Quality Inn & Suites Creedmoor - Butner

Hotels
•
Quality Inn
6.3 (156 reviews)
2575 West Lyon Station Road , Creedmoor , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff (in-person)
Convenient location / low-traffic area
Some guests reported rooms initially clean
Cons:
Cleanliness issues: hair in shower, unvacuumed floors, stains, cigarette/gas odors
Front desk unresponsive by phone; billing and deposit issues
Room safety concern: door would not lock
Poor breakfast (limited/no hot items)
Unexpected pet fee / perceived bait-and-switch

Categories

Cleanliness
3.5
Multiple reviewers reported hair in the shower and on the bathroom floor, unvacuumed floors, stains on walls and noticeable cigarette/gas odors in and around rooms—cleaning was inconsistent and problematic.
Service
7
Mixed reports: one reviewer called staff very friendly in person, but several guests reported the front desk did not answer phones, delayed deposit credits, and billing issues. In-person interactions appear positive at times, but responsiveness and phone support are weak.
Location
9
Mentioned as being in a low-traffic area and convenient to a reviewer’s destination ("convenient to my daughter's"); location is a clear strength.
Room Quality
3.8
Serious room issues cited: a door that would not lock (safety concern), lingering cigarette and gas smells in non-smoking rooms, visible dirt and marks—room condition is a major detractor.
Amenities
7.5
Limited information on amenities beyond breakfast; breakfast offerings were basic and limited (bananas, cold cereal) but the property otherwise appears to offer standard budget-hotel amenities. Rating elevated to reflect basic amenities being present despite poor breakfast quality.
Value for Money
6
Perceived value lowered by unexpected fees/charges (pet fee confusion, wrong card charged), delayed deposit credits, and cleanliness/service problems; still acceptable for some due to location and occasional friendly staff.
Food and Beverage
4.5
Breakfast was repeatedly described as poor or minimal (primarily bananas and cold cereal; no hot items like eggs or meat), indicating weak F&B offerings.
Overall Experience
9.1
Overall impressions are mixed: significant negatives (cleanliness, room safety, unresponsive phone service, breakfast quality) are balanced for some guests by convenient location and friendly in-person staff. The overall score reflects that, for certain stays or short visits, positives (location, occasional helpful staff) may outweigh negatives for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Quality Inn & Suites Creedmor - Butner is ideally situated just off Interstate 85, offering easy access to Eno Park and Durham city center within a short drive.

Comfortable Rooms
Each room at our hotel is equipped with modern amenities such as a refrigerator, microwave, cable TV with HBO and ESPN, wired internet, and tea/coffee-making facilities for a relaxing stay.

On-Site Facilities
Guests can make the most of our fitness center, meeting room, launderette, and 24-hour reception, ensuring convenience and comfort throughout their stay.

Experience comfort and convenience at Quality Inn & Suites Creedmor - Butner. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that construction work is taking place nearby from 24/04/2025 to 24/04/2026 and the property may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 156 reviews
Cleanliness: 3.5
Service: 7
Location: 9
Room Quality: 3.8
Amenities: 7.5
Value for Money: 6
Food and Beverage: 4.5
Overall Experience: 9.1
B
Bryan • couple • us
10
2026-10-29 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Clean and staff was very friendly.

2026-10-15 • via Nuitee
S
Sanjukta • couple • us
5
2026-10-13 • via Nuitee
K
Keyara Watkins • solo_traveller • us
7
2026-10-07 • via Nuitee
S
Sonia • couple • us
2
Not to good
Pros:

Still waiting for my deposit to be credited to my account!

Cons:

Non smoking room smell like cigarettes. And I don't smoke .also the smell of gas inside and out side the room. The breakfast was nothing there then bananas and cold cereal.

2026-10-07 • via Nuitee
C
Cheryl • solo_traveller • us
1
2026-09-04 • via Nuitee
T
Teddi • couple • us
5
Cons:

Hair in the shower and on the bathroom floor. Something on the walls by the lamp on the desk. Floor wasn’t vacuumed properly because lashes got stuck to the bottom of my foot as soon as I got there.

2026-08-20 • via Nuitee
S
Shannon • couple • us
7
2026-08-17 • via Nuitee
D
Doris • couple • us
8
2026-07-20 • via Nuitee
B
Barry • solo_traveller • us
7
It was average
Pros:

It was in low traffic area

Cons:

The breakfast had no meat or eggs. They were also supposed to charge a different card but they charged mine. Also on booking I checked pet and the price changed once I arrived at the facility. I thought the pet fee was included. Bait and switch in my opinion.

2026-07-10 • via Nuitee
J
Jennifer • couple • us
4
I expected much better customer service and responsiveness.
Pros:

Unfortunately, my experience was not good. The biggest issue was that the front desk never answered the phone. I tried calling multiple times from my room phone as well as from my cell phone, and no one ever picked up. It was very frustrating and made it difficult to get assistance when needed.

Cons:

The door to our room would not lock, which was a serious safety concern. I tried calling the front desk multiple times from both the room phone and my cell phone to report the issue, but no one ever answered. It was very frustrating to be unable to reach anyone for assistance, especially regarding something as important as the security of our room.

2026-07-06 • via Nuitee
A
April • solo_traveller • us
9
2026-06-20 • via Nuitee
L
Laron • solo_traveller • us
6
2026-06-11 • via Nuitee
P
Page • solo_traveller • us
9
Pros:

Convient to my daughter's

2026-05-15 • via Nuitee
G
Gossett • solo_traveller • us
10
2026-05-03 • via Nuitee
P
Page • solo_traveller • us
8
Pros:

Convient.

2026-04-27 • via Nuitee
C
Cary • family_with_children • us
1
2026-04-06 • via Nuitee
J
Jefe Gotti • family_with_children • us
10
2026-04-06 • via Nuitee
J
Jones • solo_traveller • us
1
Trash don’t come here. They take money from hard working Americans
Pros:

Nothing

Cons:

Everything

2026-03-26 • via Nuitee
D
Daye • solo_traveller • us
9
Thank you
Pros:

All Good

Cons:

Nada

2026-02-22 • via Nuitee