Best Western Saluki Inn

Hotels
Best Western
8 (460 reviews)
801 North Giant City Road , Carbondale , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor quality breakfast

Categories

Cleanliness
5.75
Multiple reviews indicated issues with cleanliness, including dirtiness and unpleasant smells.
Service
9.25
Staff were generally described as nice and accommodating.
Location
9.75
Conveniently located near campus and shopping.
Room Quality
7.75
Room was described as nice but with issues like the absence of full cleaning and one reporting bedbugs.
Amenities
8.25
General amenities reported as acceptable; some areas noted for improvement.
Value for Money
8.75
Some reviews indicated good value, though mixed with cleanliness concerns.
Food and Beverage
6.75
Breakfast quality was frequently criticized.
Overall Experience
7.75
Mixed reviews overall, with significant issues impacting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:07

Property Description

Luxurious Accommodations
Discover the comfort and convenience of Best Western - Saluki Inn, located just 3 miles from Southern Illinois University. Each room includes free Wi-Fi, cable TV, a microwave, refrigerator, and coffee maker.

Fantastic Amenities
Start your day with a deluxe breakfast buffet and take a refreshing dip in the indoor pool. Stay active in the fitness center or unwind in the game room. The 24-hour front desk ensures your needs are always met.

Explore Nearby Attractions
Conveniently situated near Crab Orchard Lake and Giant City State Park, adventure awaits just a short drive away. Experience the best of Carbondale during your stay at Best Western - Saluki Inn.

Book now for an unforgettable stay at our welcoming hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MWA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 460 reviews
Cleanliness: 5.75
Service: 9.25
Location: 9.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 6.75
Overall Experience: 7.75
B
Bryan couple us
6
2026-08-16 via Nuitee
B
Bill family_with_children us
10
2026-08-13 via Nuitee
T
Tiffany family_with_children us
5
2026-08-10 via Nuitee
M
Monica couple us
7
I’d stay again with the hopes of making some changes
Cons:

The carpet smelt old the variety food was limited

2026-08-04 via Nuitee
L
Learn solo_traveller us
2
Do NOT stay here.
Pros:

Staff was great at check-in.

Cons:

It was dirty. Everywhere. The lobby, the elevator, the hallways. The pool was out of service. The ice and vending room had a bag of trash in it that had been torn open and dug through by rodents. It was there our entire stay. The bartender appeared to be on drugs. The room had ants all over the bathroom and larger dead bugs on the carpet. The ironing board was filthy and unusable. At checkout, the staff member handed me a receipt and walked away with no opportunity to share how filthy our experience was. We did not feel comfortable eating the included breakfast. Next time, we'll sleep in the car if this hotel is the only option.

2026-07-24 via Nuitee
J
junisa family_with_children us
10
We Had A Nice Stay ..Staff Was Polite And Breakfast Was Good
Pros:

Very Clean

2026-07-20 via Nuitee
R
Rhonda solo_traveller us
9
Nice
Pros:

DNA

2026-07-18 via Nuitee
S
Stephanie solo_traveller us
9
Pros:

Nice location and friendly staff

Cons:

Carpet was not vacuumed and bathroom door had been damaged/patched and didn't shut easily.

2026-07-05 via Nuitee
M
MaryAnn family_with_children us
6
It was good, except for my experience with the discount
Pros:

It was okay.

Cons:

The female desk receptionist would not accept my AAA discount. And I know their supposed to accept it. I didn't show it in time when I checked in. So, I was not allowed to get the discount. Yes, I am 80 years old and not as quick

2026-06-29 via Nuitee
L
laura family_with_children us
3
Lousy, grimy, and mid.
Pros:

It was close to my destination

Cons:

Smelly room, like dirty bathroom smell, possibly from ac unit. Incredibly humid, clothes felt damp after a few hours, needed a dehumidifier. Bugs kept getting in. No screens for widows to air out the room. Breakfast was lame.

2026-06-25 via Nuitee
M
Megan solo_traveller us
7
2026-06-21 via Nuitee
C
Camargo extended_group us
8
2026-06-15 via Nuitee
C
Connie couple us
10
2026-06-14 via Nuitee
J
Jennings solo_traveller us
1
Pros:

I’m a Wheelchair and this was the worst disability room I’ve ever been in in my life. Couldn’t even get to the phone in an emergency because the way the room is laid out. Can’t get up to the door to open the door by myself because the door automatically closes and there’s not enough room to turn around the bathroom has a rolling shower, but you can’t even get in there can’t use a wire lift because they have horrible bed frames not very disabled friendly. Do not stay here if you’re disabled

Cons:

Not disabled friendly rooms I would say that it’s a fire hazard can’t get your Wheelchair up over there and open the door. Don’t have enough room to turn around. I can’t get your Wheelchair in the bathroom. It meets the minimum ADA standards but that’s not fair. I couldn’t even get to the phone in an emergency because my Wheelchair couldn’t get close enough to the nightstand unless I was laying on the bed.

2026-06-14 via Nuitee
V
Vanessa solo_traveller us
7
I stayed there before. Unfortunately there are not a lot of options
Pros:

The breakfast had healthy options and tasted great! Atmosphere was beautiful

Cons:

Prices of the rooms were very pricey. I was very insulted when they asked me for a credit card at the front desk for “essentials’ . I don’t know what essentials are and I get a feeling that they’re only certain people that get asked to leave a credit card for these weird essentials, especially since I had already paid for the room.

2026-06-13 via Nuitee
P
Ponce couple us
8
2026-06-12 via Nuitee
G
Gary solo_traveller us
7
2026-06-08 via Nuitee
A
Amiel couple us
3
2026-05-31 via Nuitee
H
Hayes solo_traveller us
10
2026-05-26 via Nuitee
A
Akisha extended_group us
8
2026-05-18 via Nuitee