Excelsior Palace Portofino Coast

Hotels
9.1 (2060 reviews)
Via San Michele Di Pagana 8 , Rapallo , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful hotel
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.15
Guests reported the hotel was beautiful and clean.
Service
9.65
Staff were described as friendly, accommodating, and attentive throughout the stay.
Location
9.65
The hotel is located in a stunning area with beautiful views.
Room Quality
8.15
Some rooms were noted to be small, affecting overall comfort.
Amenities
9.15
The spa and pool facilities were highlighted as impressive.
Value for Money
9.15
Positive experiences indicate good value, despite some minor complaints.
Food and Beverage
8.65
Breakfast choices were considered limited by some guests.
Overall Experience
9.25
Overall sentimental reviews indicate a superb stay and high recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:21

Property Description

Panoramic Views and Luxury Accommodation:
Enjoy breathtaking views of Portofino Bay from the comfort of your room at Excelsior Palace, a prestigious 5-star hotel. Indulge in spacious rooms, many offering stunning sea views, along with top-notch amenities including free WiFi and luxurious bathrobes.

Fine Dining and Beachfront Experience:
Savor exquisite meals at the on-site Lord Byron restaurant with panoramic views of Tigullio Gulf, or dine at the Eden Roc restaurant located at the private beach during the summer season. Treat yourself to culinary delights while enjoying the sea breeze and picturesque surroundings.

Wellness and Leisure Facilities:
Unwind at the wellness center's gym overlooking the sea, pamper yourself with a relaxing massage or beauty treatment, and take advantage of the two infinity pools at the private beach. Excelsior Palace offers a perfect blend of luxury, comfort, and leisure for an unforgettable stay.

Ready to experience luxury and relaxation at Excelsior Palace? Book your stay now and immerse yourself in the beauty of Portofino Bay.

Important information:

All wellness center services, outdoor swimming pool and beach club access are complimentary.

The private beach area is open from June 1 to September 30.

Please note that surcharges apply for pets, both for staying in the hotel and separately to access the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

Please note that this property has 2 restaurants: the Lord Byron Restaurant open all the year and the Eden Roc summer Restaurant is closed from October 1st, 2025 to May 31st, 2026.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Swimming pool: Closed from Mon, Mar 2, 2026 until Thu, Mar 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 14 years old stay for € 115 per person per night when using an available extra bed.
    People 15 years old and over stay for € 125 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2060 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
A
Antonio • couple • it
10
2026-02-13 • via Nuitee
P
philippe • couple • ch
10
Pros:

Splendide vue sur portofino. Tres bon buffet.et restaurant excellent également

2026-02-09 • via Nuitee
G
Giulio • couple • ro
10
Pros:

Vista, ambiente elegante, alta professionalità di tutto lo staff (reception, sala colazione).
Ampio parcheggio. Posizione riservata dell’immobile.

2026-02-08 • via Nuitee
D
Damiano • couple • ch
10
2026-01-31 • via Nuitee
E
edoardo • couple • it
10
Pros:

Professionalità dello staff e upgrade stanza!!!

2026-01-31 • via Nuitee
A
Aleksandra • couple • pl
10
It was amazing!
Pros:

Sauna i widoki

2026-01-30 • via Nuitee
G
Gergely • solo_traveller • hu
10
2026-01-29 • via Nuitee
F
Federico • couple • it
9
Soggiorno all’altezza delle aspettative . Albergo elegante e accogliente .
Pros:

Eleganza pulizia e accoglienza

Cons:

Nulla.

2026-01-28 • via Nuitee
L
Luigi • couple • it
10
Hotel meraviglioso
Pros:

La nuova Spa e' bellissima

Cons:

Nulla

2026-01-28 • via Nuitee
I
ilaria • couple • it
10
Pros:

La struttura è perfetta la piscina esterna riscaldata è bellissima il personale molto professionale e accogliente torneremo sicuramente

2026-01-28 • via Nuitee
L
Lambert • couple • fr
10
Notre chambre avec deux fenêtres une sur la mer avec balcon et l’autre sur le port avec rappalo
Pros:

L’accueil exceptionnel que ce soit à l’arrivée et tout au long de notre séjour

Cons:

Rien

2026-01-27 • via Nuitee
A
Alexandra • couple • it
9
Pros:

Panorama

2026-01-27 • via Nuitee
S
Sébastien • couple • fr
10
Séjour 2 nuits en chambre vue mer
Pros:

2 ieme fois que nous y séjournons et encore un accueil irréprochable et des services exceptionnels. Le personnel est aux petits soins pour que vous passiez un séjour inoubliable. Le spa, les espaces communs ou encore les chambres vue mer sont justes incroyables.
Vous ne regretterez pas votre séjour et comme nous vous y reviendrez !!! Ce sera désormais notre adresse privilégiée pour passer de belles journées détente durant l'hiver.

Cons:

Tout était parfait

2026-01-25 • via Nuitee
R
Roberto • extended_group • it
9
ideale per dormire e respirare il mare
Pros:

Posizione incantevole

Cons:

Mancano cabine doccia moderne

2026-01-24 • via Nuitee
C
CONG • family_with_children • au
10
2026-01-23 • via Nuitee
V
Vladimir • couple • ua
10
2026-01-22 • via Nuitee
J
Jiri • extended_group • cz
10
2026-01-20 • via Nuitee
A
Awesta • couple • bd
8
Decent
Pros:

Beautiful and clean hotel. Wonderful view and easy access via a short walk to the town. Nice staff.

Cons:

Super super small room.

2026-01-20 • via Nuitee
M
Martina • couple • it
9
2026-01-20 • via Nuitee
E
Enrico • family_with_children • it
10
Pros:

Tutto perfetto staff gentilissimo

Cons:

Che non posso viverci

2026-01-19 • via Nuitee