl be back.
Pros:

Close to alot of places to eat and shopping stores. Didn’t have to travel far. Different entrances and exits. Didn’t have to just go through the lobby everyone.

Cons:

It was a great stay. It’s me and my husband second time staying there. The king suite with the jacuzzi never disappoints.

2026-08-10 • via Nuitee
B
Billy • family_with_children • us
8
Great experience
Pros:

Everything

Cons:

Everything

2026-08-07 • via Nuitee
J
Joseph • family_with_children • us
10
Close to food and quite
Pros:

While in a built up shopping area it was a quite night

Cons:

Can not think of anything i disliked

2026-08-07 • via Nuitee
J
Jordan Chandler • solo_traveller • us
7
Pros:

Location and price

Cons:

Lamp light didn't work

2026-08-07 • via Nuitee
A
Alyssa • family_with_children • us
10
2026-08-06 • via Nuitee
P
Pinielf • solo_traveller • il
9
Pros:

Very clean very friendly
The staff was amazing.

2026-08-04 • via Nuitee