Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Business center
-
Heating
-
Lift / Elevator
-
Express check-in/check-out
-
Fax/photocopying
-
Golf course
-
Facilities for disabled guests
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Wheelchair accessible
-
Outdoor pool - seasonal
-
Pool with view
-
Vending machine - drinks
-
Toilet with grab rails
-
Vending machine - snacks
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Sun umbrellas
-
Fence around pool
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location near Great Smoky Mountains National Park
Comfortable Rooms with Modern Amenities
Relaxing Outdoor Pool and Sun Terrace
Experience the beauty of Gatlinburg, Tennessee with a stay at Clarion Pointe Downtown. Enjoy the convenience of being just a 5-minute drive from the Great Smoky Mountains National Park. Unwind in our well-equipped rooms featuring free WiFi, TV, and coffee makers. Some rooms even have a cozy seating area for extra comfort. Take a refreshing dip in the seasonal outdoor pool, or soak up the sun on the terrace. With a 24-hour front desk, free parking, and attractions like Ripley’s Aquarium nearby, your stay with us will be both relaxing and memorable. Book your stay now for a delightful getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Good very good
So far I like everything
was kinda close to be able to walk to anything
room smelled musty and value of room was low compared to what I paid for it
The location
The room was warm despite temperature on air conditioning unit.
Location and great breakfast.
No hair dryer
Location only
Horrible, shower flooded no washcloths, no tissues, dirt everywhere rusted shower rod, mold in bathroom…. Too much more to mention
The staff was excellent, I don't remember her name , but she was very friendly and helpful
Hotel a little dated
Right on the strip
Toilet was messed up- kept flushing and had running water. The air condition unit would turn on and was so loud. Could hear people coming to clean with their carts early in the morning
Checking out and leaving.
The facilities are old. The shower curtain (no bathtub) was too short and water sprayed out all over the bathroom floor. The sink faucet must have been clogged up as it full on sprayed water when it was barely turned on. The wallpaper was peeling. The entry light was slightly illuminated and the room overall was very dark with the other lights on. The toilet seat was loose and barely holding on. There was no way I found to get into the main building for anything other than walking all the way down the front of the property. There was some sort of stain on the carpet and the rest of the floor (glued down planks) was wavy and either poorly installed or just poor overall. Part of the sink trim was peeled. The breakfast serving area is too small and not organized well. I guess breakfast ended at 10 versus 11 on Sunday (I must have missed that on the card they gave me). The Wi-Fi took forever to get connected and was not great. The Wi-Fi is NOT labeled "Guest" as advised when checking in, instead it is the motel (not a hotel) name and Guest was used to login after connecting along with the supplied password. Maybe a bear got into the trash container on the first floor, but more trash was there again later and took hours to clean up when "bear warnings" are everywhere and should have been cleaned up earlier.
Love the location, always clean! Office personal always friendly and accommodating!
Staff,room,breakfast,location
Everything was great
The staff is amazing, breakfast was on point! The location is fantastic. The vibe all the way around is a yes!
There is nothing good to say. There was mold everywhere, the AC did not work. The refrigerator did not work outlets. Did not work. The bathroom door would not shut. The lady at the front counter was rude as hell.
Everything the place was a shithole
Your guide to the flawless travel experience
Popular Countries
Get our app
