Kobe Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8 (317 reviews)
Chuo-ku Higashizaki-cho 1-3-5 , Kobe , jp

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Spacious rooms
Good location
Cons:
Poor breakfast
Service issues

Categories

Cleanliness
8.75
The hotel is described as very clean and comfortable, with a high rating for cleanliness.
Service
7.25
Service has mixed reviews, with reports of inadequate assistance when unloading luggage.
Location
8.75
Convenient location near a train station with nearby dining options.
Room Quality
7.75
Rooms reported to be spacious but had issues with air conditioning leading to discomfort.
Amenities
8.25
Well-stocked amenities, including a pleasant bathing area and thoughtful additions.
Value for Money
8.25
The prices are perceived as reasonable considering the quality described.
Food and Beverage
6.75
Breakfast offerings were disappointing, impacting the experience negatively.
Overall Experience
8.25
Overall experience was positive despite some issues with service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Luxurious Accommodations with Modern Amenities

Hotel Crown Palais Kobe offers spacious modern accommodations with free Wi-Fi. Enjoy the spacious public bath and in-room massages. Direct access to JR Kobe Train Station.

Comfortable Rooms with Convenient Features

Air-conditioned rooms with flat-screen TV, minibar, and safety deposit box. Green tea, nightwear, slippers, and en suite bathroom with a hairdryer provided.

Convenient Location and Services

Close to Kobe Harbor Land and Meriken Park. Gift shop, flower shop, currency exchange, and luggage storage available. Dining options include Chinese and Western cuisine.

Book your stay at Hotel Crown Palais Kobe for a luxurious experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8
Based on 317 reviews
Cleanliness: 8.75
Service: 7.25
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
M
MAYUMI • solo_traveller • jp
8
一人で泊まるなら、もっと価格の安い他所を探せば良かった。
Pros:

朝食が美味しかった。
神戸の中心地まで徒歩圏内であり、ロケーションが良かった。

Cons:

大浴場にサウナ設備が欲しかった。

2026-07-02 • via Nuitee
I
Irene • extended_group • hk
9
2026-06-28 • via Nuitee
N
NAOKI • family_with_children • jp
10
幸せ
Pros:

スタッフの親切さ、綺麗さが良かったです
また泊まりたいと思いました

Cons:

特になし

2026-06-28 • via Nuitee
園部 • family_with_children • jp
7
良かった
Pros:

スタッフが親切
設備が最新

Cons:

夜景が見えなかった

2026-06-28 • via Nuitee
A
Anders • solo_traveller • sg
8
2026-06-22 • via Nuitee
A
Atushi • extended_group • jp
9
2026-06-21 • via Nuitee
H
HOTTA • couple • jp
3
残念すぎる
Pros:

ロケーション、受付スタッフの丁寧な対応、立地が良かった。

Cons:

机の上にネチャっとした汚れがあった。
タオルに髪の毛が巻き付いてた。

値段の割に朝食がイマイチだった。

2026-06-18 • via Nuitee
M
Masami • couple • jp
7
Pros:

駅近

Cons:

スパに別料金がかかるのに、女性側は、浴槽一つしかなく、サウナも露天風呂等がなかった。
朝ごはんのとき、スタッフが少なかった。品数も少ない。

2026-06-14 • via Nuitee
N
Nobuo • solo_traveller • jp
7
Pros:

スタッフの対応は親切で良かったです。

Cons:

他の方の感想同様、トイレ、バスタブ、水周りが非常に狭く利用しにくかったことが残念です。洗面所にハンドソープではなく石鹸が置かれていたのは衛生面からも残念に感じました。

2026-06-03 • via Nuitee
S
SARA • couple • jp
8
2026-05-25 • via Nuitee
C
Clifford Wong87 • family_with_children • my
9
2026-05-18 • via Nuitee
D
Dennis • family_with_children • us
10
Exceptional stay
2026-05-17 • via Nuitee
O
OSAMU • couple • jp
4
もう一つ
Pros:

記憶がない

Cons:

フロントの対応は不快だったら

2026-05-15 • via Nuitee
G
Gary • extended_group • gb
9
2026-05-14 • via Nuitee
J
John • solo_traveller • jp
10
2026-05-08 • via Nuitee
S
sanae • solo_traveller • jp
10
Pros:

キレイでした。

Cons:

可能であれば、バイキングの料理を、子供用専用があると良かったかも。

2026-05-03 • via Nuitee
Y
YUKO • solo_traveller • jp
7
ロケーションは申し分なかったが…。
Pros:

天気が悪かったがウミエや駅などには傘を使わず行くことができとても便利。部屋も清潔でした。

Cons:

部屋は清潔で、ロケーション、スタッフも感じが良かったですが、パジャマのポケットに前に使用した人の薬のゴミが入っていた。洗濯もしてあるし、よくあることなんだろうけど、そのパジャマを着て寝れなかった

2026-05-01 • via Nuitee
W
Wilkie • family_with_children • sg
10
2026-04-27 • via Nuitee
M
Mei Si • couple • my
8
Overall very happy staying here. Strategic location.
Pros:

Very central and walking distance a lot of eatery, shopping.

Cons:

The room is a little small. The room service is a little slow.

2026-04-14 • via Nuitee
E
Emily • solo_traveller • us
10
2026-04-11 • via Nuitee