Quality Inn & Suites Middletown - Newport

Hotels
•
Quality Inn
7.3 (588 reviews)
936 West Main Street , Middletown , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Pool
Cons:
Dirty rooms
Poor room maintenance
Service inconsistencies
High issues for price

Categories

Cleanliness
5.38
Numerous mentions of dirty rooms, roaches, and unkempt facilities.
Service
8.35
Staff was helpful and friendly, though some negative comments about specific service experiences were noted.
Location
8.39
Positive remarks about the hotel's location to downtown Newport.
Room Quality
6.34
Room layout issues and furnishings needing replacement were mentioned.
Amenities
7.87
Some positive opinions about the pool and breakfast, but issues exist.
Value for Money
7.33
Comments on good value for purpose, but high prices with significant issues noted.
Food and Beverage
7.88
Good breakfast offerings, some service and quality inconsistencies noted.
Overall Experience
6.85
Numerous negative experiences, significant issues noted, but some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:05

Property Description

Convenient Location and Comfortable Stay
Located just 1 mile from Newport Naval Complex, the Newport Inn offers a convenient and comfortable stay only 10 minutes from central Newport.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool. Rooms are well-equipped with free Wi-Fi, cable TV, a microwave, refrigerator, and some even feature a relaxing spa bath.

Delightful Dining Options
Start your day right with a delicious continental breakfast that includes hot items, fresh pastries, and fruits, ensuring a delightful dining experience.

Experience the best of Newport at the Newport Inn - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 588 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 6.85
L
Leeann • family_with_children • us
6
Pros:

The desk person Deb was the most hospitable person we've ever had interaction with. They need to give that girl a raise! We were in town for a funeral and she made the day bearable for us.

Cons:

Really nothing for the price. If we needed a 5 star hotel we needed to pay for it. For the price we paid we were comfortable.

2026-02-08 • via Nuitee
K
Karen Roxanna • extended_group • do
8
Maravillosa
Pros:

Me gusto mucho el alojamiento y en general todo el personal es muy amable y servicial, lo unico que mejoraria seria el desayuno ya que estuve hospedada por 5 dias y el desayuno era dia tras dia el mismo, ya al tercer dia no volvi a probar el desayuno pero en general todo estuvo perfecto.

Cons:

Sin dudas alguna el desayuno pienso podria mejorar por mucho.

2026-01-30 • via Nuitee
K
K • family_with_children • us
10
2026-01-27 • via Nuitee
B
Brunson • solo_traveller • us
7
2026-01-27 • via Nuitee
C
Catherine • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

It was all nice, very comfortable, and the gym was good, good selection of breakfast foods too.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
J
Joanne • couple • us
5
Saturday night price was way overpriced, Sunday's was a little better, then was charged a hotel fee
Pros:

Breakfast was satisfactory
Beds were adequate, bathroom small

Cons:

could hear other people in room next to us

2026-01-19 • via Nuitee
S
Sandra • family_with_children • us
2
Pros:

Breakfast and pool

Cons:

We didn’t have hot water for 2 days. It was lukewarm at best. Too cold for my children to take a bath. We spent over $800 for 2 nights and couldn’t shower. We travel to Newport several times a year and will not recommend or stay at your property.

2026-01-19 • via Nuitee
S
Shirley • couple • us
10
Pros:

Front desk was great… a plus with breakfast

2026-01-19 • via Nuitee
C
CARMINE • couple • us
10
2026-01-19 • via Nuitee
J
Jennifer • couple • us
4
Was not worth the money!
Cons:

,cleanliness was not good pillows and bed was uncomfortable.

2026-01-19 • via Nuitee
N
Nelson • solo_traveller • us
9
Pros:

Tranquilidad '

2026-01-19 • via Nuitee
M
Meagan • couple • us
1
2026-01-15 • via Nuitee
T
Tate • family_with_children • us
9
2026-01-15 • via Nuitee
J
Jerry • couple • us
8
2026-01-13 • via Nuitee
O
Ohara • solo_traveller • ie
7
2026-01-10 • via Nuitee
M
Melissa • couple • us
9
Pros:

I like the rooms with the hot tub. It's a nice little getaway.

2026-01-05 • via Nuitee
M
Melonie • family_with_children • us
10
Pros:

We appreciated that there was a room big enough for us all to have our own space. The staff was amazing and very helpful!

Cons:

Though our room was great, the layout was a bit wonky. It would be a bit more helpful if the bathroom was more centralized.

2026-01-01 • via Nuitee
A
Andrii • couple • us
9
2026-01-01 • via Nuitee
I
Ibrahima • couple • us
9
Thank you so much
Pros:

Cleaning and good personal

Cons:

Tv needs to be replaced with a better one

2025-12-29 • via Nuitee