Harrison Lake Hotel

The water damage, wall paper peeling off the walls and the bad drywall patches on the ceiling.

Cleanliness

I booked this for my teenage boys- they put up with it to get on with thier weekend. Orange stains on bedding, leaking in corner of room from outside wall, oil leaking down door on carpet, ants around sink. Toilet handle broken so stays flushing 😳. Room 406. Staff were sorry but no compensation.

I only downgraded the cleanliness because there was some kind of a smear of ? inside the bottom wall of the tub , I tried to wipe it and it just smeared like a pitch would . I'm sure it's not there now , just overlooked most likely . I was just showering so not a big deal . There was a large fan maybe in the hall that started up which actually sucked up the ceiling tile , I guess on a thermostat that I managed to shut off and all was good otherwise ... it would have been a problem .

Comforters were too heavy. Our fridge kept freezing our food and drinks.

The hotel is dirty and in need of a deep cleaning and maintance. The suite's windows were disgustingly dirty.
I flushed the toilet and it didn't flush. I had to open the lid and fix that.
I got in the shower and there was mold on the shower tiles.
I did not stay the night. In fact, I had a shower and left. I was there for about a half hour and was not about to spend the night.

I had emailed a few times earlier to ask for an early check in, between 12:30-1. Their email response "alright", then asked me for my name and info.

When I arrived and asked for early check in he said no, they couldn't do it. I mentioned that I had requested it via email. He sort of laughed and said, well we need time to clean.
I asked if I could get another room, earlier, and he said no. He offered a 2 pm check in. He said come back and we will see if we can do 1. So I got in at 1.

I had emailed the hotel directly initially to book, then when I asked about priciing and that Booking.com offered a lower rate, I received no reply. So I went with Booking.com, as I did not hear back from them.

My room was quite dirty... They switched my room to a different bigger one, but found it to be fairly dirty too, cleaned out the tub and stuff myself with makeup wipes so I could have a bath because I found hair in tub, finger prints on windows, dirty fridge, other dirt ect in room, also had an ant problem near the bathroom sink in the room. Gave up on switching rooms again because I was tired. Also pool was closed for renovations..

Although the price was very good, the rooms and hotel in genreral require some maintenance. My friend's room had a space heater for heat. There was damage to the walls and furniture and the carpets were frayed in places. Tiles were falling off the exterior walls out side.

Tub was very slippery, I'm old so couldn't use it. Also, there were no grab rails so really not safe for me. Light in the bathroom was only about half bright.