Best Western Norwalk

Hotels
•
Best Western
8 (435 reviews)
351 Milan Avenue , Norwalk , us
+1 419-663-3501

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
High beds
Dirty floors
Crowded dining area

Categories

Cleanliness
7.46
Floors had not been swept and bathroom was small impacting overall cleanliness.
Service
8.93
Staff are described as friendly and accommodating.
Location
8.97
Multiple reviews highlighted the perfect location.
Room Quality
6.92
Issues with bed height and room size were mentioned, impacting overall room quality.
Amenities
7.95
Amenities generally met expectations, though there were some complaints about the pool.
Value for Money
7.91
Affordability mentioned, though some dated aspects noted.
Food and Beverage
7.96
Breakfast variety was decent, but options were limited for some.
Overall Experience
7.93
Guests overall satisfied with the stay, with hopes for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Indoor Heated Pool and Hot Tub
Best Western Norwalk boasts an inviting indoor heated pool and hot tub, perfect for guests to relax and unwind after a day of adventure at Kalahari Waterpark.

Complimentary Hot Breakfast and Amenities
Guests can start their day right with a full hot breakfast at the hotel. Additionally, amenities such as in-room safes, free Wi-Fi, and cable TV with HBO ensure a comfortable stay for all visitors.

Convenient Location for Attractions
Conveniently situated just 10 minutes from Summit Motorsports Park and a short drive from Cedar Point Amusement Park, Best Western Norwalk offers easy access to popular attractions in Ohio.

Book your stay at Best Western Norwalk now and experience comfort and convenience during your Ohio getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 435 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
B
Brian • family_with_children • us
10
Second trip - reliable and affordable accommodations
Pros:

Second time we have stayed here in the past couple of months. About a 30 minute drive to Cedar Point and a great nightly rate compared to other options closer to Sandusky. Hot tub is a nice amenity and the indoor pool. Friendly staff and the breakfast in the mornings is good with a couple of hot options like sausage and eggs. Two waffle makers and a variety of other items like cereal, pastries, yogurt, and more.

2026-08-08 • via Nuitee
S
sonia • couple • us
8
2026-08-07 • via Nuitee
D
Deborah • solo_traveller • us
10
Great
Pros:

Very good

2026-08-03 • via Nuitee
A
Anthony • couple • us
8
2026-08-03 • via Nuitee
T
Tara • family_with_children • us
7
Great staff, nice location — just wish it had been a bit cleaner & better breakfast
Pros:

The staff was super friendly & accommodating. Bed was comfortable & loved the location & how we were close to what we needed.

Cons:

There were several areas of our room that did not get cleaned prior to our arrival & the breakfast was a little lackluster. The hot tub definitely needed cleaned.

2026-08-02 • via Nuitee
J
Julianna • family_with_children • us
7
Staff was friendly/ helpful, but hotel was musty and cramped.
Pros:

Pool was nice and clean. Close to convenient roads.

Cons:

Sandwiched between an Arby’s and a dollar general and across from a Tractor Supply Co. Not a particularly scenic view. Room was cramped and bathroom smelled mildewy/ musty.

2026-07-24 • via Nuitee
W
Wheeler • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-07-24 • via Nuitee
S
Steven • extended_group • us
10
2026-07-22 • via Nuitee
J
Juan Carlos • extended_group • co
1
Pros:

No lo recomiendo no cumplieron con las habitaciones íbamos en familia y nos dijeron que unos dormían en el hotel y otros en otro hotel

Cons:

Mal todo

2026-07-21 • via Nuitee
S
Stites • couple • us
7
Pros:

Location

Cons:

No daily maid service

2026-07-19 • via Nuitee
L
Lauren • family_with_children • us
7
The stay was fine. But I doubt I would go back.
Pros:

Location

Cons:

Comfort of beds was not great. Room was hot. Ac did not work properly. Shower did not drain correctly.

2026-07-15 • via Nuitee
J
James • couple • us
10
Just what we needed, nice, clean, comfortable King bed and a quick breakfast
Pros:

Clean and nicely updated, carpet, paint well done, adequate breakfast.

Cons:

Bath was a bit small

2026-07-15 • via Nuitee
C
Cory • family_with_children • us
1
awful.
Pros:

only perk of this property was the open parking, although the parking lot was littered with trash and cigarette butts.

Cons:

location was awful, next to a questionable dollar store. food was cold at breakfast, towels were dirty/stained. no bathroom exhaust fan, linnens on the bed was dirty. air conditioner made an awfulk racket when funning. when i asked the front desk to switch rooms they told me i was "in one of the nicest rooms on property". this location needs some severe updating, and best western should be ashamed that they let this location fly their brand!

2026-07-14 • via Nuitee
L
Lauren • solo_traveller • us
10
Definitely stay here
Pros:

The staff was great, check in was fast. The pool was great too, my daughter loved it during our stay. Decent breakfast. The comfiest hotel beds and pilows too!

Cons:

The hot tub was wayyyyy too hot. Boiling hot. Wasn't sure how to turn it down. A couple noisy neighbors but nothing the hotel can do.

2026-07-13 • via Nuitee
G
George • couple • us
9
2026-07-12 • via Nuitee
E
Eunique • solo_traveller • us
9
2026-07-08 • via Nuitee
C
Christina • solo_traveller • us
8
2026-07-07 • via Nuitee
J
John • extended_group • us
10
Would definitely pick this hotel again and the staff is very friendly!
Pros:

Safe, clean, plenty of parking!

2026-07-06 • via Nuitee
T
Tony • family_with_children • us
10
I had a blast …. Slept better than my own house … real talk NO Bs … comfortability next Level
Pros:

Absolutely best environment clean rooms great breakfast respectful guest … the whole vibe was just chill ,, I’m definitely apart of the Best Western family after my stay … 3 nights can’t wait to return…. I took a chance and rolled the dice and it worked out perfectly…..

Cons:

I liked everything from my room to the staff my kids loved it … location was perfect I literally can’t think of one negative thing to say I swear …. All I can think of is they need smart tv with streaming apps like YouTube Netflix etc

2026-07-06 • via Nuitee
K
Kelly • solo_traveller • us
7
Pros:

Location, clean, comfy beds

Cons:

Key cards didn't always work

2026-07-06 • via Nuitee