Okura Garden Hotel Shanghai

Hotels
8.7 (1045 reviews)
58 Mao Ming Nan Lu , Shanghai , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Quality breakfast
Cons:
Noise from renovation
Some dated facilities
Mixed service experiences

Categories

Cleanliness
8.55
Reviews mentioned cleanliness positively with comments about tidy rooms.
Service
8.85
Helpful & courteous staff were highlighted in several reviews, though some experiences were mixed.
Location
9.05
Location was praised consistently across multiple reviews for convenience and surroundings.
Room Quality
8.25
Some reviews mentioned the rooms as comfortable but noted some tiredness in decor.
Amenities
8.55
Amenities like breakfast quality were appreciated; however, some lacking communal space.
Value for Money
8.55
Standard quality for this hotel tier; good perceived value based on multiple indicators.
Food and Beverage
9.05
Breakfast quality received strong positive feedback and contributed significantly to the experience.
Overall Experience
8.75
Overall experience was generally positive, with a few criticisms balancing the high praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:06

Property Description

Luxurious Accommodation and Convenient Location
Okura Garden Hotel Shanghai offers a serene retreat within 7 acres of landscaped gardens, providing easy access to popular attractions like The Bund and People's Square. The spacious rooms feature Japanese-style prints, offering stunning views of the city or garden.

Top-Notch Facilities for Leisure and Business
Guests can unwind in the indoor pool, tennis court, or well-equipped gym, followed by a relaxing massage. The hotel also boasts a beauty salon, business centre, and tour desk for all your needs.

Culinary Delights and Refreshing Beverages
Indulge in a variety of international cuisines at the 5 on-site restaurants, including authentic Cantonese, Shanghainese, and Japanese options. Cap off your day with a drink at one of the 3 stylish bars offering a range of beverages.

Book your stay at Okura Garden Hotel Shanghai for a luxurious and memorable experience!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

To continuously improve our service quality and create a more comfortable environment for you, the hotel has recently conducted maintenance and upgrades to all facilities of the Health Club. The maintenance work is now more than halfway completed, and the relevant facilities will gradually reopen.
From Apr,7(Tues.), 2026, the gym and locker rooms will resume normal operation. The swimming pool, sauna, and shower areas remain under maintenance, and the reopening date will be announced separately. We sincerely apologize for any inconvenience caused by this renovation and thank you for your kind understanding and cooperation.Swimming pool: Closed from Mon, Mar 2, 2026 until Thu, Apr 30, 2026
Sauna is closed from 2026-04-30 until 2026-03-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1045 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.25
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
C
chrun • family_with_children • gb
7
2026-04-17 • via Nuitee
H
haruhiko • solo_traveller • jp
10
Pros:

スタッフが日本語もでき、助かりました。上海雑技団のチケットもいい席で予約してもらえた。

2026-04-15 • via Nuitee
M
M Lui • solo_traveller • hk
7
Pros:

Overall cleanliness.

Cons:

Staff could be much friendlier. Not allow/ letting guest to store frozen food.

2026-04-15 • via Nuitee
T
Tsang • solo_traveller • au
8
Highly Recommended
Pros:

Location was excellent and room was clean. Staff were also friendly and helpful.

2026-04-13 • via Nuitee
R
Robert • couple • sk
10
2026-04-11 • via Nuitee
W
Wang • extended_group • au
8
2026-04-10 • via Nuitee
P
Patrick • family_with_children • de
10
2026-04-10 • via Nuitee
C
Claudio Michele • family_with_children • it
9
japanese quality
Pros:

spotless

Cons:

nothing

2026-04-07 • via Nuitee
A
Agnes • family_with_children • nl
9
2026-04-07 • via Nuitee
R
Rio • solo_traveller • jp
4
騙された
Pros:

立地が良い

Cons:

朝食ビュッフェが不味い
あとBooking.comのせいであるが、税込み価格を予約時にきちんと表示せよ

2026-04-05 • via Nuitee
P
Philip • couple • us
9
It was just fine. Loved the Sky Bar
2026-04-02 • via Nuitee
J
Julia • couple • de
9
Pros:

Ruhiges komfortables Hotel in bester Lage.

2026-04-01 • via Nuitee
R
RENI • extended_group • jp
9
2026-03-23 • via Nuitee
A
Atsuhiko • solo_traveller • jp
9
満足しました。次回上海訪問時にも利用したいです。
Pros:

地下鉄の駅が近くて便利でした。ベッドはの心地が良く快眠できました。室温管理ができるのが良かった。スタッフはみな対応が良く親切でした。

Cons:

朝食は値段が高いわりに内容が伴わない。一日だけ利用してその後は中止しました。

2026-03-19 • via Nuitee
S
satoshi • extended_group • jp
9
2026-03-09 • via Nuitee
M
Mizuki • family_with_children • jp
10
よかった
Pros:

場所が良い
キレイ

Cons:

ない

2026-03-09 • via Nuitee
A
Anjie • couple • ca
9
2026-03-05 • via Nuitee
C
Cordula • family_with_children • de
8
2026-03-03 • via Nuitee
C
christelle • family_with_children • fr
9
Un hôtel qui vous fait revive les années art déco avec une touche de modernité
Pros:

Hotel magnifique au charme incroyable
On ressent toute l histoire de cet hôtel qui a su garder son charme ancien en intégrant la technologie
La classe dans le sens noble du terme rien de clinquant

Cons:

Le système douche baignoire pas très pratique et des toilettes japonaises pas au top

2026-03-01 • via Nuitee
L
LIWEN • family_with_children • tw
7
2026-02-23 • via Nuitee