Harrison Lake Hotel

Hotels
5.3 (2084 reviews)
190 Lillooet Avenue , Harrison Hot Springs , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Front desk staff
View
Cons:
Cleanliness
Room quality issues
Poor service interactions

Categories

Cleanliness
2.88
Multiple reviews mention the room's dirtiness and maintenance issues.
Service
7.35
Mixed reviews on service; some staff were nice but issues were reported.
Location
8.39
Location was frequently mentioned positively, with proximity to attractions.
Room Quality
3.84
Room issues noted, including comfort and maintenance problems.
Amenities
4.87
Basic amenities were lacking but mentioned that renovations were ongoing.
Value for Money
5.33
Some value perceived due to reasonable rates despite issues.
Food and Beverage
4.88
No specific mentions, assigned standard rating.
Overall Experience
4.85
Overall mixed experience; repeat visitors express loyalty despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:36

Property Description

Mountain Retreat with Modern Amenities

Luxurious Room Features
Indulge in comfort with a 32-inch flat-screen TV, a convenient microwave, and a mini-fridge in every room. Enjoy a freshly brewed cup of coffee with the in-room tea/coffee-making facilities.

Delicious Dining Experience
Savor the flavors of the West Coast at our on-site restaurant, offering hearty breakfasts, daily specials, and occasional live entertainment. Taste the best of local cuisine without leaving the hotel premises.

Convenient Location
Explore the charming village of Harrison Hot Springs with ease, knowing that free parking is available. Take a leisurely stroll to the lake's edge in less than 5 minutes. Don't miss nearby attractions like Bridal Falls and Kilby Museum, just a short drive away.

Book now for an unforgettable stay at Harrison Lake Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

5.3
Based on 2084 reviews
Cleanliness: 2.88
Service: 7.35
Location: 8.39
Room Quality: 3.84
Amenities: 4.87
Value for Money: 5.33
Food and Beverage: 4.88
Overall Experience: 4.85
S
Steeves couple ca
6
Nice staff, decent breakfeast, comfortable bed, but many basic standards were not met.
Pros:

The hotel staff were nice and helpful, the bed was comfortable.

Cons:

Under renovation, so the lobby area was quite unappealing and dusty. Parkade had garbage everywhere scattered on the ground, along with a pile of old furniture. Carpets dirty In the hallways, covered in hair and stains. AC worked on and off but not consistently. Lamp shade beside the bed did not work. Sink faucet had pressure issues.

2026-08-22 via Nuitee
K
Kristal solo_traveller ca
4
You get what you pay for.
Pros:

The wifi was very good quality. When I asked for towels, they came to my room pretty quick.

Cons:

The room was EXTREMELY EXTREMELY hot. There was a portable AC unit. I had to ask for an extra fan. Which made it very noisy in the room The hallway carpets were stained and did not look good. There were ants in the bathroom. The tub was cracked. The toilet made a loud whilstling noise after every flush. The reception desk people weren't very welcoming. The beds were very hard and not comfy.

2026-08-21 via Nuitee
F
Fathima Zahra couple ca
2
2026-08-21 via Nuitee
Рязанцева couple ca
2
Это наш горький опыт. Нужно всегда читать отзывы.
Pros:

Локация

Cons:

Мы забронировали самый дорогой номер из тех предложений которые были на сайте. А когда мы в него зашли, то это был просто ужас и шок. Все очень грязное, пыль, паутина, чьи-то волосы в туалете . Мебель вся очень старая, некоторые окна были настолько грязные, что даже не просматривались. В двух окнах отсутствует стекло и они были закрыты просто куском картона. По нашей просьбе, сотрудник отеля, нам поменял его на другой, немного дешевле. Этот номер был не намного
лучше. Но мы решили уже остаться там. Сами вытерли везде пыль, и застелили диван своим покрывалом, чтоб на нем можно было сидеть.
Это самый худший отель в котором мы были. 😭

2026-08-20 via Nuitee
M
Marlee family_with_children ca
1
Pros:

Location

Cons:

Poor cleanliness, waited over 5 hours for a sheet set on a bed missing all bedding. Room was falling apart. Front desk was not organized at all. Requested things many times for them to never happen. Didn't get the room I booked and confirmed 4 times to make sure it was right and it wasn't. Front desk didn't doo anything and said well we are full and that's all. Not polite at all. Would never stay here again. It's filthy and horrible service

2026-08-20 via Nuitee
L
Lindsay family_with_children ca
1
The hotel is disgusting
Pros:

Location

Cons:

This hotel is severely dilapidated. The pictures do not match. There is severe water damage in the hallways mould in the bathrooms, countertops falling off you get what you pay for it is disgusting.

2026-08-20 via Nuitee
K
Karina couple ca
6
Overall all the miscommunications prior to the stay, supervisor did his best to make our stay a little more enjoyable
Pros:

It was a nice 2 minute walk to the lake and small little market with lots of options to dine in or take out

Cons:

Days prior to my arrival I’ve confirmed with the location if the room will have a stove or kitchen to cook meals. Which a lady had confirmed this so when we got to the room there was nothing but a coffee maker & microwave and I had a cooler full of food which I had to throw away due to being past 2 days now.

2026-08-20 via Nuitee
G
Gregory couple ca
1
Worst hotel ever. I’d be ashamed to work there
Pros:

Nothing

Cons:

The place is shit

2026-08-20 via Nuitee
P
Patricia couple ar
7
Very positive
Pros:

Everything ok

Cons:

Bed, location

2026-08-18 via Nuitee
F
Fatima solo_traveller ca
1
This Hotel has alarming sanitary and healthy conditions
Pros:

Location

Cons:

This hotel is deeply concerning and should not be allowed to operate given the alarming sanitary and health conditions. During our stay, the bathroom was in a terrible state: the wallpaper was peeling off the walls, the shower tiles were really dirty, and the shower sill was completely covered in mold. We also found spiders on the windows, which showed a clear lack of basic cleanliness.
Beyond the rooms, the building itself felt unsafe—the elevator cable made a loud, unsettling noise every time it started to move, and the garage was completely overflowing with garbage. Management needs to address these serious maintenance and hygiene issues immediately. I strongly advise looking elsewhere until proper health and safety standards are met.

2026-08-17 via Nuitee
N
Nicoll couple ca
2
With some love and care, this has the potential to be a great hotel. But it’s clearly been neglected.
Pros:

Nothing.

Cons:

The property wasn’t well maintained.

2026-08-17 via Nuitee
M
Michel extended_group ca
4
will never use this hotel again
Cons:

fridge not working, carpet stained, also sofa ,continental breakfast the worse
window dirty

2026-08-16 via Nuitee
D
Debbie solo_traveller ca
4
2026-08-16 via Nuitee
D
David couple au
3
Location is good. Hotel still needs a lot of work.
Pros:

Location

Cons:

Requested earlier check in, did not get checked in until half an hour later than official check in. Was then sent to a room that was not made up. No apology, no small offer to make amends. Didn’t end up checking in until close to 5pm.
Rolled up carpets and debris laying around.
Signage to rooms inadequate.

2026-08-15 via Nuitee
J
Joanne solo_traveller ca
1
Worst hotel I've ever experienced
Pros:

The bed linen was clean and the bed was comfortable.

Cons:

Where to start? The hotel hallways have a stale, foul odor. The floors are filthy, I saw numerous stains on the hallway carpets and a couple were 'yellow and fresh'. Big stain on the carpet in my room. I kept my sandals on at all times. Bird poop on MANY of the room windows. This hotel has a huge problem with swallows. The shower/bath handle was falling off; I actually had to put it back together as best I could to turn the shower on. There was a gapping hole in the ceiling where the fan is, no cover, just a hole. The blow dryer didnt work. The entrance area into the hotel, from the underground parking, was absolutely filthy and there was an overflowing garbage can right at the entry hall where guests must go to take the elevator. I have photos of most of what I've described. In my opinion, this hotel needs a thorough health and safety check. I will NOT be staying there ever again!!

2026-08-15 via Nuitee
F
Fida family_with_children ca
7
It was good for the price I paid. Would stay at this location even though it had its issues
Pros:

The breakfast was good. It was simple. The should be ready by serving time but not everything was ready

Cons:

Cleanliness and better info on the pool

2026-08-15 via Nuitee
M
Martin family_with_children de
6
Alte muffige Bude, ist das Geld nicht wert.
Pros:

Lage zum See

Cons:

Zum Teil renovierungsbedürftige muffige Zimmer. Schimmel im Bad. Wasser lief mal gut mal weniger.

2026-08-14 via Nuitee
F
Freier couple ca
7
good value for money, super friendly accommodating staff
Pros:

bed was comfortable, bathroom was clean, staff where super friendly

Cons:

carpets needed to be deep cleaned/replaced

2026-08-14 via Nuitee
O
Olga extended_group ca
6
2026-08-14 via Nuitee
M
Mark couple ca
5
Overall a pleasant stay.
Pros:

Awesome location

Cons:

Seems to be a little bit in transition.

2026-08-13 via Nuitee