Kingsgate Hotel Autolodge Paihia

Hotels
Kingsgate Hotels
8.1 (2494 reviews)
104 Marsden Road , Paihia , NZ

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great Location
Clean Rooms
Friendly Staff
Good Amenities
Cons:
Unwelcoming Reception
Limited Food Options
Noisy Shared Areas

Categories

Cleanliness
7.85
General satisfaction with cleanliness, but mention of improvement needed for bathrooms.
Service
8.35
Friendly service noted, but some interaction at reception perceived as unwelcoming.
Location
8.85
Consistently praised for its excellent location near the beach and town.
Room Quality
7.85
Rooms seen as clean and comfortable, but some comments on outdated facilities.
Amenities
8.35
Good amenities mentioned, but some areas could use upgrades, such as fitness equipment.
Value for Money
7.85
Mixed sentiments as some found restaurants overpriced for quality.
Food and Beverage
7.35
Breakfast options noted as needing improvement.
Overall Experience
8.35
Overall, guests enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:01

Property Description

Waterfront Location and Stunning Views

Kingsgate Hotel Paihia boasts a prime waterfront location, a mere 100 meters from Paihia wharf, offering breathtaking views of the Bay's azure sea and Russell.

Comfortable Accommodation Options

Choose from cozy guest rooms or spacious one-bedroom suites featuring kitchenettes and private living areas, all equipped with air conditioning for your comfort.

Fantastic On-Site Facilities

Indulge in a delightful dining experience at McKenzie's Restaurant and Bar with picturesque water views, take a refreshing dip in the swimming pool, stay active at the fitness center, or unwind in the games room. Plus, enjoy complimentary unlimited WiFi throughout your stay.

Ready to experience the beauty of the Bay of Islands? Book your stay at Kingsgate Hotel Paihia now!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.

For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.1
Based on 2494 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.35
J
Jayde couple nz
10
2026-09-12 via Nuitee
C
Cheryl solo_traveller au
8
Pros:

Staff friendly, free laundry facilities

Cons:

No issues

2026-09-12 via Nuitee
C
Christine couple nz
10
Absolutely superb and will definitely stay there again.
Pros:

Everything including the excellent breakfast

Cons:

Nothing at all, it was a fabulous place to stay.

2026-09-11 via Nuitee
M
Maria extended_group nz
8
Fabulous location and lovely staff, would recommend.
Pros:

Fabulous location, staff were really lovely.
Clean and tidy and had what we needed for our stay.

Cons:

If we were really picky, the gym and games room access was not as accessible as it could have been. Some games parts missing.

2026-09-04 via Nuitee
G
Geoff couple nz
10
2026-09-04 via Nuitee
A
Allan solo_traveller nz
8
2026-09-02 via Nuitee
S
Stephen solo_traveller nz
10
Always stay here when I am in Paihia
Pros:

Usual great standards from the hotel, clean room and great they have upgraded the TV's to a decent size!

Cons:

Nothing, as always a really nice stay

2026-09-02 via Nuitee
M
Marcella extended_group nz
8
Better thank Roki Queenstown
Pros:

Property that was left could be picked up a couple of days later

Cons:

My daughter and her friends thinking about themselves.because it was her 21st. They had. no respect. Felt.sorry for neighbors and.staff

2026-09-02 via Nuitee
V
Vigneshwar solo_traveller nz
10
Nice quite and calm stay
Pros:

Calm and Clean

Cons:

Hot water pool

2026-09-01 via Nuitee
T
Trudy couple nz
6
Great location for a short and comfortable!
Pros:

Close town, room size, comfortable room

Cons:

Pool and spa cold, no sky tv, no fans in bathroom, room
Tendered to fog up even with window open.

2026-09-01 via Nuitee
S
Sandra family_with_children nz
8
Great value, great location, great staff - will return 😀
Pros:

We were there for a function at the hotel so the weather wasn’t able to spoil things.
Everything was accessible.

2026-09-01 via Nuitee
D
Dave couple nz
8
A pleasant & reasonable stay with fabulous views. Spoilt only by lack of a lift for disabled guests
Pros:

Central location and Kingsgate brand were key factors in our booking decision. Once upstairs in the dining area, breakfast was delightful with a full range to choose from. The views were spectacular. Our room, though furthest away from most of the facilities, was clean and comfortable.

Cons:

No mention on your website that there is no lift or elevator to the second floor dining and bar facilities. My wife was on crutches due to a broken ankle 2 months ago, and literally couldn't get up the steep stairs to the second level. This forced us to dine in our room.
Surely in 2026, a simple lift for the disabled is not an unreasonable expectation.

2026-09-01 via Nuitee
P
Patricia solo_traveller nz
8
2026-08-31 via Nuitee
M
Marlene solo_traveller nz
8
Comfortable and clean.
Pros:

Always come here. Its always comfortable and clean. Breakfast is always a hit.

Cons:

The noisy neighbors but probably a one off.

2026-08-27 via Nuitee
M
Meyer solo_traveller nz
10
2026-08-27 via Nuitee
R
Ross couple nz
9
Very enjoyable
Pros:

Had breakfast at hotel and it was beyond our expectations 😋. Service was very fast and meals well presented and yummy 😋.

Cons:

Nothing that we didn't like.

2026-08-25 via Nuitee
K
Kelly solo_traveller nz
10
Pros:

Best hotel !!!

2026-08-25 via Nuitee
A
Andy couple nz
7
2026-08-24 via Nuitee
J
Jason solo_traveller nz
10
2026-08-16 via Nuitee
V
Vanessa solo_traveller nz
6
2026-08-16 via Nuitee