DoubleTree by Hilton Naha Shuri Castle

Hotels
Doubletree by Hilton
8 (430 reviews)
Shuriyamagawa-cho 1-132-1 , Naha , jp

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Cons:
Uncleanliness in some areas
Poor room service response

Categories

Cleanliness
7.14
Several reviews mentioned unpleasant odors in rooms and unclean pools.
Service
9.11
Overall service was highlighted positively with friendly staff, though there was a mention of poor room service response.
Location
8.15
The location received mixed sentiments; generally good but may require a walk or transportation.
Room Quality
7.6
Rooms were described as modern and spacious but some noted old furnishings and issues such as a musty smell.
Amenities
8.13
Amenities like the garden pool and breakfast were appreciated, though the pool was noted as dirty.
Value for Money
7.59
Value perception varied; some noted the prices whereas others noted shortcomings in service and amenities.
Food and Beverage
8.14
Breakfast was highlighted as delicious with diverse options, contributing positively to the overall experience.
Overall Experience
8.11
The overall experience is mixed; good for some aspects like location and service, but issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:34

Property Description

Luxurious Accommodation
The DoubleTree by Hilton Naha Shuri Castle, nestled in the historic old town of Shuri, offers elegantly renovated guestrooms equipped with modern amenities including a 40-inch TV, air purifier, and high-tech toilets.

Convenient Facilities
Guests can enjoy the convenience of a seasonal outdoor pool, on-site restaurant, and private parking. The hotel also features a 24-hour front desk, hairdresser's services, and a gift shop for all your needs.

Prime Location
Located closest to the renowned Shuri Castle, a UNESCO World Heritage site, and just a short drive to central Naha, the hotel provides easy access to both cultural landmarks and city attractions.

Book your stay at DoubleTree by Hilton Naha Shuri Castle for a blend of luxury, convenience, and prime location.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8
Based on 430 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
H
HIROKO solo_traveller jp
10
運気が上がる。
Pros:

常宿です。おちつきます。ありがとうございました😊

2026-01-28 via Nuitee
H
HIROKO solo_traveller jp
10
慣れている宿
Pros:

清潔感

Cons:

フロントに電話が繋がらないところ。

2026-01-24 via Nuitee
K
Kesorn family_with_children th
7
Pros:

ห้องพักกว้าง สะดวกสบาย พนักงานให้บริการดี สื่อสารภาษาอังกฤษได้

Cons:

ทำเลที่พักเดินทางยาก ไกลจากรถไฟฟ้า ต้องใช้บริการแท็กซี่ หรือเช่ารถอย่างเดียวเท่านั้น ที่พักให้บริการน้ำดืมแค่วันแรกวันเดียวเท่านั้นพนักงานแจ้งว่าเป็นนโยบายของโรงแรม พนักงานไม่เติมสบู่อาบน้ำ

2026-01-24 via Nuitee
S
Swechha family_with_children jp
7
2026-01-19 via Nuitee
I
Izutani extended_group jp
10
2026-01-19 via Nuitee
S
Samantha couple lk
10
It was wonderful time
Pros:

Great

Cons:

It’s amazing

2026-01-19 via Nuitee
N
NANAMI family_with_children jp
9
2026-01-19 via Nuitee
A
Alessandra couple jp
5
Pros:

Os funcionários da recepção são ótimos.

Cons:

O cheiro de carpete molhado, mofado era horrível.

2026-01-19 via Nuitee
Y
Yuka couple jp
10
2026-01-15 via Nuitee
J
jeongsun family_with_children kr
4
2026-01-15 via Nuitee
J
jun family_with_children jp
6
2026-01-10 via Nuitee
T
Takahiro family_with_children jp
10
2026-01-05 via Nuitee
H
Harshad extended_group jp
9
2026-01-05 via Nuitee
T
taco2025 couple jp
9
2026-01-04 via Nuitee
A
Akihisa couple jp
6
2025-12-30 via Nuitee
K
KUNIKO couple jp
10
2025-12-29 via Nuitee
C
chizuko family_with_children jp
8
2025-12-24 via Nuitee
M
Masumitsu extended_group jp
10
2025-12-24 via Nuitee
Y
yukinao couple jp
5
普通
Pros:

夕食(日本食)が美味しかった。
夕食、朝食のスタッフの対応は良かった。

Cons:

・トイレの便器内の色が茶色系で、使用後流しても流していない様に見えた。便器を白系の色へ変更するのは高額になるので、浴室照明を電球色ではなく少し青みのある昼光色へ変更すれば浴室も明るくなり、現状より良くなるかと思った。
・朝食は、いまいち。
・チェックインスタッフから「困り事があれば連絡下さい」とのSNSが入室後携帯へ入った。その際、私の名前が間違っていたのが残念だった。スタッフが外国人であったため仕方ないかとは思ったが、SNS送信の際は名前の間違いが無い様、さらなる指導が必要かと感じた。

2025-12-19 via Nuitee
T
TSUKASA couple jp
9
素晴らしい🙌
Pros:

サンセットバーはローケーションも素晴らしく、カップルの私たちには最高の時間が過ごせました。また利用したいと考えてます。
素晴らしい時間をありがとうございました。

2025-12-19 via Nuitee