Comfort Inn & Suites Pueblo

Hotels
•
Comfort Suites
7.4 (265 reviews)
3910 Outlook Boulevard , Pueblo , US
+1 719-544-5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly/helpful staff
Breakfast available and generally good
Pet-friendly
Pool and hot tub (used positively by several guests)
Roomy/comfortable rooms
Cons:
Stains and general cleanliness issues (bugs reported)
Unexpected/extra charge ($100) and billing disputes
Closet door damage/holes and other room wear
Brown pool/hot tub water reported
Perceived overpriced for condition
Inconsistent or unprofessional service in isolated incidents
Insufficient towels/toilet paper reported
Some noise / rooms a little warm

Categories

Cleanliness
3.8
Multiple guests reported stains on sheets, bugs and overall dirtiness; one review explicitly said the property was 'extremely dirty' and several noted brown pool/hot tub water and a lived-in feel — cleanliness is a clear weakness.
Service
8.9
Service is mixed but skewed positive: several guests praised friendly, helpful staff and graceful handling at check-in, though isolated reports describe slow or unprofessional behavior and a serious billing dispute.
Location
9
Location repeatedly called 'great' and convenient (near interstate); a few mentions of the surrounding area being less desirable, but overall location is a strong positive.
Room Quality
8.3
Beds are frequently described as comfortable, rooms roomy; however there are repeat reports of issues (closet doors with holes, dents, warm rooms, shaking ceiling vents and occasional stains) so quality is mixed but generally acceptable.
Amenities
8.3
Amenities like pool/hot tub and basic offerings are appreciated by many guests; several praised the pool/hot tub and nearby dining, though there are reports of brown pool/hot tub water in at least one stay.
Value for Money
4.8
Multiple guests complained the property felt overpriced for the condition, cited a high nightly rate and at least one instance of an unexpected extra $100 charge — value is perceived as poor.
Food and Beverage
8.5
Breakfast is consistently described as 'good' or 'ok' across several reviews and is cited as a positive aspect of stays.
Overall Experience
7.6
Overall mixed: many guests enjoyed comfortable beds, good location, friendly staff and breakfast, but some had severe negative experiences around cleanliness and billing; net experience trends slightly above average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:05

Property Description

Family-Friendly Accommodation

Comfort Inn & Suites Pueblo provides a welcoming atmosphere with free WiFi and family rooms, ensuring a comfortable stay for all guests.

Convenient Amenities

Guests can enjoy the convenience of having a kitchen in certain rooms, equipped with a fridge, dishwasher, and microwave. Additionally, the hotel offers free private parking, a business centre, and a 24-hour front desk for any assistance needed.

Relaxation and Recreation

Experience a relaxing stay with 3-star accommodation featuring an indoor pool, fitness centre, and hot tub, perfect for unwinding after a long day of travel.

Book your stay at Comfort Inn & Suites Pueblo for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Pets are allowed. DOGS ONLY. $15.00 per dog, per night.

For all prepaid reservations, a damage deposit is required. Please note that the value for the local addresses is $300 and for not local addresses is $100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 265 reviews
Cleanliness: 3.8
Service: 8.9
Location: 9
Room Quality: 8.3
Amenities: 8.3
Value for Money: 4.8
Food and Beverage: 8.5
Overall Experience: 7.6
D
Dan • couple • us
8
A good experience and reasonable price
Pros:

It was a very nice room, clean and quiet, much appreciated

2026-11-05 • via Nuitee
M
Molly • family_with_children • us
3
Worst experience ever
Pros:

The bed was comfortable

Cons:

The staff, the surrounding area, and stains on the sheets plus they charged us an extra 100 dollars just for staying there. They made it a big deal because we booked through booking.com and not them. They stole money from us. We paid for the stay through booking.com and they charged us an extra $100 for nothing. I feel ripped off. That place was terrible. It took us 45 min to check in because the front desk lady looked high as a kite and was literally just clicking buttons on her computer. The guy at the front desk at checking out made us go back up to the room to check and verify we didn't destroy the room because we booked through booking.com.

2026-10-27 • via Nuitee
P
Patricia • solo_traveller • us
1
2026-10-22 • via Nuitee
M
Mary • couple • us
9
2026-10-18 • via Nuitee
E
Elizabeth • couple • us
7
Comfortable stay
Pros:

Great location

2026-10-11 • via Nuitee
M
Mike • couple • us
10
2026-10-08 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-09-08 • via Nuitee
J
Jessica • couple • us
9
Family time
Pros:

Beds were comfortable,

Cons:

Rooms were a little warm. And the location

2026-09-08 • via Nuitee
K
Kenneth • couple • us
7
Nice but needs a refresh.
Pros:

Good location and a good value. Rooms were clean and comfortable. Ok breakfast. Beds were comfortable. Dining options are nearby.

Cons:

Facilities need a refresh. Door to closet was hard to open because of tight fit. Closet door had a 1 inch hole in it from door knob on entry door. Hallways seemed dim.

2026-08-10 • via Nuitee
L
Lynda • couple • us
5
Not up to par.
Pros:

Location worked well and reasonable fee for having a small dog. Breakfast was ok. Bed was comfortable as was the air.

Cons:

Had a door to the closest with a huge hole in it like someone kicked it in. Room 117. Place needed a serious overhaul. Very loud, too and we were on the end. I did not feel clean here.

2026-08-04 • via Nuitee
D
David • couple • us
7
Pros:

Everything was just like you’d expect at a mid level brand

Cons:

Lower rate…just because it’s on the interstate the rates are high for a mediocre property for $179.00 grand total for a room.

2026-08-02 • via Nuitee
D
Denise • solo_traveller • us
10
2026-07-18 • via Nuitee
H
Heather • family_with_children • us
2
It was to be expected.
Pros:

That I was with family. A few nice staff. Breakfast was good.

Cons:

Not enough toilet paper or towels for our reserved stay. Brown swimming pool water as well as hot tub. Our room looked very “lived in” with dents and shaking ceiling vents.

2026-07-08 • via Nuitee
S
Stacy • extended_group • us
10
Comfortable beds, great with pets. Quiet
Pros:

Breakfast and the staff are both wonderful

2026-07-07 • via Nuitee
M
Margaret • family_with_children • us
10
I would stay here again
Pros:

Friendly service

Cons:

N/A

2026-06-29 • via Nuitee
R
Richard • solo_traveller • us
8
Comfort Inn is a nice place to stay
Pros:

Roomy and comfortable bed

Cons:

Shower

2026-06-26 • via Nuitee
T
tony • couple • us
10
Nice place, Good location, Great folks!
Pros:

Young lady at check-in was great. The computer system glitched for a second but she handled it with grace. The room was great and quiet. The hot tub and pool were exactly what we needed. Met some real nice folks at the pool.

Cons:

I cannot think of a single thing that could have been any better. Thanks for a great stay!

2026-06-23 • via Nuitee
L
Lovicia • family_with_children • us
9
2026-06-22 • via Nuitee
R
Rodriguez • solo_traveller • us
10
Pros:

Everything the conbenience.

Cons:

Had to go bak home.

2026-06-08 • via Nuitee
M
Mariz • family_with_children • us
3
2026-06-06 • via Nuitee