Kobe Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8 (309 reviews)
Chuo-ku Higashizaki-cho 1-3-5 , Kobe , jp

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Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Spacious rooms
Good location
Cons:
Poor breakfast
Service issues

Categories

Cleanliness
8.75
The hotel is described as very clean and comfortable, with a high rating for cleanliness.
Service
7.25
Service has mixed reviews, with reports of inadequate assistance when unloading luggage.
Location
8.75
Convenient location near a train station with nearby dining options.
Room Quality
7.75
Rooms reported to be spacious but had issues with air conditioning leading to discomfort.
Amenities
8.25
Well-stocked amenities, including a pleasant bathing area and thoughtful additions.
Value for Money
8.25
The prices are perceived as reasonable considering the quality described.
Food and Beverage
6.75
Breakfast offerings were disappointing, impacting the experience negatively.
Overall Experience
8.25
Overall experience was positive despite some issues with service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Luxurious Accommodations with Modern Amenities

Hotel Crown Palais Kobe offers spacious modern accommodations with free Wi-Fi. Enjoy the spacious public bath and in-room massages. Direct access to JR Kobe Train Station.

Comfortable Rooms with Convenient Features

Air-conditioned rooms with flat-screen TV, minibar, and safety deposit box. Green tea, nightwear, slippers, and en suite bathroom with a hairdryer provided.

Convenient Location and Services

Close to Kobe Harbor Land and Meriken Park. Gift shop, flower shop, currency exchange, and luggage storage available. Dining options include Chinese and Western cuisine.

Book your stay at Hotel Crown Palais Kobe for a luxurious experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 309 reviews
Cleanliness: 8.75
Service: 7.25
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
J
John • solo_traveller • jp
10
2026-05-08 • via Nuitee
S
sanae • solo_traveller • jp
10
Pros:

キレイでした。

Cons:

可能であれば、バイキングの料理を、子供用専用があると良かったかも。

2026-05-03 • via Nuitee
Y
YUKO • solo_traveller • jp
7
ロケーションは申し分なかったが…。
Pros:

天気が悪かったがウミエや駅などには傘を使わず行くことができとても便利。部屋も清潔でした。

Cons:

部屋は清潔で、ロケーション、スタッフも感じが良かったですが、パジャマのポケットに前に使用した人の薬のゴミが入っていた。洗濯もしてあるし、よくあることなんだろうけど、そのパジャマを着て寝れなかった

2026-05-01 • via Nuitee
W
Wilkie • family_with_children • sg
10
2026-04-27 • via Nuitee
M
Mei Si • couple • my
8
Overall very happy staying here. Strategic location.
Pros:

Very central and walking distance a lot of eatery, shopping.

Cons:

The room is a little small. The room service is a little slow.

2026-04-14 • via Nuitee
E
Emily • solo_traveller • us
10
2026-04-11 • via Nuitee
H
Hitoshi • family_with_children • ae
8
2026-03-31 • via Nuitee
T
Terry • family_with_children • jp
6
2026-03-30 • via Nuitee
英男 • couple • jp
10
2026-03-28 • via Nuitee
T
tsuchie • solo_traveller • jp
8
2026-03-28 • via Nuitee
M
marshaKa • solo_traveller • jp
10
I would choose this hotel again when staying in the Kobe area.
Pros:

It was easy to walk to from the train station. The plaza along the way had many restaurants and convenience stores. The room was quiet and had a nice table and chair area to watch the huge TV.

2026-03-28 • via Nuitee
H
Hiroyasu • extended_group • jp
5
モザイク近くて良い
Pros:

部屋、風呂が広い

Cons:

チェックイン時に車への迎えがない
駐車場が狭い

2026-03-26 • via Nuitee
K
KEIKO • couple • jp
7
2026-03-20 • via Nuitee
M
Michiko • couple • jp
8
2026-03-19 • via Nuitee
M
Midori • couple • jp
8
また泊まりたい
Pros:

駅から近い

Cons:

宿泊したけれど、大浴場を使うのに料金がかかった

2026-03-12 • via Nuitee
K
kwokchu • couple • hk
9
2026-03-02 • via Nuitee
N
Nobutaka • couple • jp
10
素晴らしい
Pros:

スパが良い！

Cons:

なし

2026-02-23 • via Nuitee
T
Takayuki • couple • jp
9
2026-02-23 • via Nuitee
K
kihara • couple • jp
9
2026-01-29 • via Nuitee
I
Issei • family_with_children • jp
3
ちょっと残念
Pros:

ロケーション

Cons:

外の音や廊下の音などすべての音が聞こえ寝れなかった。

2026-01-21 • via Nuitee