Quality Inn & Suites Middletown - Newport

Hotels
•
Quality Inn
7.3 (627 reviews)
936 West Main Street , Middletown , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Pool
Cons:
Dirty rooms
Poor room maintenance
Service inconsistencies
High issues for price

Categories

Cleanliness
5.38
Numerous mentions of dirty rooms, roaches, and unkempt facilities.
Service
8.35
Staff was helpful and friendly, though some negative comments about specific service experiences were noted.
Location
8.39
Positive remarks about the hotel's location to downtown Newport.
Room Quality
6.34
Room layout issues and furnishings needing replacement were mentioned.
Amenities
7.87
Some positive opinions about the pool and breakfast, but issues exist.
Value for Money
7.33
Comments on good value for purpose, but high prices with significant issues noted.
Food and Beverage
7.88
Good breakfast offerings, some service and quality inconsistencies noted.
Overall Experience
6.85
Numerous negative experiences, significant issues noted, but some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:05

Property Description

Convenient Location and Comfortable Stay
Located just 1 mile from Newport Naval Complex, the Newport Inn offers a convenient and comfortable stay only 10 minutes from central Newport.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool. Rooms are well-equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and some even feature a relaxing spa bath.

Delightful Dining Options
Start your day right with a delicious continental breakfast that includes hot items, fresh pastries, and fruits, ensuring a delightful dining experience.

Experience the best of Newport at the Newport Inn - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 627 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 6.85
P
Philippe • extended_group • gb
10
Excellent fully equipped rooms with the perfect location
Pros:

To be honest from the moment we pulled up and viewed the reception area we were not sure about our choice! Arriving from London UK it was a last minute booking with sky high rates. The corridors and chipped room door did not help.

But, what a surprise! A huge room with all the facilities you could need, including an iron and ironing board, fridge and microwave.

Super quiet, very pleasant friendly staff and breakfast. Our boys loved making waffles.

It proved to be an excellent bolt hole for three glorious days in Newport/James Town.

Would recommend!

Cons:

Reception area and window curtains. But a small gripe really.

2026-07-10 • via Nuitee
W
Wanda I • solo_traveller • pr
8
2026-07-06 • via Nuitee
A
Ashley • extended_group • us
5
2026-07-02 • via Nuitee
L
Louis • couple • um
4
We shopped for price. So you get what you pay for. The traffic on 138east was awful. Note. Next stay will be IN Newport
Pros:

King bed and price

Cons:

The draws on everything kept opening.

2026-07-02 • via Nuitee
S
Spano • solo_traveller • us
7
2026-07-01 • via Nuitee
K
Katy • solo_traveller • us
8
2026-06-28 • via Nuitee
H
Hilary • couple • us
7
2026-06-25 • via Nuitee
B
Brittany • couple • us
10
2026-06-20 • via Nuitee
M
mary • solo_traveller • us
9
Pros:

Location
Jacuzzi

Cons:

Outdated

2026-06-16 • via Nuitee
N
Nicole • family_with_children • us
8
Pros:

Breakfast was good and room was clean.

2026-06-10 • via Nuitee
D
DaveJCurtis • couple • us
9
A great bargain for a very decent place!
Pros:

The room was very comfortable. The staff was very accommodating. Check in was very efficient and fast. The spa tub was the best part about the room. I was surprised how quiet the place was on a Saturday night!

Cons:

I don't think this would be considered "what I didn't like," because the problem was rectified. We had an issue with the hot water not working in our spa tub. We called the front desk and a technician came up to our room right away. Within about 10 minutes, we had hot water for our spa tub!

2026-06-08 • via Nuitee
B
Betsy • couple • us
9
2026-06-07 • via Nuitee
S
Suzanne • family_with_children • us
10
2026-05-28 • via Nuitee
J
Josy • family_with_children • us
3
Pros:

Location, and Staff service

Cons:

Hallway carpets had a really bad smell
Breakfast has no fruit
Pool are very sloppy, didn't look clean area
From pictures we were expecting a newer and better maintenance to the building itself, gym area needs upgrade too.

2026-05-26 • via Nuitee
M
Michael • couple • us
9
2026-05-09 • via Nuitee
F
Fabien • solo_traveller • fr
10
2026-05-06 • via Nuitee
R
Reis • couple • us
10
2026-05-06 • via Nuitee
L
Laurie • couple • us
8
Met expectations
Pros:

Helpful, courteous staff, good value

Cons:

Na

2026-04-30 • via Nuitee
P
Palmer • couple • us
3
Pros:

Na

Cons:

I didn’t get my hundred dollar holder back

2026-04-29 • via Nuitee
M
Marlene • family_with_children • us
8
Guests expects a overall clean room.
Pros:

Clean bathroom.

Cons:

Bathroom and especially shower wasn’t clean.

2026-04-27 • via Nuitee