Pan Pacific Vancouver

Hotels
•
Pan Pacific Hotels & Resorts
8.8 (4563 reviews)
Suite 300-999 Canada Place , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious and comfortable rooms
Cons:
High prices
Some amenities lacking

Categories

Cleanliness
8.8
Location and cleanliness positively noted in reviews.
Service
9.3
Service was described as friendly and top-notch, with specific commendation for staff.
Location
9.3
Location praised as unbeatable and convenient to tourist areas.
Room Quality
8.8
Mixed reviews; some rooms were dated while others were recently renovated.
Amenities
8.8
Good amenities mentioned but there were issues with wifi and TV services.
Value for Money
8.3
Price noted as high considering some amenities were lacking, but overall acceptable.
Food and Beverage
7.8
Breakfast not as good as other 5-star hotels, affecting perceived value.
Overall Experience
9.3
Memorable experiences and strong recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:29

Property Description

Luxurious Waterfront Retreat
Experience the ultimate luxury at Pan Pacific Vancouver Hotel, located right by the waterfront and Canada Place cruise ship terminal.

Wellness Spa and Gourmet Dining
Indulge in relaxation at the wellness spa and savor delectable Asian fusion cuisine at Oceans 999 restaurant. Unwind at Coal Harbour Bar's outdoor terrace with a refreshing cocktail.

Outdoor Pool and Concierge Services
Enjoy a heated outdoor pool, hot tub, and sauna with stunning waterfront views. Let our tour desk and concierge services enhance your stay, ensuring a seamless and memorable experience.

Ready to elevate your stay in Vancouver? Book now at Pan Pacific Vancouver Hotel for an unforgettable waterfront getaway.

Important information:

Please note, any reservation for 7 nights or more requires a 50% deposit.

Please note, for pre-paid bookings, the original credit card must be presented at check-in.

Please note, parking is available for CAD 58 self-service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 5.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 58 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4563 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
K
Kavetskaya • family_with_children • us
10
2026-06-27 • via Nuitee
S
Santos • solo_traveller • us
8
2026-06-27 • via Nuitee
I
Ian • couple • gb
8
2026-06-27 • via Nuitee
R
Rosanna • couple • us
10
Excellent location! Great customer service.
Pros:

Excellent location! Great customer service.

Cons:

N.a

2026-06-27 • via Nuitee
K
Klaas • couple • ie
10
Lovely stay pre cruise
Pros:

Amazing views used hotel for pre cruise, got to use the executive lounge which had a great breakfast/lunch and evening options

Cons:

All just a bit over priced due to the world cup. Was interesting speaking to a waiter re the badge he was wearing about better pay for the workers which I fully support, look after your good workings and pay them accordantly and above minimum wage. tips should not be a way of topping up a low pay scale

2026-06-27 • via Nuitee
P
Peter • extended_group • ch
8
Bom para 4 dias
2026-06-27 • via Nuitee
K
Karen • couple • gb
7
Convenient, but expensive for a cruise port that we will avoid in future.
Pros:

We used this hotel as it was directly above the Canada Place cruise ship port, hence its convenience. The hotel staff are happy to get your suitcases to the cruise facilities in the basement of the hotel.

Cons:

The hotel is very much associated with the cruise ship dock, however we will avoid using this port again as the embarkation facilities are dreadful. Three ships of about 5000 passengers all trying to get through security and normally USA border control as most ships go to Alaska. Only 6 border desks for non-North American travellers, of which only 4 had staff. If you do the calculations you can see why it takes many hours of queues.

2026-06-27 • via Nuitee
J
Jannetje • couple • nl
9
Pros:

Dichtbij de cruise haven

2026-06-27 • via Nuitee
T
Tom • couple • us
10
Great hotel! Great location!
Pros:

The location was excellent! The view of the bay, with the float planes and the cruise ships was beautiful.

2026-06-27 • via Nuitee
C
Charity • solo_traveller • us
10
Pros:

The rooms were spacious and the beds were very comfortable! The location is so great! There are places to eat and shop close by too.

Cons:

It is pricey!

2026-06-27 • via Nuitee
M
Marc Andre • solo_traveller • ca
8
great location
Pros:

Great location

Cons:

room is bit dated

2026-06-26 • via Nuitee
J
Jose • extended_group • us
8
Great
Pros:

Location

Cons:

Empty buildings

2026-06-26 • via Nuitee
A
Aleš • family_with_children • cz
8
2026-06-26 • via Nuitee
D
David • couple • us
8
2026-06-26 • via Nuitee
B
Birdsall • solo_traveller • au
10
2026-06-26 • via Nuitee
S
Sally • couple • us
10
2026-06-25 • via Nuitee
J
Joseph • couple • us
10
2026-06-24 • via Nuitee
J
JEONGHWAN • solo_traveller • ca
10
Pros:

Everything excellent

Cons:

No

2026-06-24 • via Nuitee
W
William • couple • us
9
Great start to a wonderful trip.
Pros:

Incredible view in a large room facing the harbor.

Cons:

The room needs more/updated plugs/outlets for electronics.

2026-06-24 • via Nuitee
J
Jacalyn • couple • us
9
Pros:

The view was excellent. It was great to have a restaurant in-house and be close to other shops and other restaurants. The room was clean. It was great to have the hotel bell service transfer our bags to our cruise ship.

2026-06-24 • via Nuitee