Quality Inn West Columbia - Cayce

Hotels
•
Quality Inn
6.4 (409 reviews)
3020 Charleston Highway , West Columbia , us
+1 803-212-9382

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Great service
Comfortable beds
Cons:
Cleanliness issues
Poor food quality
Maintenance problems

Categories

Cleanliness
4.65
The reviews indicated multiple cleanliness issues, including dirty sheets and unclean bathrooms.
Service
8.65
Staff were described as great, contributing positively to the overall experience.
Location
7.65
The hotel was appreciated for its convenient location despite other issues.
Room Quality
5.65
Rooms had several complaints, including cleanliness and maintenance problems.
Amenities
5.65
Breakfast and overall amenities received mixed reviews.
Value for Money
6.65
Mixed feelings about the expense vs. quality received.
Food and Beverage
5.65
Breakfast was noted as not being ready on time and lacking in quality.
Overall Experience
6.65
General dissatisfaction with various aspects despite a few positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:02

Property Description

Convenient Location
Situated off Interstate 26 in Columbia, South Carolina, Quality Inn West Columbia - Cayce offers easy access to the Columbia Metropolitan Airport and nearby attractions like Riverbanks Zoo and Edventure Children’s Museum.

Comfortable Accommodations
Each classically furnished room features a work desk, coffee maker, free Wi-Fi, and cable TV. Guests can enjoy a simple décor, along with the convenience of a hairdryer in every room.

Great Amenities
Start your day right with a complimentary continental breakfast and take a refreshing dip in the outdoor pool. With a 24-hour front desk, the hotel staff is always available to assist you during your stay.

Plan your visit to Quality Inn West Columbia - Cayce for a comfortable and convenient stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

6.4
Based on 409 reviews
Cleanliness: 4.65
Service: 8.65
Location: 7.65
Room Quality: 5.65
Amenities: 5.65
Value for Money: 6.65
Food and Beverage: 5.65
Overall Experience: 6.65
J
Julie • couple • us
7
2026-09-09 • via Nuitee
G
Grant • couple • us
8
2026-09-04 • via Nuitee
A
Alan • family_with_children • us
8
Pleasant location and close to decent restaurants
Pros:

Easy access to I-26

Cons:

N/A

2026-08-23 • via Nuitee
M
Maria • couple • us
3
Pros:

Location, bed, pillows, size of room, mini frig

Cons:

Air conditioner loud and difficult to adjust. Poor lighting, problems with room keys twice, cigarette burns in comforter which was exchanged.

2026-08-17 • via Nuitee
D
Demetrius • couple • us
8
2026-08-12 • via Nuitee
A
Agnes • family_with_children • us
8
Easy, clean, and convenient stay
Pros:

Polite staff and rooms on ground floor near where we parked. The breakfast was fine. There is a bowling alley and several fast food restaurants nearby.

Cons:

nothing.

2026-08-09 • via Nuitee
M
Mary • solo_traveller • us
7
Pros:

Staff was pleasant. Room was clean but towels were across the bathroom and shower curtain did not keep floor dry so floor was very slippery

2026-07-23 • via Nuitee
J
Jeffers • solo_traveller • us
3
Pros:

People was nice the staff

Cons:

Not enough handicap wheelchair accessible parking

2026-07-09 • via Nuitee
G
gokhan1974 • solo_traveller • tr
3
Tesis eski ve bakımsızdı.
Pros:

Kahvaltı çeşitli ve iyiydi.

Cons:

Tesis eski ve bakımsızdı.

2026-07-07 • via Nuitee
S
Samoila • family_with_children • us
5
2026-07-05 • via Nuitee
K
karla • solo_traveller • us
5
Ok for a night stay, but I would sleep on top of the sheets and know the phone don’t work so pray there’s not an emergen
Pros:

Property was t that bad, I’ve had worse but I would say my bed felt itchy. I didn’t see any bugs but I was itchy in the sheets and the pillows were so flat and sinking in. I wasn’t comfortable but it was fine for one night.(itchy ass)

Cons:

My room phone didn’t work and no one seemed to care to fix it. Money should have been deducted but wasn’t. I needed a wake-up call but they said how can I do that without your phone working😂😂😂🥵🥵 which is true so I woke up later than what I wanted getting up and rushing.

2026-07-02 • via Nuitee
R
Ray • couple • us
10
Pros:

Location and it’s affordability

2026-06-22 • via Nuitee
L
Lorenzo • solo_traveller • us
4
Could have stay at better facility for not that much more
Pros:

Staff was friendly

Cons:

Facilities need major updating. Bathroom door didn’t close

2026-06-17 • via Nuitee
• solo_traveller • us
10
2026-06-17 • via Nuitee
A
Alfred • solo_traveller • us
8
Pros:

Convenient

Cons:

Pool was empty

2026-06-15 • via Nuitee
W
William • solo_traveller • gb
6
Pros:

It was easy access off and on the interstate...

2026-06-08 • via Nuitee
J
Johnson • solo_traveller • us
7
Ok
Pros:

Location was not too far from anything and right next to the interstate so going back home was a breeze.

Cons:

Mold on the roof in bathroom

2026-06-07 • via Nuitee
P
Peter • solo_traveller • us
1
HELPl
Pros:

friendly check in

Cons:

feeling safe, how dirty room was, pool was empty

2026-06-06 • via Nuitee
J
Jimmy • solo_traveller • us
3
2026-06-06 • via Nuitee
A
Alisha • solo_traveller • us
8
2026-05-28 • via Nuitee