Quality Inn West Columbia - Cayce

Hotels
•
Quality Inn
6.4 (404 reviews)
3020 Charleston Highway , West Columbia , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Great service
Comfortable beds
Cons:
Cleanliness issues
Poor food quality
Maintenance problems

Categories

Cleanliness
4.65
The reviews indicated multiple cleanliness issues, including dirty sheets and unclean bathrooms.
Service
8.65
Staff were described as great, contributing positively to the overall experience.
Location
7.65
The hotel was appreciated for its convenient location despite other issues.
Room Quality
5.65
Rooms had several complaints, including cleanliness and maintenance problems.
Amenities
5.65
Breakfast and overall amenities received mixed reviews.
Value for Money
6.65
Mixed feelings about the expense vs. quality received.
Food and Beverage
5.65
Breakfast was noted as not being ready on time and lacking in quality.
Overall Experience
6.65
General dissatisfaction with various aspects despite a few positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:02

Property Description

Convenient Location
Situated off Interstate 26 in Columbia, South Carolina, Quality Inn West Columbia - Cayce offers easy access to the Columbia Metropolitan Airport and nearby attractions like Riverbanks Zoo and Edventure Children’s Museum.

Comfortable Accommodations
Each classically furnished room features a work desk, coffee maker, free Wi-Fi, and cable TV. Guests can enjoy a simple décor, along with the convenience of a hairdryer in every room.

Great Amenities
Start your day right with a complimentary continental breakfast and take a refreshing dip in the outdoor pool. With a 24-hour front desk, the hotel staff is always available to assist you during your stay.

Plan your visit to Quality Inn West Columbia - Cayce for a comfortable and convenient stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 404 reviews
Cleanliness: 4.65
Service: 8.65
Location: 7.65
Room Quality: 5.65
Amenities: 5.65
Value for Money: 6.65
Food and Beverage: 5.65
Overall Experience: 6.65
J
Jeffers • solo_traveller • us
3
Pros:

People was nice the staff

Cons:

Not enough handicap wheelchair accessible parking

2026-07-09 • via Nuitee
G
gokhan1974 • solo_traveller • tr
3
Tesis eski ve bakımsızdı.
Pros:

Kahvaltı çeşitli ve iyiydi.

Cons:

Tesis eski ve bakımsızdı.

2026-07-07 • via Nuitee
S
Samoila • family_with_children • us
5
2026-07-05 • via Nuitee
K
karla • solo_traveller • us
5
Ok for a night stay, but I would sleep on top of the sheets and know the phone don’t work so pray there’s not an emergen
Pros:

Property was t that bad, I’ve had worse but I would say my bed felt itchy. I didn’t see any bugs but I was itchy in the sheets and the pillows were so flat and sinking in. I wasn’t comfortable but it was fine for one night.(itchy ass)

Cons:

My room phone didn’t work and no one seemed to care to fix it. Money should have been deducted but wasn’t. I needed a wake-up call but they said how can I do that without your phone working😂😂😂🥵🥵 which is true so I woke up later than what I wanted getting up and rushing.

2026-07-02 • via Nuitee
R
Ray • couple • us
10
Pros:

Location and it’s affordability

2026-06-22 • via Nuitee
• solo_traveller • us
10
2026-06-17 • via Nuitee
L
Lorenzo • solo_traveller • us
4
Could have stay at better facility for not that much more
Pros:

Staff was friendly

Cons:

Facilities need major updating. Bathroom door didn’t close

2026-06-17 • via Nuitee
A
Alfred • solo_traveller • us
8
Pros:

Convenient

Cons:

Pool was empty

2026-06-15 • via Nuitee
W
William • solo_traveller • gb
6
Pros:

It was easy access off and on the interstate...

2026-06-08 • via Nuitee
J
Johnson • solo_traveller • us
7
Ok
Pros:

Location was not too far from anything and right next to the interstate so going back home was a breeze.

Cons:

Mold on the roof in bathroom

2026-06-07 • via Nuitee
J
Jimmy • solo_traveller • us
3
2026-06-06 • via Nuitee
P
Peter • solo_traveller • us
1
HELPl
Pros:

friendly check in

Cons:

feeling safe, how dirty room was, pool was empty

2026-06-06 • via Nuitee
A
Alisha • solo_traveller • us
8
2026-05-28 • via Nuitee
G
Gerald • couple • us
5
A place to sleep then move on.
Pros:

shower head

Cons:

The experience was just "OK"

2026-05-27 • via Nuitee
H
harry • couple • us
10
Clean and comfortable nice staff
Pros:

Close by to where I needed

Cons:

Dead bug inside threw it out

2026-05-25 • via Nuitee
C
Catres • family_with_children • us
8
2026-05-24 • via Nuitee
W
Wood • solo_traveller • us
10
2026-05-21 • via Nuitee
V
Victoria • couple • us
7
2026-05-21 • via Nuitee
J
Jessica • extended_group • us
1
Miserable and disgusting
Pros:

Nothing

Cons:

It was disgusting!! Our bed had bed bugs and nasty stain all over sheets and when we asked for new bedding, we had to remind them 5 times and when we went down stairs to grab them ourselves because they never came the new sheets had even more nasty stains. I felt so disgusting staying here. Also I went to breakfast once and poured a cup of milk and it was chunky and expired. It doesn’t look like they ever change anything out or care and there was black mold allllll in the shower

2026-05-19 • via Nuitee
Y
Yamiily • extended_group • us
8
2026-05-18 • via Nuitee