Best Western Norwalk

Hotels
•
Best Western
8 (385 reviews)
351 Milan Avenue , Norwalk , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
High beds
Dirty floors
Crowded dining area

Categories

Cleanliness
7.46
Floors had not been swept and bathroom was small impacting overall cleanliness.
Service
8.93
Staff are described as friendly and accommodating.
Location
8.97
Multiple reviews highlighted the perfect location.
Room Quality
6.92
Issues with bed height and room size were mentioned, impacting overall room quality.
Amenities
7.95
Amenities generally met expectations, though there were some complaints about the pool.
Value for Money
7.91
Affordability mentioned, though some dated aspects noted.
Food and Beverage
7.96
Breakfast variety was decent, but options were limited for some.
Overall Experience
7.93
Guests overall satisfied with the stay, with hopes for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Indoor Heated Pool and Hot Tub
Best Western Norwalk boasts an inviting indoor heated pool and hot tub, perfect for guests to relax and unwind after a day of adventure at Kalahari Waterpark.

Complimentary Hot Breakfast and Amenities
Guests can start their day right with a full hot breakfast at the hotel. Additionally, amenities such as in-room safes, free Wi-Fi, and cable TV with HBO ensure a comfortable stay for all visitors.

Convenient Location for Attractions
Conveniently situated just 10 minutes from Summit Motorsports Park and a short drive from Cedar Point Amusement Park, Best Western Norwalk offers easy access to popular attractions in Ohio.

Book your stay at Best Western Norwalk now and experience comfort and convenience during your Ohio getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 385 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
E
E • family_with_children • us
10
It was holiday travel but the hotel felt like a mini vacation.
Pros:

The staff were nice, the pool was fun, and the location felt very safe, especially coming from Ft. Wayne.

Cons:

I didn't like the fact that we had to leave so soon. Seriously my family enjoyed themselves.

2026-01-23 • via Nuitee
T
Tina • couple • us
7
Overall would stay again, hoping the staff would hold customers responsible for their children!
Pros:

So busy, not enough room to eat, over crowded, never got into room to eat.

Cons:

Lack of parents watching their children run up and down the hall in the mornings and the staff not asking parents to watch their children.

2026-01-20 • via Nuitee
T
Theresa • extended_group • us
10
I brought my son and a few friends. Was very clean and fun.
Pros:

I loved how clean the pool, jacuzzi, and room were. A great variety at breakfast as well.

Cons:

There was nothing!

2026-01-20 • via Nuitee
C
Charles • couple • us
4
Pros:

Quietness.

Cons:

Beds were much too tall.
Floors had not been swept - gritty.
Bathroom too small.

2026-01-20 • via Nuitee
C
Curtis • family_with_children • us
7
2026-01-19 • via Nuitee
B
Brent • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
7
Acceptable
Pros:

Breakfast was standard. Decent food. Standard selection, nothing bad, nothing exceptional.

Cons:

The room was smaller than we are used to for that price.

2026-01-19 • via Nuitee
B
Bobby • family_with_children • us
7
2026-01-19 • via Nuitee
C
Catherine • solo_traveller • us
9
Every one, including other guests were pleasant to interact with.
Pros:

Room was clean. Bed was very comfortable. Quiet area very good for sleeping.

Cons:

Tub wouldn't drain. Reported to front desk when I checked out.

2026-01-19 • via Nuitee
B
Beth • solo_traveller • us
8
Pretty good stay except for the shower issue listed above
Pros:

I liked the handicap walk-in shower

Cons:

I didn’t like that the shower 🚿 that was the hand held wand didn’t work. No visible way to switch over toit

2026-01-19 • via Nuitee
D
Dale • family_with_children • us
8
Very happy with everything glad you had room for my pickup and trailer.
Pros:

The breakfast was just as good or better than more expensive hotels

Cons:

The beds are too high ! A short person might need a step stool to get into the bed.

2026-01-19 • via Nuitee
P
Patrick • solo_traveller • us
9
2026-01-19 • via Nuitee
P
Pat • couple • us
5
early night loud and running up and down hall laughing and nobody stopped it until there was complai
Pros:

it was ok

2026-01-19 • via Nuitee
M
Malissa • couple • us
5
For the price and length of stay it was adequate
Pros:

Breakfast was okay, wish they would have served plain scrambled eggs.

Cons:

Bathroom was a bit dated but it was clean

2026-01-19 • via Nuitee
R
Ramona • couple • us
10
Pros:

The breakfast smelled incredible! We weren't able to stay to eat.
We only stayed one night. The room was clean and toiletries were well stocked. The A/C worked nicely! The staff was great. We left our car keys in the room and the woman on desk duty went to the room and found them for us!!

2026-01-15 • via Nuitee
L
Linda • solo_traveller • us
8
2026-01-15 • via Nuitee
A
Ali • family_with_children • us
8
Overall, wonderful stay. The room was furnished well. Would definitely stay again.
Pros:

The room size was perfect and the bed was super comfy! I also really liked how much space was inside the mini fridge.

Cons:

The pool was beautiful, but you could see there was lots of dirt accumulating at the bottom of the deep end and right at the base of the stairs.

2026-01-13 • via Nuitee
S
Sharon • family_with_children • us
5
Okay but could be better.
Pros:

Staff was very nice and friendly. Breakfast was good.

Cons:

Room was not as clean as it could have been as there was trash on the floor when we arrived.

2026-01-12 • via Nuitee
G
garud • solo_traveller • in
7
2025-11-24 • via Nuitee
J
Jim • couple • us
8
2025-11-05 • via Nuitee