Okura Garden Hotel Shanghai

Hotels
8.7 (1014 reviews)
58 Mao Ming Nan Lu , Shanghai , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Quality breakfast
Cons:
Noise from renovation
Some dated facilities
Mixed service experiences

Categories

Cleanliness
8.55
Reviews mentioned cleanliness positively with comments about tidy rooms.
Service
8.85
Helpful & courteous staff were highlighted in several reviews, though some experiences were mixed.
Location
9.05
Location was praised consistently across multiple reviews for convenience and surroundings.
Room Quality
8.25
Some reviews mentioned the rooms as comfortable but noted some tiredness in decor.
Amenities
8.55
Amenities like breakfast quality were appreciated; however, some lacking communal space.
Value for Money
8.55
Standard quality for this hotel tier; good perceived value based on multiple indicators.
Food and Beverage
9.05
Breakfast quality received strong positive feedback and contributed significantly to the experience.
Overall Experience
8.75
Overall experience was generally positive, with a few criticisms balancing the high praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:06

Property Description

Luxurious Accommodation and Convenient Location
Okura Garden Hotel Shanghai offers a serene retreat within 7 acres of landscaped gardens, providing easy access to popular attractions like The Bund and People's Square. The spacious rooms feature Japanese-style prints, offering stunning views of the city or garden.

Top-Notch Facilities for Leisure and Business
Guests can unwind in the indoor pool, tennis court, or well-equipped gym, followed by a relaxing massage. The hotel also boasts a beauty salon, business centre, and tour desk for all your needs.

Culinary Delights and Refreshing Beverages
Indulge in a variety of international cuisines at the 5 on-site restaurants, including authentic Cantonese, Shanghainese, and Japanese options. Cap off your day with a drink at one of the 3 stylish bars offering a range of beverages.

Book your stay at Okura Garden Hotel Shanghai for a luxurious and memorable experience!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
Please be noted that: in our continuous effort to provide our guests with a more comfortable accommodations experience, hotel will upgrade guest rooms on selected floors from Nov.13, 2025. Due to the renovation, you may experience noticeable noise during the following period: Mon. to Fri. 9:00 – 18:00,Sat. & Sun. 9:30 – 18:00. We sincerely apologize for any inconvenience and thank you for your kind understanding and cooperation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1014 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.25
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
E
Eric • solo_traveller • fr
9
2026-02-14 • via Nuitee
T
Teng • couple • ch
10
2026-02-09 • via Nuitee
T
Teng • couple • ch
10
2026-02-09 • via Nuitee
T
Teng • couple • ch
10
2026-02-09 • via Nuitee
V
Viktoriya • family_with_children • ru
8
2026-01-30 • via Nuitee
B
Barbara • couple • ch
8
2026-01-29 • via Nuitee
A
Anne • extended_group • gb
8
We enjoyed our stay in the hotel
Pros:

Lovely old hotel In French Concession District

Cons:

The breakfast was more for the Asian palette

2026-01-26 • via Nuitee
D
Denis • solo_traveller • ru
10
2026-01-26 • via Nuitee
G
Guoyi • solo_traveller • us
9
2026-01-26 • via Nuitee
H
HIROSHI • couple • jp
8
2026-01-25 • via Nuitee
C
Cherie • family_with_children • au
5
Great location but the staff is not good
Pros:

Location

Cons:

The staff didn’t make me feel welcome.

2026-01-20 • via Nuitee
H
Ho • couple • sg
9
Very happy to have garden view and use of Garden
Pros:

NA

Cons:

Nothing

2026-01-20 • via Nuitee
S
Stephan Karl • couple • de
10
Super
Pros:

Upgrade. Sehr gutes Frühstück. Gutes Schwimmbad.

Cons:

Nichts

2026-01-20 • via Nuitee
S
Stephan Karl • couple • de
9
Pros:

Sehr gutes Früchstück. Schöner Park.

2026-01-20 • via Nuitee
Y
YASUHIRO • solo_traveller • jp
9
快適
Pros:

日本語が出来るスタッフが多く、安心して滞在出来る

Cons:

WifiのIDが名字となっていたが繋がらず、確認したら名前だった

2026-01-20 • via Nuitee
S
SHIGEHARU • extended_group • jp
8
外国だけど日本語対応なのですごしやすかった。朝食はいまいち
2026-01-19 • via Nuitee
V
vincent • solo_traveller • ae
4
Rapport qualite prix tres decevant
Cons:

Le service en general bien en dessous du standard de l'hotel
L'hotel n'a clairement plus l'habitude de recevoir des non chinois
Niveau d'anglais du staff tres faible
Petit dejeuner decevant

2026-01-19 • via Nuitee
R
Radu • extended_group • ro
9
Nice location and breakfast, very nice stuff!
2026-01-19 • via Nuitee
H
Hui Yin • solo_traveller • au
8
Great
Pros:

Service was great, staff was very helpful. There was improvement with the bellboy at the entrance, they were helpful with luggage this year compared to the ones last year

Cons:

There were slight drilling and renovations going on but I completely understand it was inevitable

2026-01-19 • via Nuitee
J
Jinsen • solo_traveller • us
9
2026-01-19 • via Nuitee