MainStay Suites Knoxville Airport

Hotels
•
Main Stay Suites
7.5 (423 reviews)
361 Fountain View Circle , Alcoa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of breakfast options

Categories

Cleanliness
6.75
Facility smelled awful and was dirty, and some mentions of needing a deep clean.
Service
8.75
Staff was very friendly and accommodating when notified of issues.
Location
8.75
Convenient location with good access to nearby restaurants.
Room Quality
7.25
Rooms were clean and comfortable, but some had issues such as damp smells.
Amenities
6.75
Breakfast options were lacking, and the fitness room was misrepresented.
Value for Money
7.25
Mixed feedback indicating it was expensive for the services provided.
Food and Beverage
6.25
Breakfast offerings were insufficient with many complaints about food unavailability.
Overall Experience
8.25
Overall enjoyment of the stay despite some issues with cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Convenient Location
The MainStay Suites Knoxville Airport is perfectly situated just two miles from McGhee Tyson Airport, offering easy access to nearby attractions like the University of Tennessee and Knoxville Convention Center.

Residential-Style Amenities
Feel at home with fully equipped kitchens, free continental breakfast, and a seasonal outdoor pool. Enjoy free premium cable TV, high-speed internet, and an exercise room during your stay.

Business-Friendly Features
Business travelers will appreciate the on-site business center, free weekday newspaper, and spacious work areas in every suite. Stay productive with video conferencing capabilities and access to copy and fax services.

Book your stay at MainStay Suites Knoxville Airport for a comfortable and convenient experience in Alcoa, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 423 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
J
Judithmar • couple • us
10
2026-03-26 • via Nuitee
D
Donna • family_with_children • us
4
2026-03-24 • via Nuitee
I
ina • family_with_children • us
7
It was clean, desk girl s were nice
Cons:

The air conditioner was not working it blew air but it was not hot air wasn't cold air it just would not work the room was very stuffy and the wind is opened up which same kind of dangerous in these days but thank Goodness they opened up and we had plenty of cool air during the night that's also a lot of lights that shine into the windows from the parking lot that made it hard to sleep because so much light in the room after dark but it was a very clean room and it was perfect for what we needed that night . We went down for breakfast at 8:30 and that was a joke it was pitiful we had coffee and a muffin there was no fruit there was no yogurt there was no nothing a man was making waffle and eating bread it was slim pickins

2026-03-19 • via Nuitee
D
Deanna • family_with_children • us
5
unclean.
Pros:

location & staff

Cons:

Sheets were dirty. Staff was wonderful, but owner or manager was rude sounding & raising his voice speaking to staff in another language. Used pull out couch. mattress was stained! Old used soap in shower.

2026-03-14 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-03-11 • via Nuitee
T
Terry • family_with_children • us
10
Pros:

Location

2026-03-05 • via Nuitee
A
Autumn • extended_group • us
7
2026-03-03 • via Nuitee
T
Tyrika • solo_traveller • us
8
2026-02-13 • via Nuitee
C
Curtis • couple • us
8
2026-02-12 • via Nuitee
J
Joseph • couple • us
6
Pretty good hotel just the bathrooms need upgrading..
Pros:

Very convenient to things. Very comfy bed.

Cons:

Shower head didn’t move or adjust. Water wasn’t hot. Shampoo and soap was very low grade and very dry and sticky. Also bathroom door was so hard to move… didn’t ever get it shut.

2026-02-10 • via Nuitee
I
Iris • couple • us
10
Daughter goes every year. We joined and it was great.
Pros:

Front desk was so helpful and friendly.

Cons:

Nothing

2026-02-09 • via Nuitee
C
Celeste • couple • us
10
Pros:

ran out of cereal

Cons:

breakfast could have been better

2026-01-21 • via Nuitee
S
Sandra • couple • us
1
Horrible and dirty. Our sons room was even worse.
Pros:

Not a big selection. Not what we were are used to.

Cons:

Facility smelled awful and was so dirty. I would never ever stay there again.

2026-01-20 • via Nuitee
D
Deborah • couple • us
5
OK
Pros:

Location. Staff were pleasant.

Cons:

Needs a deep cleaning.
Needs daily cleaning of hallways.
Facilities look worn out.
Depressing.

2026-01-20 • via Nuitee
L
Leah • family_with_children • us
1
Will never stay again
Pros:

They wouldn’t help with several issues with the cleanliness of there rooms.

2026-01-19 • via Nuitee
M
Mike • couple • us
9
Overall good experience
Pros:

Rooms larger than expected

Cons:

Not enough breakfast choices

2026-01-19 • via Nuitee
C
Cameron • family_with_children • us
8
Over all we enjoyed it
Pros:

Location

Cons:

They ran out of milk the first morning. So the second morning no milk either. They could have gone to the store. So didn’t get breakfast either morning. I had my grandson with me.

2026-01-19 • via Nuitee
C
Cameron • couple • us
7
Overall I enjoyed my stay
Pros:

Clean and staff very nice

Cons:

In main hallway. A little too much noise.

2026-01-19 • via Nuitee
C
Carman • family_with_children • us
10
2026-01-17 • via Nuitee
T
Terrence • solo_traveller • us
10
Pros:

Peaceful

2026-01-09 • via Nuitee