Best Western University Inn Santa Clara

Hotels
•
Best Western
8.4 (510 reviews)
1655 El Camino Real , Santa Clara , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Clean and comfortable rooms
Cons:
Cleanliness issues
Noisy rooms
Worn furnishings
Limited breakfast choices

Categories

Cleanliness
7.65
There were multiple mentions of cleanliness issues, including plumbing problems and a cockroach.
Service
9.15
Staff were generally described as friendly and helpful.
Location
9.15
Guests appreciated the convenient location near shopping and restaurants.
Room Quality
7.65
Rooms were spacious but some were noisy, and there were complaints about worn furnishings.
Amenities
8.15
Breakfast was generally well-received, but some issues with options and plastic utensils.
Value for Money
8.15
Good value noted, though some complaints about the motel's overall upkeep.
Food and Beverage
8.65
Breakfast praised for quality; some wished for better options.
Overall Experience
8.65
Overall a pleasant experience with notable upsides despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:23

Property Description

Convenient Location in Silicon Valley
Located in the vibrant heart of Silicon Valley, our hotel in Santa Clara offers easy access to the best dining, entertainment, and shopping options in the area.

Comfortable Rooms with Modern Amenities
Relax in our guestrooms equipped with high-speed internet, coffee machines, microwaves, and refrigerators, ensuring a comfortable stay for all our guests.

Relaxing Facilities and Nearby Attractions
Unwind by the pool, stay active in the fitness center, or make free local calls during your stay. Plus, with attractions like SAP Center Arena, Paramount's Great America theme park, and Winchester Mystery House just minutes away, there's always something exciting to explore near Best Western University Inn Santa Clara.

Book your stay now and experience the perfect blend of convenience and comfort!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 510 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
K
Ka Wai • couple • us
8
2026-02-13 • via Nuitee
D
Dr. Paul • couple • de
8
Für einen Kurzaufenthalt absolut okay
Pros:

Aufgrund der Lage zum Football Stadium (Super Bowl) perfekt, Betten bequem, es gab eine kleine Snackbox zur Begrüßung, typisch amerikanisches Frühstück inkludiert (völlig ausreichend), sauber, late Checkout kein Thema

Cons:

Etwas in die Jahre gekommen, Bad nicht einladend, Gym spärlich ausgestattet, aber immerhin freie Hanteln - die positiven Aspekte überwiegen

2026-02-09 • via Nuitee
T
Tien Duc • solo_traveller • vn
10
2026-01-30 • via Nuitee
T
Tejasvi • solo_traveller • us
9
2026-01-27 • via Nuitee
J
Joseph • solo_traveller • us
6
Pros:

Convenient location, big rooms. Staff good, gym decent

Cons:

Very old building. My room had water leaks and had to switch rooms in middle of stay. Cleanliness just ok - lots of drain flies

2026-01-24 • via Nuitee
J
Jesus • couple • us
10
2026-01-23 • via Nuitee
J
John • solo_traveller • us
7
Pros:

Breakfast was excellent amenities.Amenities are fine room with spacious and clean.

Cons:

I wish the prices were not as so expensive.

2026-01-19 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-01-19 • via Nuitee
H
Hiroyuki • solo_traveller • jp
8
2026-01-19 • via Nuitee
J
JUAN • couple • us
9
2026-01-19 • via Nuitee
X
XUERUI • solo_traveller • cn
10
2026-01-15 • via Nuitee
V
Vedamurthy • solo_traveller • at
8
2026-01-15 • via Nuitee
R
Ricardo • couple • us
1
Horrible customer service
Pros:

The location to what we needed.

Cons:

They gave us a key to a room that was already in use. We opened the door and saw all their stuff. Luckily we saw nothing else because they were not in the room. We slept with the lock on and a desk chair against the door in the new room we got. They offered no upgrade or discounts for such a huge error.

2026-01-15 • via Nuitee
E
Evangelos • solo_traveller • gr
8
Pros:

Big comfy nice and clean room, adequate facilities! Very nice scenary

Cons:

Breakfast was mediocre. With all goods packed to plastic wrap,, an no variety.

2026-01-15 • via Nuitee
Z
Zimmerman • couple • us
8
2026-01-04 • via Nuitee
R
Ramon • extended_group • us
4
2026-01-02 • via Nuitee
N
Nanette • couple • us
9
Pleasant
Cons:

I appreciate the smoke free facility, however some people don’t adhere to that policy and unfortunately I have to smell marijuana in my room.

2025-12-30 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

Very convenient location. Clean and comfortable

Cons:

Breakfast

2025-12-14 • via Nuitee
G
Gijs • solo_traveller • nl
8
Good motel close to all tech companies.
Pros:

Good motel. Breakfast is small but well prepared, everything is packed or able to take away great for a coffee to go. Furthermore the rooms are spacious and well located within Santa-Clara. Good value for money.

Cons:

Rooms are a bit noisy.

2025-12-09 • via Nuitee
M
Maria Violeta • family_with_children • us
10
Pros:

Nice King bed.
The bathroom was nice, too
Great breakfast
Nice receptionist

Cons:

A guest smoked in the parking lot. In front of my room.
Informed the guests not to smoke in the parking lot when they check in.

2025-12-08 • via Nuitee