Days Inn By Wyndham Pigeon Forge South

Hotels
Days Inn
3.8 (4960 reviews)
4010 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Cons:
Dirty rooms
Rude staff
False advertising
Missing amenities

Categories

Cleanliness
2.95
Numerous reviews indicate that rooms were dirty, with mold and insect issues.
Service
4.92
Mixed reviews; while some staff were helpful, others were rude and unprofessional.
Location
6.46
Location received positive feedback as being convenient.
Room Quality
2.4
Many complaints about rooms being subpar and not as advertised.
Amenities
3.44
Guests reported missing amenities like towels, blankets, and breakfast items.
Value for Money
3.4
Guests felt misled about the hotel services and amenities for the price paid.
Food and Beverage
2.44
Breakfast was inaccurately advertised and not satisfactory.
Overall Experience
4.42
Overall guest experience was heavily negative, with many urging others to avoid this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:42

Property Description

Convenient Location
Days Inn by Wyndham Pigeon Forge Parkway hotel is ideally situated just 2.8 miles from the popular Dollywood Theme Park, offering easy access to one of the area's top attractions.

Comfortable Accommodations
Each non-smoking room at Evergreen Smoky Mountain Lodge & Convention Center is thoughtfully equipped with amenities such as a refrigerator, coffee maker, and a seating area, ensuring a cozy stay for every guest.

Relaxation and Recreation
Guests can unwind in the hot tub, lounge by the outdoor pool, or take advantage of the hotel's sun deck for ultimate relaxation. Additionally, the proximity to Gatlinburg Golf Course and Great Smoky Mountains National Park provides ample outdoor recreation opportunities.

Ready to experience a relaxing stay near Dollywood? Book your room at Evergreen Smoky Mountain Lodge & Convention Center today!

Important information:

Please note that a maximum of 8 rooms may be booked by a guest at one time. (Contact hotel for details). Please note: We reserve the right to refuse service to anyone. We do not rent to locals or our surrounding counties within a 100-mile radius. Daily housekeeping is available by request ONLY.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Jan 25, 2026 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

3.8
Based on 4960 reviews
Cleanliness: 2.95
Service: 4.92
Location: 6.46
Room Quality: 2.4
Amenities: 3.44
Value for Money: 3.4
Food and Beverage: 2.44
Overall Experience: 4.42
K
Karen couple us
10
2026-02-13 via Nuitee
J
james couple us
3
2026-02-13 via Nuitee
A
Ashton family_with_children us
1
Pros:

Nothing

Cons:

Everything

2026-02-09 via Nuitee
J
Julie extended_group us
2
Would not stay again
Cons:

Room was dirty. Hole in the bathtub. View out the window was old mattress dumped on the side and back of the hotel. Heater didn’t work in the bedroom.

2026-01-30 via Nuitee
C
Courtney solo_traveller us
10
2026-01-28 via Nuitee
H
Heather family_with_children us
5
Pros:

N/A

Cons:

Fireplace didn’t work. The outside balcony area was trashed. The room was a suite and was extremely basic. I wouldn’t stay here longer than one night and that’s only if it’s the last place.

2026-01-26 via Nuitee
B
Bryan family_with_children us
10
Pros:

Everything

2026-01-26 via Nuitee
R
Rachel family_with_children us
1
2026-01-25 via Nuitee
I
Ibarra family_with_children us
4
Nada es lo q aparenta
Pros:

La ubicación excelente 👌🏼

Cons:

En la publicación decía q contaba con desayuno y si la había. Pero el desayuno era solo una jarra d café en el recibidor.

2026-01-23 via Nuitee
D
Donna family_with_children us
1
Disgusting
Pros:

Nothing

Cons:

Everything. Room wasn’t clean. Blood on the pillows, used alcohol wipes in the drawer. It was just totally disgusting. Had to leave the property.

2026-01-22 via Nuitee
S
Salisha family_with_children us
10
Pros:

Staff was very friendly and accommodating.

2026-01-22 via Nuitee
M
Micheal couple us
6
Pros:

Location was close to most of the attractions. Value of the room.

Cons:

The people lingering in the parking lot.

2026-01-21 via Nuitee
A
ANGELA solo_traveller us
1
I have pictures to prove how dirty the room was and no blankets on the bed the floor was filthy and had not been swept o
Pros:

The convince to down town sevierville

Cons:

It was nasty and not clean oh and the pillows also had mold on them. Pictures below

2026-01-20 via Nuitee
D
Dean couple us
1
Dirty hotel
Cons:

very dirty place and not well maintained

2026-01-20 via Nuitee
H
Hannah couple us
1
Disappointing
Pros:

Easy access to the strip

Cons:

Our room was filthy. The cleaners need a strong cleaning lesson. The mattress I slept on wasn’t fit for an animal to sleep on. Just look at the pictures. Would you sleep on that? Our floors had not been swept. The bath tub was in pieces. Dead roaches in the bathroom floor. The mini fridge had mold around the bottom. We only had one towel when we arrived to our room. When we went to the front desk to get more, they only had one clean towel for the whole facility. Online it stated that breakfast was included, but didn’t specify that granola bars and coffee is all that was offered. If I could give this location a negative star I would strictly based off cleanliness. I had to come home and shower because staying there made me feel dirty. I have stayed here before and didn’t have this issue, but I will not be staying here again. The facility has potential, but it’ll take some serious elbow grease.

2026-01-20 via Nuitee
R
Roy couple us
1
Just was not a good hotel to stay in and I won’t be back
Pros:

Nothing at all

Cons:

If they share breakfast, it might make a little bit better, but they did not,

2026-01-19 via Nuitee
M
Michael couple us
4
Pros:

It was a good location

Cons:

The toilet was broken, the lights in the bathroom didn’t work, nighttime staff is extremely rude, lots of drug activity at night

2026-01-19 via Nuitee
J
Julie solo_traveller us
1
Avoid this hell hole.
Pros:

There was nothing to like at all about this hotel except for the morning Front Desk Agent, who did smile and actually talk, unlike the Front Desk Agent at check-in, who should not be in the hospitality industry.

Cons:

In my booking, I requested to be on the top floor, but assigned to bottom floor. There were dead bugs on window sill, toilet paper rolled up and stuck in the door peephole (see pic), a small cannister on floor that had held marijuana, a party decoration hanging on the chair, sheets had not been changed, party sparkles on floor, along with grime, no washcloths or handtowels, only two bath towels, no toilet paper with plastic bag hanging on toilet paper holder (see pic), overhead bathroom fixture was twisted, exposing two places with exposed space above ceiling (see pic), with no exhaust fan, and an absolutely filthy bathtub. Went back to front desk to request a clean room and was told that the room had just been cleaned that day.
Second room had a damaged chair that looked like it was picked up on the side of a road, filthy bathtub, no toilet paper rod to hold toilet paper, shampoo & bathsoap looked like they were just thrown on the counter, woke up to two bed bug bites on my right ankle. TV remote was missing back with exposed batteries. Outside the front door on the third floor, to the left was a huge heap of trash that couldn't have happened in one day.

For what I paid, I didn't expect much. I expected the bare basics. That would have been fine. But I didn't expect the rooms to be filthy and in such disarray as they were.

2026-01-19 via Nuitee
P
patrick solo_traveller us
10
Dollywood was near by
Pros:

Price is good

2026-01-19 via Nuitee
C
Charles solo_traveller us
7
2026-01-19 via Nuitee