Nottingham City Centre Hotel by Sunday

Hotels
•
OYO Rooms
7.7 (4643 reviews)
George Street , Nottingham , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Central location
Friendly/helpful staff (early check-in)
Good air conditioning
Good WiFi
Great breakfast
Quiet courtyard-facing rooms
Big bed
Cons:
Unclean rooms / dirty surfaces
Broken fixtures (lamps, sockets) and leaking toilet
Rooms smaller or not as pictured
Booking cancelled without notice / extra cost
Misleading branding / poor staff communication
Found dirty underwear in wardrobe

Categories

Cleanliness
4.5
Multiple guests reported unclean surfaces, thick dust and even finding dirty underwear in a wardrobe — clear and repeated cleanliness failures.
Service
9.5
Mixed reports but several guests praised friendly, helpful reception staff and early check-in; some criticisms about newer staff and communication exist but many experiences were very positive.
Location
10
Consistently praised as a brilliant, central location and quiet when facing the courtyard — a major positive across reviews.
Room Quality
5
Numerous issues: broken bedside lamps and switches, faulty sockets, leaking toilet, smelly or poorly maintained rooms and rooms smaller or different to photos — room condition is a concern.
Amenities
9.5
Air conditioning, good wifi and other modern conveniences were praised; some missing items (TV remote) and minor faults noted, but core amenities are strong.
Value for Money
5.5
Concerns over cancelled booking leading to extra cost for guests and misleading branding (not the expected chain) undermine perceived value.
Food and Beverage
10
Breakfast was described as great in reviews; no major negative F&B comments were made.
Overall Experience
7.6
Overall mixed: excellent location, strong amenities and helpful staff balanced against serious cleanliness and room maintenance issues; acceptable stay for some but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:42

Property Description

Stylish Brasserie Bar and Modern Fitness Centre
Experience luxury at Mercure Nottingham City Centre Hotel with its stylish brasserie bar and modern fitness centre, perfect for unwinding after a day of exploring the city.

Amazon Alexa Devices in All Bedrooms
Be one of the few to enjoy the convenience of Amazon Alexa in your room. From playing music to requesting hotel services, Alexa enhances your stay at Mercure Nottingham City Centre.

Historic Building with Contemporary Restaurant
Immerse yourself in history at this 4-star boutique hotel dating back to 1822, featuring a contemporary restaurant and a popular bar serving local produce.

Book now for an unforgettable stay at Mercure Nottingham City Centre Hotel, where luxury meets convenience in the heart of the vibrant Lace Market.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Full payment for the total stay will be required on arrival.

Please note that if an advance purchase reservation is booked, the card charged needs to be present on check in at the hotel. If not present at the hotel then another payment is required from another card and the original card will be refunded.

Nonresidents:
After 11pm we ask that all nonresident guests kindly vacate the premises. Noise should be kept to a minimum after 11pm to ensure that all of our guests have a pleasant stay. Please note parties and large gatherings are not permitted in the rooms at any time. Any guest deemed to be causing a disturbance will be asked to leave with no refund due.

Parking:
We have no onsite parking at Mercure Nottingham City Center, due to being a hotel over 200 years old. Lace Market public car park ( NG1 1QE ) is a 2 minute walk away. We strongly recommend parking 1st. Their rates are £17.00 per 24 hours and payable directly to them. Prices true as of January 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

7.7
Based on 4643 reviews
Cleanliness: 4.5
Service: 9.5
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 5.5
Food and Beverage: 10
Overall Experience: 7.6
K
Kathryne • couple • gb
6
It was good apart from the room
Pros:

The location

Cons:

The toilet seat came off, the shower door came off, we weren't expecting anything for free but we did say we were there as we were getting married a small gesture would have been nice but I feel they were so short staffed.

2026-10-14 • via Nuitee
S
Sparks • solo_traveller • gb
9
Pros:

I liked how comfortable the room was

Cons:

I didn't like the name of the hotel

2026-10-14 • via Nuitee
M
María • couple • es
10
2026-10-13 • via Nuitee
N
Neilo Donnelly • couple • gb
1
loved the city but the hotel spoilt the experience
Pros:

the room was tiny we couldnt both get ready at the same time , the bathroom was grubby the shower was blocked and overflowing , when this was reported to reception they couldnt of cared less.

Cons:

everything

2026-10-13 • via Nuitee
R
Robinson • solo_traveller • gb
8
2026-10-12 • via Nuitee
E
Emi • family_with_children • es
8
Molt bon hotel, qualitat preu
Pros:

Ubicació perfecta
Qualitat preu, estupend

Cons:

Hi ha com mitges plantes on no arriba l’ascensor. S’ha de tenir en compte per a persones amb mobilitat reduïda.

2026-10-12 • via Nuitee
J
Justin • solo_traveller • gb
7
Pros:

Staff were nice, room was clean.

Cons:

No coat hangers in room

2026-10-12 • via Nuitee
T
TracyElizabeth25 • solo_traveller • gb
5
Not for us
Pros:

Location was good. Shower was good

Cons:

Having changed hands the new signage was unnoticeable. It still says Mercure in the sign so we passed it several times looking for Sunday! Found Christmas trimming bits under the bed looking for my dropped earning. Had to put the shower screen back on the runner's. General decor was poor, dark and dingy. Won't return

2026-10-12 • via Nuitee
L
Liam • couple • gb
8
2026-10-12 • via Nuitee
J
Julie • solo_traveller • gb
8
If going Rock City cheap cheerfull, nearby
Pros:

Central location, near enough to Rock City to walk, value for money. Opposite Wethers for brekki

2026-10-11 • via Nuitee
O
Oliver • solo_traveller • gb
5
Run into the ground
Pros:

The central location

Cons:

Place used to be nice and quite quirky, you can forgive the wonky floors and a few cracks in the plaster due to the age of the building but my god this place has been run into the ground. Room was dirty, random screws in wall, chipped paint, scuff marks on walls, ceiling rose had no capping with exposed wires and main light didn't work, bedside lights had holes in them covered with masking tape and one of the reading lamps was being held in with parcel tape and then the major issue, blood stain wiped on the wall and door frame and all over the net curtain, which was also hanging off the track. Really was disgusting. Granted they did come and clean the blood on the wall. But wearing no ppe... Yuk! Oh and the shower ran at a trickle, and door closer was hanging off on one screw and had no cover plate. Will not be returning which is a real shame

2026-10-11 • via Nuitee
S
Samantha • couple • gb
7
Comfortable, would stay again.
Pros:

Central location, lift to all floors, left luggage; air con in room.

Cons:

Added decoration that doesn’t blend with the room ie picture frames in strange places. Wasn’t given a password for the internet.

2026-10-11 • via Nuitee
J
Joanne • solo_traveller • gb
10
Nottingham Stay
Pros:

Great location, comfy room.

Cons:

Nothing

2026-10-10 • via Nuitee
R
Ruth • extended_group • gb
7
Over night stay for a night out
Pros:

Location was spot on

Cons:

Nothing really

2026-10-10 • via Nuitee
A
Anthony • solo_traveller • gb
6
2026-10-10 • via Nuitee
M
Mulvihill • couple • gb
10
Rahul at reception was excellent and I’m now reunited with my kindle, over and above from staff. Great stay, will revisi
Pros:

Great location

Cons:

Nothing

2026-10-09 • via Nuitee
J
Jefri • solo_traveller • gb
3
Cons:

Toilet had back-flow issues and the noise from the night clubs were terrible up until 4am

2026-10-07 • via Nuitee
T
Timothy • solo_traveller • gb
7
Fine
Pros:

Location

Cons:

Mouldy bathroom

2026-10-07 • via Nuitee
J
Jonathan • solo_traveller • gb
7
Fine for the price
Pros:

Location, shower and aircon that works

Cons:

Dated

2026-10-07 • via Nuitee
R
Rich • solo_traveller • gb
10
2026-10-07 • via Nuitee