Hawthorn Extended Stay by Wyndham College Station

Hotels
Hawthorn Suites
7.8 (659 reviews)
1010 University Drive , College Station , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor service
Below standard breakfast

Categories

Cleanliness
5.7
There were consistent complaints about dirty rooms with stains and unpleasant odors.
Service
9.7
Staff were noted as friendly and responsive, although some reviews indicated delays.
Location
10
The hotel is well-located near key attractions and conveniences.
Room Quality
6.7
Rooms had issues with cleanliness and comfort; notably below expectations.
Amenities
7.7
Some amenities were lacking; breakfast and room service concerns were raised.
Value for Money
6.7
High prices for inadequate service and room quality led to disappointment.
Food and Beverage
6.7
Breakfast was described as below standard; other food options were not positively noted.
Overall Experience
9.2
Guests expressed mixed feelings due to cleanliness issues and service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:37

Property Description

Convenient Location near Texas A&M University
Located just a 5-minute drive from Texas A&M University, Hawthorn Suites College Station offers free WiFi in every room, along with a complimentary hot breakfast buffet served daily.

Comfortable Rooms with Amenities
Each room at the hotel features a microwave, refrigerator, cable TV, and sofa bed. Guests can also enjoy tea and coffee-making facilities for added convenience.

Relaxing Outdoor Pool and Fitness Centre
Unwind in the outdoor pool or make use of the variety of exercise equipment in the fitness centre. Additionally, guests can take advantage of the business centre for any work needs.

Book now to experience the convenience and comfort of Hawthorn Suites College Station during your visit to College Station!

Important information:

The entire second floor will be closed due to renovation will start on 10/28/2024 through 12/31/2024 working hours will be 9am-5pm. The renovation will affect our guest parking and room inventory.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLL

Location

Guest Reviews

7.8
Based on 659 reviews
Cleanliness: 5.7
Service: 9.7
Location: 10
Room Quality: 6.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 6.7
Overall Experience: 9.2
R
Ronald extended_group us
8
It was good
Pros:

the floor, the bed the kitchen and the sofa bed.

Cons:

Air conditioning was not easy to adjust (instruction were not clear), the bathroom had only a button to turn on light and at the same time the vent turned on, which made uncomfortable to the other people sleeping when going to the restroom at night with the noise from the vent.

2026-08-22 via Nuitee
D
Dian solo_traveller us
9
2026-08-16 via Nuitee
M
Michelle extended_group us
1
I would like a refund
Pros:

I had a terrible experience at this property as the air conditioning unit did not function properly in the room. It made loud noises all night and as a result I didn’t sleep well.

Cons:

The loud noises in the room. The telephone in the room also didn’t work.

2026-08-12 via Nuitee
E
Elizabeth couple us
9
2026-08-09 via Nuitee
J
Josie family_with_children us
7
2026-08-08 via Nuitee
P
Paldo solo_traveller us
10
2026-08-03 via Nuitee
S
Sirita family_with_children us
1
I would not recommend
Pros:

Close to nearby restaurants and grocery stores

Cons:

Staff is not friendly or helpful. Rooms are unsanitary- they spot clean. The bed sheets were dirty and the toilet was dirty.

2026-08-03 via Nuitee
J
jones family_with_children us
3
Horrible service would not recommend to anyone they need to close the property Please!
Pros:

The greeting was about all, and the stairs in the lobby, so we didn't have to wait for an elevator. The ability to pre-check in, but they still asked for my credit card, which I had prepaid. Audriana was on the night staff and was courteous and took all the complaints everyone had with no support. She apologized, but no actual manager on staff to help. She refunded my money for the washer not working in my room #229.

Cons:

To start, this was a major weekend with the State Track meet breakfast on the 1st day, no meet only in the gravy, which was not good, especially if you don't eat gravy. In the room, I requested extra towels or body wash, which was empty; that didn't happen either. I called housekeeping at about 6 pm and also stressed it on me pre-check online; nobody came to bring towels, so we had to go down to get some. No face towels were given; just 2 big towels were given. I requested my room to be cleaned since there was a sign-up saying you must request it; we had to be at the meet at 8:30; this was before the cutoff time. Which was odd, but when we got back, the room was not clean or restocked. Went to ask for clean towels; keep in mind this was a major weekend STATE TRACK MEET. That was outdoors sporting event, so our old towels were dirty. The front desk said we don't have towels anymore (I wonder why you didn't clean rooms to even get towels to wash.) I bought towels from Walmart. Then tried to wash uniforms in the laundry room; only 1 washer was working, and 1 dryer was working, but a line. I got a washer but then come to find out the left washer was out of order. She gave me my $2.00 back in coins, but then I had to go to a 24-hr. Wash Huat at about 11:15 pm. This was too much money, $509 for them not to have proper staff and accommodations. Lastly on the bedding, when you pulled the sheets back it was a stain on the sheets, very obvious, and the pull-out had no blanket; in the closet had to go get one. I want some of my money back; they won't ever have to worry about me booking a Wyndham Brand again.

2026-08-03 via Nuitee
I
Ichiko couple us
6
Pros:

Location
Room size
Free breakfast
Staff

Cons:

Room smelled like pee and some strong powder like smell trying to cover it.
One of the beds had a comforter and the other had a sofa bed like thin blanket.
Floors were dirty.
My daughter and my allergic symptoms worsened.

2026-07-25 via Nuitee
R
Ralph couple us
10
Pros:

The staff was great and rooms were clean

Cons:

Only 1 elevator can mean slow going at times

2026-07-24 via Nuitee
R
Ralph couple us
10
2026-07-24 via Nuitee
H
Herrera couple us
9
Pros:

Everything was good except for the staff

Cons:

Staff

2026-07-22 via Nuitee
P
Pickett solo_traveller us
9
Pros:

Really enjoyed the stay

2026-07-11 via Nuitee
C
Candice family_with_children us
10
2026-07-06 via Nuitee
G
Gerry couple us
3
Will not return, will Not recommend
Pros:

Quiet

Cons:

Pool was green, not swimming in Green pool that you cannot see the bottom. Breakfast was lacking anything of value.

2026-07-05 via Nuitee
H
Hernandez solo_traveller us
10
Pros:

Yes excellent

Cons:

The pool area

2026-06-10 via Nuitee
D
David family_with_children us
7
location perfect four our stay and perfect for my family.
Pros:

rooms are clean and everything we needed for our stay, plenty of room for our family

Cons:

unfortunately that day the pool was closed didn't know why as a family when we travel pool availability is a must for us so the kids can have some fun after the trip, we weren't given a reason why it was closed.

2026-06-08 via Nuitee
S
Shelley solo_traveller us
4
I was told I they would check into refunding my second night. I didn't hear back.
Pros:

location

Cons:

The room was in need of redecorating. It was very sad looking.

2026-06-04 via Nuitee
P
Paula couple us
6
2026-05-26 via Nuitee
solo_traveller us
10
2026-05-26 via Nuitee