Best Western Norwalk

Hotels
•
Best Western
8 (411 reviews)
351 Milan Avenue , Norwalk , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean amenities
Cons:
High beds
Dirty floors
Crowded dining area

Categories

Cleanliness
7.46
Floors had not been swept and bathroom was small impacting overall cleanliness.
Service
8.93
Staff are described as friendly and accommodating.
Location
8.97
Multiple reviews highlighted the perfect location.
Room Quality
6.92
Issues with bed height and room size were mentioned, impacting overall room quality.
Amenities
7.95
Amenities generally met expectations, though there were some complaints about the pool.
Value for Money
7.91
Affordability mentioned, though some dated aspects noted.
Food and Beverage
7.96
Breakfast variety was decent, but options were limited for some.
Overall Experience
7.93
Guests overall satisfied with the stay, with hopes for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Indoor Heated Pool and Hot Tub
Best Western Norwalk boasts an inviting indoor heated pool and hot tub, perfect for guests to relax and unwind after a day of adventure at Kalahari Waterpark.

Complimentary Hot Breakfast and Amenities
Guests can start their day right with a full hot breakfast at the hotel. Additionally, amenities such as in-room safes, free Wi-Fi, and cable TV with HBO ensure a comfortable stay for all visitors.

Convenient Location for Attractions
Conveniently situated just 10 minutes from Summit Motorsports Park and a short drive from Cedar Point Amusement Park, Best Western Norwalk offers easy access to popular attractions in Ohio.

Book your stay at Best Western Norwalk now and experience comfort and convenience during your Ohio getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 411 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lamecka • family_with_children • us
10
2026-06-23 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

Locating was great for where we needed to be. Staff was on point! They had an issue with our water temp in our room to learn it was from a hot water heater that busted bit was fixed quickly! Housekeeping was great with our overnight stay and quickly did what was requested ( wish I would've got her name).

Many thanks to Michelle for helping adjust my stay .

The complimentary breakfast was better than I have ever had with a hotel stay. The breakfast part, Rachel did an amazing job, and I noticed she was training but didn't miss a beat. Definitely recommend staying again.

Cons:

Just our one night we didn't have hot water.

2026-06-22 • via Nuitee
R
Robin • couple • us
10
Met more than our expectations!
2026-06-19 • via Nuitee
B
Brian • family_with_children • us
10
Pros:

Well appointed hotel. Nice indoor pool and hot tub area that we used during our stay. Breakfast was OK with two waffle makers and two hot breakfast options like eggs and sausage. They also had your typical fruit drink machines and coffee along with cereal and bread. For the nightly rate, this was a good stay.

Cons:

No issues to report.

2026-06-17 • via Nuitee
A
Ashley • solo_traveller • us
8
Pros:

Love the variety of breakfast foods they had, yogurt was really good beds were comfy an room was nice an cool when walking in

Cons:

Wish they had a butter spray for the waffles lol mine stuck

2026-06-13 • via Nuitee
R
Rebecca • solo_traveller • us
10
Pros:

The staff was so helpful!

2026-06-07 • via Nuitee
J
José Luis • solo_traveller • es
6
Pros:

El precio.

Cons:

Las instalaciones

2026-06-07 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-02 • via Nuitee
M
Melissa • couple • us
8
Cons:

Dirty towel left hanging in room behind door. Batteries went out on card reader. Had to wait for maintenance to come to hotel to fix.
Priced a little high for one night. Have stayed there several times.

2026-05-31 • via Nuitee
J
Jordyn • couple • us
8
2026-05-28 • via Nuitee
D
Diontra' • couple • us
10
2026-05-26 • via Nuitee
A
Ashley • family_with_children • us
5
It was okay and served the purpose but probably wouldn’t stay again.
Pros:

The pool and the hot tub were very nice. The breakfast was good also.

Cons:

The room are VERY tiny and the bathroom is WAY small. You felt like you was on top of each other. The beds were hard. Asking for extra towel but couldn’t get any because they didn’t have extras. Rooms looked clean but didn’t smell the greatest.

2026-05-25 • via Nuitee
A
Alyssa • family_with_children • us
9
Very nice, good value for price.
Pros:

Very nice rooms, cleanly

Cons:

Key cards deactivate constantly from phones, key fobs etc BUT staff had no problem reactivating them

2026-05-22 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

The pool for the kids, breakfast

2026-05-18 • via Nuitee
K
Krista • family_with_children • us
8
Pros:

Staff was excellent and knowledgeable

Cons:

Only complaint was cleanliness throughout the room and the hotel.

2026-05-17 • via Nuitee
M
Mike Dupe • solo_traveller • us
9
Wonderful stay, would stay there again.
Pros:

The breakfast was great and even good cofee. The staff was very friendly and accomodating. The location was a little far out for me, but the value and accomodations more than made up for it.

Cons:

Your signage out at the street made it a little hard to find. With such a great facility I would make sure it was seen.

2026-05-13 • via Nuitee
Y
younes • extended_group • us
10
2026-05-11 • via Nuitee
R
Richmond • solo_traveller • us
10
2026-05-09 • via Nuitee
J
Jordyn • couple • us
7
2026-04-23 • via Nuitee
W
Williams • solo_traveller • us
9
2026-04-13 • via Nuitee