Holiday Inn Express & Suites Santa Ana - Orange County by IHG

Hotels
•
Holiday Inn Express
8.4 (1297 reviews)
1600 East First Street , Santa Ana , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good breakfast
Cons:
Inconsistent cleanliness
Security concerns
Limited breakfast variety

Categories

Cleanliness
7.68
Multiple mentions of cleanliness and some issues, such as dirty elevators and room maintenance.
Service
9.15
Several positive comments about the staff being helpful and attentive.
Location
8.69
Good location with close proximity to attractions, noted positively in several reviews.
Room Quality
8.14
Reviews indicate spacious rooms but some complaints about cleanliness.
Amenities
8.17
Amenities mentioned, such as breakfast, but some gaps in the offerings (e.g., breakfast variety).
Value for Money
8.63
General sentiment indicates good value for the pricing and offerings.
Food and Beverage
8.18
Breakfast well-received, but some desire for more variety.
Overall Experience
8.55
General enjoyment of the stay, but concern due to security issues noted in some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:38

Property Description

Outdoor Swimming Pool, Fitness Centre, and Shared Lounge
Enjoy a relaxing stay at Holiday Inn Express & Suites Santa Ana - Orange County with our refreshing outdoor pool, state-of-the-art fitness center, and cozy shared lounge area.

Convenient Amenities
Benefit from our 24-hour front desk, free property-wide WiFi, and on-site ATM for a hassle-free experience.

Business-Friendly Services
For our business travelers, take advantage of our business center, fax machine, and photocopier.

Book your stay now at Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel, and experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1297 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
J
Jessica • solo_traveller • us
8
Very clean & I felt comfortable.
Pros:

I liked how clean it was.

Cons:

That there wasent a restroom on floor 9 where we had our class and we needed to use a key (that would work sometimes) to go all the way to the first floor to use.

2026-04-18 • via Nuitee
H
Hernandez • couple • us
8
2026-04-18 • via Nuitee
K
Kelly • family_with_children • us
8
2026-04-13 • via Nuitee
倩 • solo_traveller • cn
8
总体来讲，很不错
Pros:

早餐不错，肉蛋奶都有

Cons:

在马路附近，刚来倒时差，有点吵

2026-04-11 • via Nuitee
L
Lively • family_with_children • us
1
2026-04-10 • via Nuitee
• couple • us
10
2026-04-09 • via Nuitee
J
John • family_with_children • us
3
Pros:

Seemed clean, check in was easy and fast

Cons:

Our room was very loud, kept family awake all night on and off defeating the entire purpose of staying in a hotel

2026-04-06 • via Nuitee
I
Irina • extended_group • us
9
2026-04-04 • via Nuitee
T
Thiago • solo_traveller • br
10
2026-04-04 • via Nuitee
J
Jose • couple • us
2
Pros:

Good

Cons:

Yes

2026-04-04 • via Nuitee
A
Anaiss • couple • us
3
Terrible service. Wrong room provided. People already inside. . Second room also wrong.
Pros:

Location easy to find.

Cons:

The customer service.

2026-04-02 • via Nuitee
L
Lizbeth • couple • us
3
Cons:

The Air conditioner stopped working in the middle of the night and room felt hot. The first night was ok but second night was terrible due the heat, and we were not able to sleep.

2026-03-31 • via Nuitee
G
Gary • solo_traveller • us
8
2026-03-28 • via Nuitee
M
Ma • couple • us
1
2026-03-28 • via Nuitee
B
Bogle • couple • us
9
2026-03-23 • via Nuitee
N
nermin • solo_traveller • us
10
2026-03-23 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-21 • via Nuitee
K
Karen • solo_traveller • us
10
Very good.
Pros:

Everything was great.

Cons:

No issues at all

2026-03-19 • via Nuitee
B
Brandon • couple • us
10
Good times amazi
Pros:

Great place friendly staff security is on it

Cons:

It was near perfect

2026-03-18 • via Nuitee
M
Mykyta • solo_traveller • us
2
2026-03-14 • via Nuitee