Quality Inn & Suites Mooresville-Lake Norman

Hotels
•
Quality Inn
7.2 (339 reviews)
138 Norman Station Boulevard , Mooresville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Fishing
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Clean and comfortable surroundings
Friendly staff
Cons:
Cleanliness issues like mold
Poor service experience
Limited breakfast options

Categories

Cleanliness
6.55
Negative sentiment regarding cleanliness due to reports of black mold and cigarette smell.
Service
7.55
Mixed sentiment, with some positives about staff but a significant complaint about unprofessional behavior from front desk staff.
Location
8.55
Positive sentiment with multiple mentions of a great location and convenience.
Room Quality
6.55
Complaints about darkness in rooms and outdated conditions.
Amenities
7.05
Amenities like WiFi and breakfast received some praise, but guests expressed desire for more options.
Value for Money
7.05
Some reviews indicate dissatisfaction with value, especially compared to the condition of the hotel.
Food and Beverage
7.05
Some negative comments about breakfast options and timing.
Overall Experience
7.25
Overall experience reflected a mixture of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:29

Property Description

Experience Race City USA: The Quality Inn & Suites Mooresville-Lake Norman is the perfect base for exploring NASCAR teams and attractions like J R Motorsports and NASCAR Technical Institute.

Outdoor Fun and Activities: Guests can unwind in the seasonal pool and indulge in various outdoor and sporting activities from boating to racquetball, ensuring a fun-filled stay.

Convenient Amenities: Enjoy complimentary hot breakfast, high-speed internet, and local calls. The rooms are well-equipped with modern amenities like a refrigerator and microwave, ensuring a comfortable stay.

Book now to experience the best of Mooresville-Lake Norman at Quality Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 339 reviews
Cleanliness: 6.55
Service: 7.55
Location: 8.55
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 7.05
Overall Experience: 7.25
D
DaDon • couple • us
10
Pros:

Everything was great

2026-07-06 • via Nuitee
S
Shirley • solo_traveller • us
9
2026-07-05 • via Nuitee
T
Teresa • solo_traveller • us
9
I was very happy with the accomodations! My room was very clean and comfortable. Great staff!
Pros:

Really not a breakfast person

Cons:

I had no issues

2026-06-28 • via Nuitee
C
Caroline • couple • us
6
2026-06-21 • via Nuitee
S
Shara • solo_traveller • us
6
2026-06-14 • via Nuitee
K
Kathy • solo_traveller • us
5
2026-06-08 • via Nuitee
B
bjoin • solo_traveller • us
10
2026-06-06 • via Nuitee
M
Melissa • couple • us
8
Pros:

The bed and smoking rooms.

Cons:

I didn’t like that the toilet ran all night

2026-06-02 • via Nuitee
M
Mariah J • solo_traveller • us
7
Good Luck Plunger
Pros:

Location was main reason for stay at this Quality Inn

Cons:

Upon arrival to room it seemed in decent state of cleanliness.
After use of toilet it flushed and drained slowly.
The next morning used toilet and it stopped up.
Went to the front desk to get help
The front desk clerk, said there is no maintenance onsite handed my husband a plunger and essentially said good luck.
We own a home maintenance business. When you visit a hotel the expectation is the facility is responsible for maintenance.
It would be nice to receive some consideration for this inconvenience.
My husband wanted to leave that morning but we had already checked in and it would have interrupted our short time off from work

2026-06-01 • via Nuitee
S
Strine • solo_traveller • us
9
Pros:

It was close to my daughter's house

Cons:

The view we were in the back and couldn't see anything

2026-05-24 • via Nuitee
T
Tina • couple • us
8
Pros:

The hotel room and staff were great. The room was a good size and the TV and service were good. The room was very clean and my husband really enjoyed the "good!" hot water :)

Cons:

The very loud continuous beeping of the trash collector trucks as they backed up to each and every dumpster at 7am on a Sunday morning. I do not blame the hotel for this.

2026-05-24 • via Nuitee
C
Chick • solo_traveller • us
8
2026-05-17 • via Nuitee
R
rachael • couple • us
3
Wouldn’t stay here again if you’re looking for sleep.
Pros:

Convenient

Cons:

It was so loud. People constantly running around past the rooms punching the doors and windows. Yelling. You name it, and it occurred.

Our bed linen had cigarette holes in it!

2026-05-04 • via Nuitee
T
Tyrese • couple • us
1
2026-04-29 • via Nuitee
D
Dr. Thomas • couple • us
10
2026-04-29 • via Nuitee
W
Wendi • solo_traveller • us
10
2026-04-27 • via Nuitee
B
Bet And Doug • couple • ca
7
Liked the cleanliness but could use some upgrading
Pros:

Very clean rooms and bathrooms

Cons:

A little tired, need a little remodeling

2026-04-20 • via Nuitee
A
Argenue • family_with_children • us
7
2026-04-06 • via Nuitee
R
Ron • family_with_children • us
1
Pros:

Mold in all the rooms

Cons:

Mold

2026-04-05 • via Nuitee
J
Jaren • couple • us
7
2026-03-16 • via Nuitee