MainStay Suites Knoxville Airport

Hotels
•
Main Stay Suites
7.5 (466 reviews)
361 Fountain View Circle , Alcoa , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Lack of breakfast options

Categories

Cleanliness
6.75
Facility smelled awful and was dirty, and some mentions of needing a deep clean.
Service
8.75
Staff was very friendly and accommodating when notified of issues.
Location
8.75
Convenient location with good access to nearby restaurants.
Room Quality
7.25
Rooms were clean and comfortable, but some had issues such as damp smells.
Amenities
6.75
Breakfast options were lacking, and the fitness room was misrepresented.
Value for Money
7.25
Mixed feedback indicating it was expensive for the services provided.
Food and Beverage
6.25
Breakfast offerings were insufficient with many complaints about food unavailability.
Overall Experience
8.25
Overall enjoyment of the stay despite some issues with cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Convenient Location
The MainStay Suites Knoxville Airport is perfectly situated just two miles from McGhee Tyson Airport, offering easy access to nearby attractions like the University of Tennessee and Knoxville Convention Center.

Residential-Style Amenities
Feel at home with fully equipped kitchens, free continental breakfast, and a seasonal outdoor pool. Enjoy free premium cable TV, high-speed internet, and an exercise room during your stay.

Business-Friendly Features
Business travelers will appreciate the on-site business center, free weekday newspaper, and spacious work areas in every suite. Stay productive with video conferencing capabilities and access to copy and fax services.

Book your stay at MainStay Suites Knoxville Airport for a comfortable and convenient experience in Alcoa, TN.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 466 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
B
Bobby • couple • us
7
Overall good
Pros:

Location to airport and restaurants

Cons:

Everything was good until there was a roach crawling on the bath towels that I had to smash

2026-06-20 • via Nuitee
L
Lovelace • solo_traveller • us
10
Pros:

Clean, comfortable, close to the airport, friendly staff.

2026-06-16 • via Nuitee
A
Amanda • family_with_children • us
9
2026-06-16 • via Nuitee
M
Maqelle • solo_traveller • us
8
Was fine and inexpensive
Pros:

Cute pool, great desk person, cold ac, comfy bed. Good location

Cons:

Was a handicap room and shower and placement of shower head caused water all over bathroom floor. Huge water issue on bathroom ceiling

2026-06-14 • via Nuitee
M
mary • couple • us
7
Worked for us at a good value.
Pros:

Breakfast could have used some protein along with all the carbs. Coffee was very good. Hours until 10 would have been better for us. Location of the hotel met our needs. Staff cleaned the bathroom when we asked.

Cons:

There were creepy crawlers in the bathroom which we asked the staff to get rid of by cleaning. They said that the pest control service would come. They didn't come while we were staying at the hotel. Cleaning was good but didn't get rid of the bugs. The weather got hot while we were at the hotel and the humidity in the room was uncomforatble.

2026-06-14 • via Nuitee
E
Everard • couple • us
9
Nice!
Pros:

That it was close to the airport.

2026-06-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-11 • via Nuitee
A
Ashleyw90 • solo_traveller • us
10
2026-06-10 • via Nuitee
K
Keisha M Drew • solo_traveller • us
9
2026-06-09 • via Nuitee
K
Keisha M Drew • solo_traveller • us
8
2026-06-09 • via Nuitee
K
Keisha M Drew • solo_traveller • us
8
2026-06-09 • via Nuitee
C
Casidhe • couple • us
8
2026-06-08 • via Nuitee
T
Tiffany • family_with_children • us
10
Pros:

Location

Cons:

One elevator

2026-06-07 • via Nuitee
B
Bethany • extended_group • us
7
Good location at a decent price.
Pros:

The location was perfect for our visit.

Cons:

We booked a room for 4 people. We only had enough towels for 2 and when we asked for 2 more, we were told we had to exchange the other two first. The beds were uncomfortable. The frame was metal with flexible metal trim that flexed every time we moved. The floor in the kitchen was sticky. Most of the staff was helpful when we had issues with the shower, some not so much!

2026-06-02 • via Nuitee
L
Lorraine • solo_traveller • us
10
Great place for my needs
Pros:

The kitchenette so I could cook for myself.. this was an emergency stay. Tree came down at home and knocked out the power. Convenient and close.

Cons:

The bed wasn't firm enough so I would recommend new mattress. I like them very firm. But other than that I have no complaints. It was designed nicely, lots of good channels on TV. Loved the kitchen and got a great sunset.

2026-06-01 • via Nuitee
S
Scott • couple • us
8
2026-05-29 • via Nuitee
J
Jenny • couple • us
1
Stay away
Pros:

Location

Cons:

Found several live and dead german cockroach nymphs in the bathroom. Mattress had stains all over it. Room overall felt dirty and outdated.
We inquired about a refund for one night as we did not want to stay another night and potentially bring home hitchhikers. The front desk said they'd be able to do this and also provide a partial refund for the first night. We never received a refund.

2026-05-29 • via Nuitee
K
Keisha M Drew • solo_traveller • us
9
2026-05-27 • via Nuitee
R
Richard • solo_traveller • us
8
Great place !! Comfortable beds
Pros:

Great beds !!!

Cons:

Could use a little maintenance

2026-05-27 • via Nuitee
T
Tamas • solo_traveller • us
9
2026-05-25 • via Nuitee