MainStay Suites Knoxville Airport

Hotels
•
Main Stay Suites
7.5 (441 reviews)
361 Fountain View Circle , Alcoa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of breakfast options

Categories

Cleanliness
6.75
Facility smelled awful and was dirty, and some mentions of needing a deep clean.
Service
8.75
Staff was very friendly and accommodating when notified of issues.
Location
8.75
Convenient location with good access to nearby restaurants.
Room Quality
7.25
Rooms were clean and comfortable, but some had issues such as damp smells.
Amenities
6.75
Breakfast options were lacking, and the fitness room was misrepresented.
Value for Money
7.25
Mixed feedback indicating it was expensive for the services provided.
Food and Beverage
6.25
Breakfast offerings were insufficient with many complaints about food unavailability.
Overall Experience
8.25
Overall enjoyment of the stay despite some issues with cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Convenient Location
The MainStay Suites Knoxville Airport is perfectly situated just two miles from McGhee Tyson Airport, offering easy access to nearby attractions like the University of Tennessee and Knoxville Convention Center.

Residential-Style Amenities
Feel at home with fully equipped kitchens, free continental breakfast, and a seasonal outdoor pool. Enjoy free premium cable TV, high-speed internet, and an exercise room during your stay.

Business-Friendly Features
Business travelers will appreciate the on-site business center, free weekday newspaper, and spacious work areas in every suite. Stay productive with video conferencing capabilities and access to copy and fax services.

Book your stay at MainStay Suites Knoxville Airport for a comfortable and convenient experience in Alcoa, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 441 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
E
Evans • couple • us
10
2026-05-22 • via Nuitee
C
Carol • couple • us
8
2026-05-18 • via Nuitee
C
Chris • couple • us
10
Great weekend at Maryville
Pros:

The staff was very friendly. The room was clean and the bed comfy. The location was great

Cons:

N/A

2026-05-18 • via Nuitee
M
Monica • solo_traveller • us
7
2026-05-18 • via Nuitee
W
Winchell • solo_traveller • us
9
Worked out perfectly
Pros:

Nice, friendly, clean and comfortable with dishwasher and full si,ze fridge.

Cons:

.

2026-05-18 • via Nuitee
G
GLADYS • solo_traveller • pr
10
Pros:

Que llegué tarde en la noche y me recibieron

Cons:

Poca variedad en desayuno

2026-05-16 • via Nuitee
V
Vance • couple • us
10
2026-05-14 • via Nuitee
M
Murray • extended_group • ca
9
2026-05-12 • via Nuitee
D
Danny • family_with_children • us
6
Good for the price
Pros:

Very convenient and clean

Cons:

The fridge in the unit was loud as was the AC. There was no lock on the bathroom door, in fact there was a little hole you could see in

2026-05-11 • via Nuitee
T
Tajuan • family_with_children • us
5
2026-05-10 • via Nuitee
L
Logan • solo_traveller • us
10
2026-05-09 • via Nuitee
L
Lorraine • solo_traveller • us
10
Pros:

Kitchen and cable

Cons:

Bed too soft

2026-05-09 • via Nuitee
J
Jisoo • solo_traveller • us
9
Pros:

quiet environment, clean room, comfy bed, good restaurant around, have wifi.

Cons:

Breakfast was not as good as I expected.

2026-05-05 • via Nuitee
J
Jana • solo_traveller • us
9
Will absolutely stay here again
Pros:

It was very convenient to shopping and dining. The area was quiet and the parking lot was very well lit. There is an EV charging station. The room was comfortable with so many amenities for a long stay.

2026-04-26 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

I really liked the location. Close to the airport which was great. The room was good size and the bed was comfortable. Staff was friendly.

Cons:

Bathtub was slippery. Had to be careful not to fall. The air conditioner was a little noisy and tv had a hard time picking up the channels.

2026-04-25 • via Nuitee
T
Tyrika • solo_traveller • us
8
2026-04-22 • via Nuitee
S
Stacy • couple • us
2
Wouldn’t stay there again if they paid me.
Pros:

The staff was very friendly and accommodating.

Cons:

The pull out sofa and floor had vomit and chicken bones on it that were never cleaned. The room was very small and the beds were not comfortable at all. The breakfast was pitiful with waffles, cereal, toast, bagels, and yogurt.

2026-04-20 • via Nuitee
R
Rebecca • solo_traveller • us
8
2026-04-20 • via Nuitee
K
Kevin • family_with_children • us
4
Pros:

Good area

Cons:

A lot of issues in the hotel and the room

2026-04-13 • via Nuitee
B
Brooke • family_with_children • us
9
Perfect location, nice stay
Pros:

Great location, comfortable beds, we would stay again

Cons:

A little dated. Refrigerator made noise all night (but it worked)

2026-03-30 • via Nuitee