Extended Stay America Select Suites - Jacksonville Salisbury Rd Southpoint

Hotels
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Extended Stay America Suites
6 (362 reviews)
4693 Salisbury Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Dirty rooms
Rude staff
Broken amenities

Categories

Cleanliness
3.75
Multiple reviews mention dirty rooms, bad smells, and lack of cleanliness.
Service
6.75
Front desk staff described as rude; however, one positive mention of a staff member.
Location
9.25
Several reviews noted a good location as a positive aspect.
Room Quality
4.75
Rooms were reported as having issues like uncleanliness and broken furniture.
Amenities
5.75
Reviews indicate lack of basic amenities like towels and functioning appliances.
Value for Money
6.75
Prices deemed high for poor quality and service.
Food and Beverage
5.75
No coffee and lack of food options mentioned.
Overall Experience
5.25
General sentiment is overwhelmingly negative; many would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:59

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of having a fully equipped kitchen in every room at Extended Stay America - Jacksonville, perfect for longer stays or quick meals.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast including a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you're fueled up for your adventures.

Convenient Amenities and Services:
Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, ironing services, and complimentary onsite parking, making your stay hassle-free and comfortable.

Book now to experience the comfort and convenience of Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint for your next visit to Jacksonville!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 362 reviews
Cleanliness: 3.75
Service: 6.75
Location: 9.25
Room Quality: 4.75
Amenities: 5.75
Value for Money: 6.75
Food and Beverage: 5.75
Overall Experience: 5.25
S
Shannon • family_with_children • us
1
Pros:

Nothing

Cons:

Dirty horrible smell mold room I got was not as advertised

2026-02-13 • via Nuitee
C
Clifford • couple • us
1
0 out of 10
Pros:

Area it was in

Cons:

Unclean a lot of things didn’t work like lights. Smell was awful

2026-01-26 • via Nuitee
S
Sabrina • extended_group • us
1
Don’t stay here definitely not worth the money
Pros:

Location was good

Cons:

This hotel is nothing like the pics on the website hotel was in poor condition and smelled horrible including the elevator tv in our room didn’t have a remote and the room looked like something in a single efficiency not something worth $80 a night won’t stay here again

2026-01-22 • via Nuitee
D
Danielle • family_with_children • us
2
Pros:

The availability and for the most part clean

Cons:

The clogged shower drain I had to clear before it would drain as no one was onsite and I couldn't call for assistance and the what looked like something splattered on the ceiling

2026-01-21 • via Nuitee
B
Bethany • couple • us
2
Pros:

Bed was comfy, Front desk assistant Kay was wonderful

Cons:

They are in the middle of upgrading and remodeling. It really isnt liveable but will do for at least one not multiple nights.

2026-01-21 • via Nuitee
J
Jack • solo_traveller • us
2
2026-01-20 • via Nuitee
S
Shemeque • family_with_children • us
2
2026-01-19 • via Nuitee
D
Daniel • couple • us
1
nightmare.
Pros:

the location and easy access to the expressway

Cons:

Children, apparently without adult supervision, were playing and making noise in a room until 3 a.m. There was no one at the reception desk from 12:25 a.m. onward to complain to, and it seemed to be a normal and frequent occurrence at this place, because no one ever came to do anything about the unbearable noise all night.

Cockroaches were crawling all over the room

2026-01-14 • via Nuitee
E
Estrado • couple • us
1
Pros:

Nothing at all rooms are disgusting

Cons:

Everything holes in the wall carpet spell like dead body

2026-01-14 • via Nuitee
J
Joel • family_with_children • us
4
2026-01-13 • via Nuitee
R
Robinson • couple • us
8
It was a nice day. Only problem that I had was the people up above me was making so much noise at ni
Pros:

I did not do breakfast. I didn’t see anything for breakfast.

Cons:

Could’ve had a sofa or maybe a loveseat in the room. They only have one chair in the room, so that means you had to sit on the bed. I either lay down and I did not like that. And a little eating sofa or maybe a

2026-01-08 • via Nuitee
J
Jorden • couple • us
1
2026-01-03 • via Nuitee
A
Alicia • family_with_children • us
4
2026-01-01 • via Nuitee
H
Hunter • extended_group • us
1
2025-12-29 • via Nuitee
F
Fantasia • couple • us
1
2025-12-27 • via Nuitee
R
Rosemarie • extended_group • us
1
Pros:

The room not clean, walking high way the smell , bathroom look dirty, and floors not clean. I see the hair

2025-12-15 • via Nuitee
A
Andrew • family_with_children • us
1
Extended stay needs to pull their name.
Pros:

Location was great. Price was too high.

Cons:

Hotel was very nasty. Room windows were open. Looked like an abandoned project apartment. Rust was on top of refrigerator. Bathroom tub was no longer white. Front desk clerk was very rude with a bad attitude. I almost said I didn't want to say there but I was so tired I just did anyway. I stay at extended stay a lot and this was by far the worst one. The front desk was even closed when we went to check out.

2025-12-13 • via Nuitee
T
Thomashia • family_with_children • us
1
It was the worse hotel I ever came cross will not be back again
Pros:

Nothing it as horrible dirty in spell really bad

Cons:

Sofa bed always be damaged no doors in the bathroom really bad smell dirty walls ect just everything about this room was horrible

2025-12-06 • via Nuitee
C
castro • extended_group • us
1
Never again
Pros:

Nasty and nothing like pictures

Cons:

Every thing

2025-12-05 • via Nuitee
H
Haley • couple • us
4
2025-11-30 • via Nuitee