Extended Stay America Suites - Cincinnati - Blue Ash - Reed Hartman

Hotels
Extended Stay America Suites
7 (366 reviews)
4630 Creek Road , Blue Ash , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean room
Beautiful location
Cons:
Very unclean
Poor staff service

Categories

Cleanliness
3.25
Multiple reviews highlighted severe cleanliness issues, including dirt and bugs.
Service
7.75
Mixed experiences; some staff were helpful, but others were seen as unfriendly.
Location
8.75
Described as good location, though some reviews stated it's not near anything.
Room Quality
6.25
Issues with room quality noted; some reports of problems with amenities.
Amenities
6.25
Limited amenities reported, particularly with towels and breakfast options.
Value for Money
8.25
Fairly priced for location and overall amenities, but not reflecting quality.
Food and Beverage
7.25
Limited breakfast options noted; could be improved.
Overall Experience
8.25
Mixed feelings overall due to cleanliness issues but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:24

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Cincinnati features a fully equipped kitchen with a stovetop, microwave, and fridge, perfect for longer stays and added convenience.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast including coffee, hot cereal, breakfast bars, and pastries, ensuring you're fueled for your day's adventures.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Plus, take advantage of free onsite parking and local phone calls during your stay.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman.

Important information:

Housekeeping service is offered every two weeks for stays of 14 nights and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

7
Based on 366 reviews
Cleanliness: 3.25
Service: 7.75
Location: 8.75
Room Quality: 6.25
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
G
Greg solo_traveller us
8
Relaxing
Cons:

A working microwave , but no big deal

2026-08-23 via Nuitee
G
Greg solo_traveller us
8
Pros:

Relaxing

2026-08-17 via Nuitee
A
Alexis family_with_children us
4
2026-08-16 via Nuitee
E
Ellen family_with_children us
8
Staff was very helpful. Overall stay was okay.
Pros:

Breakfast was limited to muffins and granola bars. Coffee was good. Orange juice was good too.

Cons:

No eggs, toast or bagels.

2026-08-11 via Nuitee
H
Hiatt solo_traveller us
1
Pros:

Nothing

Cons:

Everything small beds didn't give room I booked

2026-08-10 via Nuitee
E
Ernest couple us
1
Awful! I understand that things don’t always work out as intended, but neglecting the issue at my expense is unacceptabl
Pros:

The cost was affordable but after the experience, it turned out to be a poor value. I had no hot water in the shower. The breakfast was limited to coffee and cereal options. Customer service was subpar.

Cons:

After advising the front desk that my shower did not have hot water on the first day there , the manager did not make an effort to correct the issue. I advised the manager again the next day. She seemed surprised, as if she was unaware of the problem. She promised to have the plumber investigate the issue (again) as a first option and change rooms as a second option if the problem could not be fixed. She never responded with an update and she did not advise her staff. After 2 days and 3 nights, I checked out early. I advised the night auditor before hand so there would be no confusion when I check out. I requested a refund for the last day that was not used. The attendant assured me that there be no problem but he had to obtain the manager’s approval. Promised to forward the information to the supervisor the next day. Again, no response. I called to follow up but was told the manager was not available. It has been 3 days and each time I’ve been put off with the same excuse.

2026-08-05 via Nuitee
A
Amanda couple us
5
Pros:

The size of the room and the property was pretty

Cons:

There was no one at the front desk hardly ever
The washer and dryer machines were broken

2026-08-03 via Nuitee
9
906diond Family
2
Just nasty!
Pros:

Horrible,nasty,unclean, dog poop in hallways, noise at night with people running and making noise in hallways! Would not be coming back and definitely will not recommend! Motel 6 is cleaner and cheaper!

2026-07-24 via Tripadvisor
T
Tiffany couple us
9
2026-07-20 via Nuitee
_
_scoach65 Couples Lima, Ohio
2
Don’t stay here
Pros:

I want to say something nice because I try to only write positive reviews or find something good but in this case, I can’t. My advice, don’t waste your money. We had stayed here before many years ago and it was great however, This hotel is really dirty, the hallways reeks of something pungent and there is no attention to detail! The woman at the front was nice but she had her family and/or her friends there, 3 little kids interrupted her while she was waiting on us. They opened the door where she was and grabbed her key out of her pocket , to get towels on their own. It was hectic and chaotic. I asked for an extra blanket and she gave me a waded up, partially wet, thin like a sheet, blanket. I would give the rooms a 4, lots of things needed fixed. The TV in our bedroom didn’t work. The windows were filthy. The bathroom tub sunk in there was what attempted tobe a patch on the wall to fix something. The trim was coming off the walls, the screen to the window was tour. They offer breakfast, oh wait, we didn’t get any at 6:30am, they were out. There is just no attention to detail. Take my advice and move on.

2026-07-12 via Tripadvisor
R
Rabie solo_traveller us
7
Great stay
Pros:

Nice area

Cons:

Some troubles with the bathroom

2026-07-09 via Nuitee
R
Rabie solo_traveller us
6
2026-07-08 via Nuitee
R
Rainey solo_traveller us
5
Pros:

Staff, value and location excellent.

Cons:

What i reserved on line was not what I was given at the facility

2026-07-04 via Nuitee
M
M couple us
6
2026-07-03 via Nuitee
S
Sharice solo_traveller us
5
Probably wouldn’t return,but wasn’t the worst.
Pros:

The young man at front counter that checked me in was professional and polite

Cons:

My room had a bad odor,which I was able to get rid of with a candle. The walls had chipped off paint in some areas and tub/shower was damaged. The tub was overall just rough,can’t explain it. The tub looked to have mold stains that weren’t cleaned or either couldn’t be cleaned so I brought some bleach to do my own cleaning.

2026-05-25 via Nuitee
A
A4555PPlydiab Family
2
Do not stay at Hotel Hell
Pros:

Hotel entrance reeked of dog odor in carpet, first room had no cable and no channels. Second room in second floor had cracks in ceiling, kitchen floor with deep indentation, bathroom sink with metal peeled off, burned area on Bath- room counter, hole and paint off wall next to light socket in bathroom, bathroom door with areas of paint off of it, screen broken and hanging off one of windows to room, downstairs in family room roach was killed in living area. Family and myself had to empty own trash from both rooms ourselves and take outside to dumpster. Requested towels and wash clothes to last over the three nights when checking in, one towel had orange stains,and got them the next day. Stayed there 5/20-5/23/26 and was charged $349 and $353 when advertised for $63-69/night. Breakfast consist of a small muffin and crunchy cereal bar and hot water for oatmeal or tea and coffee. No fruit. Children over our heads running ramped at night. Police at hotel in 5/20 and 5/21 for behavioral problems of a 9 year old occupant. (3 cars) Worse stay I have ever had. Management needs to make improvements and offer a refund minus what was advertised. Google Maps had noted restrictions on placing reviews on this hotel.

2026-05-24 via Tripadvisor
W
Winsted solo_traveller us
5
2026-05-19 via Nuitee
D
Daniel family_with_children us
1
Verydisappointed and not safe.
Pros:

Nothing.

Cons:

Smoke detectors were disabled and thrown in closet. Bathroom door had a large hole from the door handle been cut out. Windows were left open and had no screens. Entry door missing striker plate exposing bent door frame that would snag and making entering and exiting a challenge. They advertise breakfast which only consist of granola bars and coffee. Also, fire alarm kept going off all night. Bathroom ceiling covered in black mold.

2026-05-18 via Nuitee
C
Ceadon family_with_children us
1
Cons:

Disgusting. Nothing was clean, smelt terrible, even in the hallways. We didn’t even stay, we went to a different hotel.

2026-05-17 via Nuitee
M
Michael family_with_children us
5
2026-05-12 via Nuitee