Extended Stay America Suites - Phoenix - Airport - Tempe

Hotels
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Extended Stay America Suites
7.6 (338 reviews)
2165 West 15th , Tempe , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Nice size room
Peaceful property
Cons:
Dirty rooms
Rude staff
Pest issues
Lack of promised services

Categories

Cleanliness
5.68
Multiple reviews complain about dirtiness, old rooms, and pest issues, indicating poor cleanliness.
Service
8.15
Inconsistent service mentioned with some positive remarks about helpful staff, but overall experience of rude staff detracts from score.
Location
9.19
Positive mention of location being peaceful with no bad areas.
Room Quality
7.14
Reports of outdated, non-functioning amenities and dirty rooms negatively impact the quality of the rooms.
Amenities
7.67
Some amenities were mentioned as lacking (e.g., breakfast), but accessible and basic amenities noted as adequate.
Value for Money
9.13
Some mention that rooms were cheap, but many felt they were not worth the price due to various issues.
Food and Beverage
6.18
Negative comments about the lack of breakfast and poor food options show dissatisfaction.
Overall Experience
7.65
Overall disappointing experiences and issues encountered led to a negative overall stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:08

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen with a stovetop, microwave, and fridge in every room at Extended Stay America - Phoenix.

Convenient Amenities
Benefit from free WiFi, 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea.

Experience comfort and convenience at Extended Stay America - Phoenix - Airport - Tempe. Book now for a memorable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 338 reviews
Cleanliness: 5.68
Service: 8.15
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 9.13
Food and Beverage: 6.18
Overall Experience: 7.65
B
Bonnie • solo_traveller • us
8
2026-01-31 • via Nuitee
J
Jamie • family_with_children • us
1
2026-01-27 • via Nuitee
J
Jamie • family_with_children • us
1
2026-01-27 • via Nuitee
J
Jamie • solo_traveller • us
1
2026-01-27 • via Nuitee
J
Jamie • family_with_children • us
1
2026-01-27 • via Nuitee
J
Jamie • family_with_children • us
1
2026-01-27 • via Nuitee
J
Jamie • solo_traveller • us
1
2026-01-27 • via Nuitee
C
Carbajal • family_with_children • us
8
2026-01-20 • via Nuitee
C
Cecilia • family_with_children • us
10
Every thing was perfect for our vacay stay I got to hang with my family priceless
Pros:

Everything and everyone was great made our experience great I will definitely use again and agin

Cons:

A little more variety on grab n go

2026-01-19 • via Nuitee
C
Cecilia • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jason • family_with_children • us
5
Cons:

Wasn't very clean

2026-01-12 • via Nuitee
Q
Quick • couple • us
1
Dump
Pros:

Disgusting

Cons:

Dirty

2025-12-29 • via Nuitee
I
Illagale • family_with_children • us
5
2025-12-14 • via Nuitee
V
Victor • family_with_children • us
7
Pros:

The landscape is nice

2025-12-08 • via Nuitee
J
John • family_with_children • us
9
Pros:

Nice size rm with full kitchen and couch

Cons:

Noise from doors closing all nite

2025-12-08 • via Nuitee
A
Adrianna • solo_traveller • gb
7
2025-12-06 • via Nuitee
F
Falkenberg • family_with_children • us
1
Pros:

I was not able to stay at the hotel. When I arrived, they sent me away. They said they had no rooms available and it didn’t matter that I had a confirmation number.

Cons:

I was not able to stay at the hotel.

2025-12-06 • via Nuitee
M
Massimo • family_with_children • it
8
2025-11-29 • via Nuitee
J
Joshua • family_with_children • us
1
Gross
Cons:

We check in put our bag down go in the bathroom and go potty and find crockroches all over Luke they don't clean the rooms and they tell me its because they has a storm on the top floor dont waste your money on that place

2025-11-24 • via Nuitee
R
Rachelle • couple • us
2
Very disappointing to say the least also no grab and go breakfast as advertised
Pros:

It was not in a bad ghetto area

Cons:

Very dusty like old built up and dirty. Floors were so bad and sticky. Towels were dingy and beds only had a cover and a sheet. Pillows were the most comfortable about the sleep. An old smoky smell window was broken so you could barely open it. Tear out the room.

2025-11-20 • via Nuitee