Pan Pacific Vancouver

Hotels
•
Pan Pacific Hotels & Resorts
8.8 (4337 reviews)
Suite 300-999 Canada Place , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 5.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 58 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4337 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
N
Narinder • couple • gb
8
Pros:

the wine in the lounge should be complimentary

2026-04-24 • via Nuitee
A
Alan • couple • gb
10
2026-04-24 • via Nuitee
S
Shawn • family_with_children • ca
8
2026-04-23 • via Nuitee
L
Lucia • couple • ca
8
Cons:

Parking is super expensive.

2026-04-23 • via Nuitee
D
Dallas • solo_traveller • us
10
Pros:

Location

Cons:

Check in was slow

2026-04-23 • via Nuitee
H
Harper • couple • tw
9
Pros:

交通便利、房間乾淨且空間寬大

Cons:

因為櫃檯小姐要確認住宿信件，所以拿手機給櫃檯小姐看，但她沒有經過我的同意馬上將我手機拿進他們的辦公室，我一直敲門，她還一直說我不能進來，我說你不能拿走我的手機，她才把手機還給我。

2026-04-23 • via Nuitee
C
Carol Anne • couple • ca
10
2026-04-21 • via Nuitee
C
Christopher • couple • ca
10
Had a great stay.
Pros:

The architecture was fantastic.

Cons:

Check-in line was long and slow

2026-04-21 • via Nuitee
B
Bleick • couple • ca
9
It was a relaxing romantic getaway.
Pros:

The view

Cons:

Hot tub was small for the amount of people who wanted to use it at the same time.

2026-04-21 • via Nuitee
J
Jenny • couple • ca
6
Pros:

The views was amazing.

2026-04-21 • via Nuitee
C
Corbin • solo_traveller • us
8
Pros:

Great views, everything is very clean. The views were stunning. The staff were friendly and fast.

Cons:

Light bulbs in our room were out. Parking was crazy expensive to stay at the hotel.

2026-04-20 • via Nuitee
A
Anna • solo_traveller • es
4
Cobraments sense justificar
Pros:

La situació, vistes al mar

Cons:

Està en un centre de convencions i per mi això el fa fred.
Estant allotjats allà em van fer 5 càrregs a la targeta de crèdit que no es corresponien ni en dipòsits ni en res. Després de queixar-me varies vegades, perquè no m'havien ni avisat que me'ls farien, el dia del check out només em van tornar a dir que tenia raó, i que se'm tornarien.
Arribant a casa al cap d'una setmana encara no m'havien tornat res. He hagut d'enviar varis emails amb totes les dades bancàries i dates... moltes hores perdudes.
Han tardat més d'un mes a fer-me devolucions i NO M'HAN TORNAT LA TOTALITAT, però ja ho deixo estar perquè son cap a 70 euros i ja n'estic cansada.
Simplement, cuidado!

2026-04-20 • via Nuitee
D
dorian • solo_traveller • ca
10
2026-04-20 • via Nuitee
C
Claire Golds • solo_traveller • gb
10
Pros:

Lovely rooms with view and executive lounge

Cons:

Bed frame juts out further than the mattress and bashed our shins

2026-04-20 • via Nuitee
M
Martha • family_with_children • ca
10
Pros:

Location

2026-04-20 • via Nuitee
D
Denis • couple • hr
10
Great stay as ussual
Pros:

Location, friendliness

2026-04-20 • via Nuitee
T
Taldance • Couples
10
Best Hotel in Vancouver for our needs!
Pros:

We love staying at the Pan Pacific and have done so for many many years! We love the hotel, the rooms, the bar, the concierge, the pool, the cleanliness, location, EVERYTHING!! it’s the only place we consider staying when coming to Vancouver and Bulck all our activities, restaurants and appointments around the ability to stay here!

2026-04-19 • via Tripadvisor
F
Frank • extended_group • ca
8
Our reservation was for 3 people but room only had 2 glasses, mugs and facecloths etc. Attention to those details is imp
Pros:

Location, spacious rooms.

Cons:

Double room beds were very small. I was surprised that a luxury hotel uses double beds instead of queen.

2026-04-19 • via Nuitee
S
SUZY • family_with_children • gb
8
Lovely hotel in great location
Pros:

The view and location

Cons:

Bathroom shower was poor

2026-04-19 • via Nuitee
F
Fiona • family_with_children • ca
8
2026-04-17 • via Nuitee