Holiday Inn Express & Suites Santa Ana - Orange County by IHG

Hotels
•
Holiday Inn Express
8.4 (1382 reviews)
1600 East First Street , Santa Ana , us
+1 714-834-9455

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast
Cons:
Inconsistent cleanliness
Security concerns
Limited breakfast variety

Categories

Cleanliness
7.68
Multiple mentions of cleanliness and some issues, such as dirty elevators and room maintenance.
Service
9.15
Several positive comments about the staff being helpful and attentive.
Location
8.69
Good location with close proximity to attractions, noted positively in several reviews.
Room Quality
8.14
Reviews indicate spacious rooms but some complaints about cleanliness.
Amenities
8.17
Amenities mentioned, such as breakfast, but some gaps in the offerings (e.g., breakfast variety).
Value for Money
8.63
General sentiment indicates good value for the pricing and offerings.
Food and Beverage
8.18
Breakfast well-received, but some desire for more variety.
Overall Experience
8.55
General enjoyment of the stay, but concern due to security issues noted in some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Outdoor Swimming Pool, Fitness Centre, and Shared Lounge
Enjoy a relaxing stay at Holiday Inn Express & Suites Santa Ana - Orange County with our refreshing outdoor pool, state-of-the-art fitness center, and cozy shared lounge area.

Convenient Amenities
Benefit from our 24-hour front desk, free property-wide WiFi, and on-site ATM for a hassle-free experience.

Business-Friendly Services
For our business travelers, take advantage of our business center, fax machine, and photocopier.

Book your stay now at Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel, and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1382 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
Y
Yaohui • family_with_children • cn
8
2026-08-07 • via Nuitee
S
seablue • solo_traveller • us
7
2026-08-07 • via Nuitee
M
mo • couple • us
7
2026-08-07 • via Nuitee
J
Jennifer • family_with_children • us
7
The location was very convenient!
Pros:

Breakfast was OK. It needed to be refilled during peak hours. There should be sausage or bacon at all times. For the price I paid per night, there should be biscuits/gravy or eggs Benedict. You would get repeat customers.

2026-08-06 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Great deal, nice room, and wonderful breakfast

2026-08-05 • via Nuitee
C
Camila • family_with_children • us
8
Easy, clean, coat was okay.
Pros:

Very clean and easy to get to.

Cons:

No water fountain on guest floors just ice machines.

2026-08-04 • via Nuitee
A
Ana • extended_group • us
10
This was the best holiday inn I've stayed in.
Pros:

The room was clean, the shower for once had good pressure. It was the best shower of my life, most hotels shower head barely gives off water. I loved the walk in shower, there's more room.
The breakfast was good too
Dove complementary soap smelled so good. They had dove shampoo too.

Cons:

N/a

2026-08-04 • via Nuitee
F
Forbes • couple • us
6
Decent hotel (room/bathroom) but the property needs maintenance, especially the outside!
Cons:

The property reeked of stale urine in the parking lot. Also, the neighborhood was less than to be desired.

2026-08-04 • via Nuitee
A
Aron • family_with_children • us
10
Very nice
Pros:

Everything was good

Cons:

The continental breakfast you don’t have a lot of choice you have limited option

2026-07-23 • via Nuitee
B
Beijin • family_with_children • us
7
Not coming back
Pros:

Room cleaness

Cons:

They don't clean room daily

2026-07-21 • via Nuitee
T
Todd • family_with_children • us
9
An excellent night's sleep with a great breakfast.
Pros:

Quite, well constructed building, ample parking, excellent breakfast, comfortable, large room

Cons:

The shower doors don't contain the water completely. So you end up with a puddle of water. The shampoo and soap dispenser was not properly fastened.
The porcelain sink was cracked.

2026-07-19 • via Nuitee
A
Arizbey • family_with_children • us
6
not worth the price , hotel looks cheap for the price i was charged , need a deep clean
Pros:

very comfortable beds

Cons:

close to Disneyland

2026-07-17 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-07-17 • via Nuitee
J
Jonathan • family_with_children • us
7
It was a great stay and although the staff was exceptional, the outside property is what will keep me from rebooking in
Pros:

Very clean on the inside. All the staff were amazing so much so my girlfriend thought they were flirting with me but that’s how friendly they are.

Cons:

The location of it was terrible. Couldn’t walk to near by restaurants cause there’s homeless using the bathroom on themselves right in front of the property, walking around the parking lot. I had worries someone could break into my car if I parked too far from the front door. I only ever saw security one time at night and that was Sunday night and I was there for 6 nights. I also didn’t like that one of the elevators was out of commission and did not get fixed.

2026-07-14 • via Nuitee
V
Veronica • solo_traveller • us
9
2026-07-07 • via Nuitee
S
Sara • family_with_children • eg
8
2026-07-06 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Beds are comfortable. Pillows too. The staff was great. Breakfast was good.

Cons:

Parking is limited unless you park way in the back of the building.

2026-07-05 • via Nuitee
A
Ashmeed • solo_traveller • us
10
2026-07-02 • via Nuitee
K
Krystal • family_with_children • us
8
Nice rooms and breakfast! Not the best surrounding area. Double check checkout time!
Pros:

The room was nice! Great balcony but you are locked in and can’t go on it. It was clean for the most part and beds were comfortable. Best free breakfast we’ve had! Lot’s of options and coffee all day brewed on the spot!

Cons:

The area was loud at night and homeless around. Woken up at 4 am by a homeless person talking in the parking very loudly. Tile floors didn’t seem mopped. Checkout says on website at 12 and after I checked out my receipt stated it was at 11. They didn’t say anything at checkout so we will see if any charges are applied. But maybe double check with front desk if you stay.

2026-06-30 • via Nuitee
E
Enith • couple • us
10
2026-06-27 • via Nuitee