Quality Suites

Hotels
•
Quality Inn
7.7 (1036 reviews)
1700 Champlain Avenue , Whitby , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.95
Reviews mentioned issues like hair on sheets and overall cleanliness concerns.
Service
8.95
Overall, staff were described as friendly and accommodating.
Location
8.95
Conveniently located near restaurants and entertainment.
Room Quality
7.45
Rooms were spacious and comfortable but some mentioned issues with cleanliness.
Amenities
6.95
Limited breakfast options and lacked a swimming pool.
Value for Money
7.95
Perceived good value for the price despite some shortcomings.
Food and Beverage
6.45
Breakfast options were seen as lacking quality and variety.
Overall Experience
7.95
Mixed feelings, with some positive elements but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Convenient Location and Area Attractions
Conveniently located close to many area freeways, the Quality Suites Whitby is a short distance from Durham College and various attractions. The hotel's proximity to Cullen Gardens, Mosport International Raceway, and Dagmar Ski area offers guests easy access to popular points of interest.

Thoughtful Amenities
Guests at the Whitby Quality Suites can enjoy complimentary amenities such as free Wi-Fi and a hot breakfast. The breakfast spread includes eggs, bacon or sausage, waffles, fruit, yogurt, and cereal, ensuring a delicious start to the day.

Comfortable Stay
With its variety of thoughtful amenities and proximity to area attractions, the Quality Suites Whitby provides guests with a comfortable and convenient stay. Book now to experience a relaxing stay in Whitby.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Debit cards or prepaid credit cards are not accepted to guarantee a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1036 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 6.45
Overall Experience: 7.95
A
Amul • couple • ca
10
2026-03-12 • via Nuitee
S
Sherri • couple • ca
8
2026-03-03 • via Nuitee
J
Jennie • solo_traveller • ca
8
2026-03-03 • via Nuitee
D
Donald • solo_traveller • ca
10
Convenience and location. Easy to book, check in and depart. Breakfast good.
Pros:

Mainly location was important, from what I was doing at end of day to where I had to be next morning. It was an alternative to traveling back to home and out again next day to this area. Near highway 401, easy to locate. Friendly staff at desk and next morning for the breakfast. Quiet and comfortable.

2026-02-24 • via Nuitee
M
Maps1732 • Family • Ilderton, Middlesex Centre, Ontario
2
Book Elsewhere
Pros:

Avoid booking this hotel. Check in was fast asked for more pillows and blankets for the pull out was told we ran out of pillows and blankets. Hot water not working in half of the hotel. Bathroom door wouldn't unlock. Maintenance had to be called was told not to shut door completly. Rooms are redown. Morning breakfast not enough room and food seemed dried out. Morning kitchen staff looked miserable. He/she took forever to replace any food. Book elsewhere they do not want your business.

2026-02-15 • via Tripadvisor
B
Brooke-Lynn • couple • ca
10
Pros:

Bed was extremely comfortable, breakfast was good!

2026-02-13 • via Nuitee
N
Nicole • family_with_children • ca
9
2026-01-30 • via Nuitee
I
Ish • couple • ca
10
Staff was very friendly and helpful to our needs . Quick to help you . My family am I enjoyed our stay
Pros:

Very friendly staff . Very clean

Cons:

Hand soap

2026-01-28 • via Nuitee
M
marmaya • couple • ca
10
My stay was enjoyable, comfortable, and well managed.
Pros:

Everything.

Cons:

Honest but calm:

2026-01-27 • via Nuitee
T
Todd • couple • ca
3
Pros:

Breakfast was ok.

Cons:

Room was I poor condition and not clean. I found a dead wasp in the bathroom. Lighting was terrible in the room. One of the bathroom doors didn’t close properly. The faucet in the bathroom was loose. Mechanical systems (HVAC) were very loud when the were on.

2026-01-26 • via Nuitee
H
HAE • family_with_children • ca
9
2026-01-21 • via Nuitee
N
Natasha • family_with_children • ca
8
2026-01-20 • via Nuitee
B
Boualem • couple • ca
10
Pros:

Separate the meat from the eggs as they are some who don’t eat PORK and it’s a religious faith ?

Cons:

The cleanliness of the hotel 👍

2026-01-20 • via Nuitee
R
Rhonda • extended_group • ca
8
Clean, comfortable. Would stay there again if I have my own car.
Pros:

Loved the coffee machine in the lobby -fresh Americano on demand. Good breakfast, friendly staff.

Cons:

They didn’t make the bed all while we were there, only serviced the bathroom. Wish it had been closer to more restaurant options. We had to use Uber a lot. Heat didn’t work in our room, so they gave us a space heater which did the trick.

2026-01-20 • via Nuitee
S
scott • couple • ca
9
Quiet room,good location, efficient staff.We'll go back again.
Pros:

Location was good.Breakfast was good not great.

Cons:

The first morning there was a lot of kids from a tournament and some foods were cleaned out.As with most places the scrambled eggs were bland.A little more fruit would have been nice.

2026-01-19 • via Nuitee
C
Catherine • solo_traveller • ca
8
The room was clean and didnt smell bad. I liked that the other guests were quiet. Would go again.
Pros:

King size bed was very comfortable. I was in a kitchenette suite, so it was a large room with a separate sleeping area. Included was a sofa and a chair coffee table . Fridge microwave and a single serve coffee maker. The included breakfast was nice.

Cons:

There was no utensils-knife fork spoon etc. in the room. The breakfast was nice although for 3 days the selection of hot items was the same..

2026-01-19 • via Nuitee
F
Faustine • couple • us
8
2026-01-19 • via Nuitee
D
David • family_with_children • ca
6
As expected from a budge friendly hotel
Pros:

The breakfast had good selection, except no bananas.

Cons:

we requested a room away from the hwy and they put us on the side of the building which was still loud. The rooms are a clean but dated.

2026-01-19 • via Nuitee
A
Ali • solo_traveller • ca
1
2026-01-19 • via Nuitee
M
Michele • solo_traveller • ca
8
Good location for my needs.
Pros:

The first room they gave me smelled so they gave me another room which had a better view and was brighter.
I wish I had booked directly instead of with booking.com - I could have gotten the CAA discount.
Pleasant and helpful staff.
Close to 401 was a real bonus.

Cons:

Need fruit at breakfast.

2026-01-19 • via Nuitee