Days Inn & Suites by Wyndham Norton Shores Muskegon

Hotels
Days Inn
5.8 (346 reviews)
150 S Seaway Drive , Norton Shores , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly/accommodating staff reported by multiple guests
Breakfast praised repeatedly (variety, waffles)
Some guests found the location convenient/close to destination
Beds/clean linens noted as comfortable by a few
Cons:
Widespread cleanliness problems: stains, hair, odors, mold, cockroaches
Rooms and property described as rundown/old and poorly maintained
Poor value for money and reports of being overcharged
Inconsistent or missing housekeeping and broken/missing in-room amenities
Sketchy or unpleasant surroundings at night and parking/noise issues

Categories

Cleanliness
2.5
Consistently negative: multiple reviews mention dirty rooms, stained sheets and mattresses, urine smell, cockroaches, mold/damp odor and visible grime.
Service
8
Mixed but often positive: several guests called staff friendly and accommodating (helpful breakfast staff, polite front-desk instances), though there are isolated reports of rudeness and slow/no housekeeping responses.
Location
6.5
Mixed sentiment: convenient/close for some travelers but repeatedly described as sketchy or unpleasant in the evening with exterior/parking cleanliness issues.
Room Quality
3
Poor: many reports of rundown rooms — broken/broken/missing items (TV, hair dryer, ice bucket), slow drains, noise from other guests, stained/old furniture and overall dated condition.
Amenities
7.5
Mixed-leaning-positive: breakfast offerings are frequently praised (variety, waffles), but other amenities had problems (ice machine not working, inconsistent housekeeping, no hot water in some cases).
Value for Money
3.5
Generally negative: multiple guests felt overcharged for the condition and cleanliness of the property and expressed that the stay did not match the price.
Food and Beverage
8
Generally positive: several guests praised the breakfast (variety, waffles); complaints relate mainly to restrictive policies (no taking breakfast to rooms) rather than food quality itself.
Overall Experience
7.4
Mixed: while many aspects (cleanliness, room state, value) were poor for many guests, strong breakfast service and several friendly staff interactions improved the experience for others, yielding a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:48

Property Description

Convenient Location
Located in Muskegon, Michigan, just a short distance from Lake Michigan, Clarion Inn & Suites by Wyndham Muskegon offers comfortable rooms with modern amenities.

Relaxing Amenities
Guests can unwind in the indoor pool and hot tub after a day of exploring nearby attractions like USS Silversides Submarine Museum and Michigan’s Adventure amusement park.

Complimentary Services
Start your day right with a complimentary continental breakfast and fuel up with free coffee. Stay connected with free Wi-Fi and take advantage of the fitness center during your stay.

Experience a relaxing getaway at Clarion Inn & Suites by Wyndham Muskegon - book your stay now for a memorable trip near Lake Michigan!

Important information:

Guests must be at least 21 years old to book a room at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKG

Location

Guest Reviews

5.8
Based on 346 reviews
Cleanliness: 2.5
Service: 8
Location: 6.5
Room Quality: 3
Amenities: 7.5
Value for Money: 3.5
Food and Beverage: 8
Overall Experience: 7.4
B
Brooklynn couple us
6
It was good but could’ve been better.
Pros:

The room was very comfy and cozy

Cons:

The utilities. The hair dryer caught fire when used.

2026-09-09 via Nuitee
C
Catalina solo_traveller us
8
2026-09-08 via Nuitee
R
Robert family_with_children us
3
Hotel smelled... Room smelled... No fresh towels... No shampoo
Cons:

The room and building smelled very musty. Housekeeping did absolutely nothing. There was no shampoo. No fresh towels were supplied.

2026-09-08 via Nuitee
O
Ortiz solo_traveller us
7
Pros:

Beds were comfy

Cons:

Pool and hot tub so small and so overcrowded we never went in. Put 2 people in hot tub was standing to small to sit and relax. Also wish coffee was available after breakfast either in lobby or in rooms

2026-09-08 via Nuitee
M
Mallory couple us
8
2026-09-06 via Nuitee
M
Melissa couple us
7
2026-08-31 via Nuitee
D
Desmonya family_with_children us
10
2026-08-29 via Nuitee
R
Rogers family_with_children us
6
I will be staying away from days inn
Pros:

Didn't eat breakfast

Cons:

Jacozy was not working room was clean no chair in room

2026-08-24 via Nuitee
Y
Young solo_traveller us
5
Cost effective if you can handle moisture in room
Pros:

Breakfast was okay. Convenient to where we were going. Cost effective

Cons:

Bad smell as soon as you opened door. Floors felt damp.

2026-08-20 via Nuitee
A
ALEXANDRIA family_with_children us
1
2026-08-18 via Nuitee
B
Brenda couple us
5
Okay really didn’t stay in room but to sleep
Pros:

Not too expensive close to where we had an engagements to attend .

Cons:

No elevator , bathroom no body wash no lotion.

2026-08-16 via Nuitee
B
Bunny solo_traveller us
3
2026-08-14 via Nuitee
J
Jennifer couple us
10
It was a great stay all and all but not much room for clothing and not much lighting
Pros:

Very clean friendly

Cons:

Not enough room for clothing

2026-08-13 via Nuitee
T
Teresa couple us
8
2026-08-13 via Nuitee
J
Jessica family_with_children us
3
Not the best
Pros:

The location was good for the reason we were in Muskegon. The beds were comfortable. The ladies at the front desk were very friendly and helpful.

Cons:

The smell upon entering the building was awful. Thankfully our room did not smell like that. We could never have stayed had the smell been in our room. Our toilet did not flush correctly. Our second night, the toilet ended up overflowing all over the floor. My girls went down for a plunger. It was only a little toilet paper stuck. Thankfully it wasn't anything disgusting from the toilet getting all over the floor. But we used every towel to get that cleaned up. This was about 2 in the morning. Then we received a call from the front desk because the water had started leaking into the room below us. We felt bad about that, but it was not our fault the toilet did not work right. The handle would stay in the down position. Anyway, we explained that it was taken care of to the man on the phone from the front desk. Anyway, it was super late when we were all finally able to calm down and fall back to sleep after that ordeal. The cleaning people pounded on our door right at 11:00 telling us it was time for check out. We got out as fast as we could. I was not going to rush my daughters and my husband after being up most of the night.

2026-08-12 via Nuitee
C
Cook solo_traveller us
1
2026-08-10 via Nuitee
C
Courtney couple us
1
Murder motel
Pros:

Nothing- this place needs to be demolished

Cons:

Mold, blood on the walls, smells of dirt people and the linens were all dirty, missing lightbulbs, felt unsafe, shower wouldn’t shut off and bathrooms all wet. Literally looked like a hotel from a horror movie. We did not stay as I felt unsafe and unsanitary

2026-08-10 via Nuitee
F
Fernandez solo_traveller us
3
2026-08-10 via Nuitee
C
Caroline family_with_children fr
7
2026-08-08 via Nuitee
D
Danette solo_traveller us
6
2026-08-08 via Nuitee