The Shilla Seoul

Hotels
•
The Shilla
9.1 (1090 reviews)
249, Dongho-ro, Jung-gu , Seoul , kr

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Clean and comfortable accommodations
Excellent location
Cons:
Check-in experience could be improved
Accessibility concerns for those without a car

Categories

Cleanliness
9.15
The hotel was clean and comfortable, staff were above and beyond.
Service
9.42
Staff were incredibly helpful and made guests feel well cared for.
Location
8.96
Quiet location with great views, but some concern over accessibility.
Room Quality
9.11
Very nice, large, and well-equipped rooms.
Amenities
8.83
Nice amenities but some restrictions were noted.
Value for Money
8.79
High prices mentioned but complemented by quality experiences.
Food and Beverage
9.15
Exceptional dining experiences noted, particularly at the restaurant.
Overall Experience
9.42
Overall a fantastic stay with excellent service and accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:25

Property Description

Luxurious Accommodation
The Shilla Seoul, a prestigious 5-star hotel in central Seoul, offers elegantly furnished rooms equipped with modern amenities, including a TV, safety deposit box, and complimentary WiFi. Some rooms even feature a luxurious bathtub for ultimate relaxation.

Dining and Wellness
Indulge in a culinary journey at the hotel's 6 dining venues, serving a variety of cuisines from Korean to French. Unwind at the full-service spa or stay active at the Fitness Club, offering yoga classes, an indoor golf range, and more.

Convenient Location
Situated in the bustling Central Business District, the hotel provides easy access to major attractions and transportation hubs. With complimentary shuttle services to nearby destinations, The Shilla Seoul ensures a seamless and memorable stay.

Experience luxury and convenience at The Shilla Seoul. Book now for an unforgettable stay!

Important information:


- The gym, indoor pools, and saunas (available at a charge) are closed on the third Wednesday of each month.
[Regular closure of F/C]
- Regular closure date of February 2026 is February 25th. (It's changed to the fourth Wednesday since the third Wednesday is a public holiday in February.)
- On February 18th, the indoor swimming pool is available for infants and children due to public holiday.
- The gym is only available for staying guests on February 25th, the regular closure date. (Must bring indoor shoes)

- The gym is open to those aged 16 years and older only, and the saunas are open to those aged 13 years and older only. Please note that the sauna is a paid facility so additional costs are charged when entering.
- The indoor pool is for adults only. Access to the pool is limited to those aged 13 years and over. On weekends and holidays, however, children under the age of 13 years are admitted in the care of an adult and only when wearing a life jacket in the pool if they are shorter than 55 in.


- Urban Island (Outdoor pool) is only available for guests who reserve Outdoor Pool Access package.
- Please follow the instruction from Life Guard when using all facilities such as Adult pool, Kids pool, Jacuzzi, etc.
- Guests under the height of 55 in are permitted to use the adult swimming pool only while wearing a life jacket and under parental supervision.
- Two sunbeds are available per room, and some sunbeds are prioritized for customers who have reserved them as part of a special package.
- Children under the age of 36 months must wear waterproof diapers in the pool
- Swim tubes with a diameter of 3.3 ft or less may be brought in and may only be used in the kids' pool.
- Admittance may be limited when the maximum number of users is reached.
- Urban Island operates even when it rains, but only a few sunbeds offer shelter from the rain. (In case of continuous heavy rain, operations might be disrupted.)

Please be advised that Shilla rewards points are not applicable for reservations made through this website.

Please note that if you book more than 5 rooms, you'll need to make a pre-payment with a valid payment card before check-in.

The price of The Parkview breakfast : Adult: KRW 86,000 , Child: KRW 43,000

Guests under the age of 19 can only check in with a parent or official guardian.

[The Executive Lounge]
- Breakfast: 06:30 AM ~ 10:00 AM (Sat, Sun and holidays 06:30 AM ~ 10:30 AM)
- Afternoon tea: 15:30 PM ~ 17:00 PM
- Happy Hour: 18:00 PM ~ 22:00 PM (※ Only alcoholic beverages and cheese desserts are available after 21:00 PM)
- Beverage take out service is not available.
- Executive lounge benefits apply only to reservations that include 'The Executive Lounge access'.
- The guest-only business lounge is open to guests aged 13 years and older only.
(Children under the age of 13 will be allowed entry between 12 PM and 3 PM on weekends and public holidays, only if accompanied by an adult guardian.)
※ If a private event is scheduled, admission may be limited.
- The Executive Lounge guests may invite up to 2 nonresident guests, except Friday to Sunday and holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jan 13, 2026 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for KRW 36,300 per person per night when using an existing bed.
    People no matter the age stay for KRW 66,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1090 reviews
Cleanliness: 9.15
Service: 9.42
Location: 8.96
Room Quality: 9.11
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.15
Overall Experience: 9.42
C
CECILE • solo_traveller • fr
10
Magnifique hôtel 5 étoiles
Pros:

Très propre très beau tout est bien pensé

2026-01-28 • via Nuitee
L
lourdes • couple • au
9
Overall I loved it and it was very memorable
Pros:

Nice and modern. Clean and the view was amazing

Cons:

That it was on a hill.

2026-01-27 • via Nuitee
H
hyun • solo_traveller • us
10
It’s great!
Pros:

The services from the staffs. The food, the bed, the pillows

Cons:

No direct airport limousine bus from the hotel entrance.

2026-01-26 • via Nuitee
S
Soonhee • family_with_children • jp
10
2026-01-25 • via Nuitee
G
GUOJIE • extended_group • cn
10
酒店服务人员热情，英语沟通无障碍，各方面做的都不错，下次去还会住这家
2026-01-20 • via Nuitee
현민 • couple • kr
10
Pros:

기념일로 방문했는데, 모든 분들이 너무 친절하게 대해주셨어요 축하도 해주시고 짐이 많았는데 숙소까지 들어주셔서 너무 감사했습니다.

2026-01-19 • via Nuitee
H
Hyeondeok • couple • kr
10
Cons:

냉장고에 유료음료수만 가득해서 제공된 물을 넣을 공간이 없어서 아쉬웠습니다.

2026-01-19 • via Nuitee
E
Eunju • solo_traveller • us
6
2026-01-19 • via Nuitee
L
Luke • couple • au
10
Pros:

Staff were amazing! Facilities were great

2026-01-19 • via Nuitee
B
Blanche • family_with_children • fr
10
Absolument parfait, rien à redire.
Pros:

Le personnel génial et réactif, la vue superbe depuis la chambre, le style traditionnel de l'établissement, le petit-déjeuner riche et varié, la propreté générale, le service de navette depuis l'hôtel jusqu'au métro, la piscine, la chambre, le calme, la proximité du métro, le quartier

Cons:

Le prix est un peu élevé malgré tout. Les repas à l'hôtel sont plutôt chers.

2026-01-19 • via Nuitee
M
maud • solo_traveller • fr
10
The Shilla comme Un rêve éveillé
Pros:

Tout. C’est tout simplement MERVEILLEUX

Cons:

Rien !

2026-01-19 • via Nuitee
E
Elmis • extended_group • kr
10
2026-01-19 • via Nuitee
Y
Yurim • family_with_children • kr
10
2026-01-19 • via Nuitee
O
OISHI • family_with_children • jp
8
Pros:

朝食ビュッフェがとても美味しかったです。部屋も清潔で、ニューソウルタワーもバッチリ見えるロケーション。プールもとても気持ちよく、滞在中は家族で快適に過ごさせていただきました。

Cons:

チェックアウト直後、ロビーで私が見ず知らずの女性の外国人（言葉の感じは韓国人？）から絡まれ、大声で怒鳴られ、髪を引っ張られ、慌ててスタッフが止めに入ってこられたトラブル、結局、一体何が原因だったのでしょうか？確か日本語を話せるスタッフがいらっしゃったはずなのに、対応いただいたスタッフは私にノープロブレムとだけしか言われず、何の説明もなく。玄関でタクシーを待つ間に、結局その女性の件なのか、警察まで来ていた様ですが。最後の最後でモヤモヤのまま帰国しました。この件の事情だけは知りたいところですね。

2026-01-19 • via Nuitee
J
Jeongmin • family_with_children • kr
10
2026-01-19 • via Nuitee
A
Abdul Malik • couple • bn
10
Pros:

Splendid stay at one of Seoul’s finest and most famous hotels, known to have accommodated famous South Korean celebrity weddings. The room was spacious, well-designed, and extremely comfortable, making it truly worth the money for the entire duration of our stay. The service was excellent throughout, with staff who were consistently friendly, professional, and accommodating. Housekeeping was also outstanding. The room was always cleaned thoroughly and nicely each day. Overall, it was a wonderful experience and a hotel I would happily recommend to others as part of a lifetime experience to those visiting South Korea.

Cons:

The only downside was that the complimentary lunch/dinner voucher was not clearly explained by the staff. We only realized how it worked on the last day of our stay, which was unfortunately too late to make use of it. It would also have been nice if complimentary water bottles were provided in the room. With better communication on these small details, the experience would have been even better.

2026-01-15 • via Nuitee
H
Ha young • couple • kr
10
Pros:

너무 너무 좋았습니다. 감사합니다^^

2026-01-12 • via Nuitee
J
Joo • couple • gb
10
2026-01-12 • via Nuitee
J
Joo • couple • gb
10
Absolutely loved everything about this hotel. Won’t stay anywhere else!
Pros:

Excellent and highly professional staff. The facilities offer a top level of comfort and luxury, and the service is truly outstanding. Compared to other five-star hotels in Seoul, this was the best stay I’ve experienced.

Cons:

None

2026-01-12 • via Nuitee
W
won suh • family_with_children • kr
9
2026-01-11 • via Nuitee