Quality Inn & Suites University Area

Hotels
•
Quality Inn
5.4 (532 reviews)
5301 Equipment Drive , Charlotte , US
+1 704-596-9390

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful, responsive staff and fast check-in/out
Convenient location near I-85 and restaurants
Free Wi‑Fi and generally adequate parking
Quiet rooms reported by several guests
Some guests found beds comfortable and rooms well maintained
Cons:
Serious cleanliness issues (urine smell, feces, stained bedding, dirty sofas)
Poor and inconsistent breakfast (cold eggs, no coffee/meat, broken waffle iron)
Room maintenance problems (broken ironing board, shower handle, TV issues)
Some guests reported feeling unsafe due to street activity
Rooms often run-down or not as pictured

Categories

Cleanliness
2
Multiple reviews report urine smell, feces in toilet, stained bedding, dirty sofas and overall filth; several guests explicitly describe the property as 'super dirty' and 'neglected.'
Service
8.5
Several guests praise staff and management as very helpful and check-in/out as fast; one guest noted staff/manager were 'GREAT' and others said customer service was great, with staff responding to issues (e.g., changing sheets).
Location
7.5
Mixed reports: multiple guests appreciate the convenient location near I-85 and nearby restaurants and found it easy to access, while a few guests reported feeling unsafe due to street activity; overall location is a relative strength.
Room Quality
3.5
Frequent complaints about dingy rooms, broken/badly maintained items (ironing board, shower handle, TV issues), stained comforters and mattresses, and rooms not matching photos.
Amenities
6
Amenities are mixed but present: free Wi‑Fi and parking cited positively and one guest described the dining area as nice; however maintenance issues reduce perceived amenity quality.
Value for Money
5
Mixed perceptions: some guests felt the stay was worth booking again (good location, comfortable bed), while many cite cleanliness and maintenance problems that reduce value — overall average value.
Food and Beverage
3
Multiple guests report poor breakfast quality and inconsistency (cold eggs, no coffee or meat some mornings, malfunctioning waffle iron, very limited items), described as 'horrible' by several reviewers.
Overall Experience
7.7
Overall mixed: standout positive experiences (very satisfied guests who would rebook and praise staff) alongside numerous serious cleanliness and maintenance complaints; net experience leans slightly positive due to strong service and location for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Proximity to Major Attractions

Quality Inn & Suites University Area in Charlotte, North Carolina, is strategically located off motorway I-85, making it an ideal choice for guests looking to explore the city's vibrant offerings. Situated near popular attractions such as Carowinds amusement park, NFL's Panthers stadium, and NBA's Bobcats Coliseum, guests can easily immerse themselves in the local entertainment scene.

Complimentary Breakfast and Relaxing Amenities

Guests can kick start their day with a delicious complimentary continental breakfast offered by the hotel. After a day of exploration, they can unwind and rejuvenate by taking a refreshing dip in the hotel's swimming pool.

Diverse Dining Options and Nearby Restaurants

For food enthusiasts, the hotel's proximity to a variety of restaurants catering to different tastes, from succulent steaks to fresh sushi, ensures that guests can indulge in a culinary adventure during their stay.

Experience the perfect blend of convenience, comfort, and entertainment at Quality Inn & Suites University Area. Book your stay now for an unforgettable Charlotte getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.4
Based on 532 reviews
Cleanliness: 2
Service: 8.5
Location: 7.5
Room Quality: 3.5
Amenities: 6
Value for Money: 5
Food and Beverage: 3
Overall Experience: 7.7
M
Mariana • couple • us
1
2026-10-29 • via Nuitee
K
Krystal • family_with_children • us
8
Pros:

The hotel was clean, quiet, and customer service was great.

2026-10-25 • via Nuitee
A
April • family_with_children • us
10
Pros:

Quiet

2026-10-23 • via Nuitee
U
Ubeda • solo_traveller • us
1
2026-10-23 • via Nuitee
D
Daniel • couple • br
1
2026-10-11 • via Nuitee
I
Isis • extended_group • us
5
Staff was good, the rooms, building need a lot of care and the location is not good.
Pros:

Nothing

Cons:

Doesn’t look like the picture, at all

2026-09-17 • via Nuitee
A
Arthur • couple • us
6
The stay was good, I like it when the hot water is hot and you don’t have to wait for it to get hot.
Pros:

Did not eat breakfast.

Cons:

Ironing board was broke, tv had a line going down one side.

2026-09-14 • via Nuitee
Y
Younce • solo_traveller • us
5
2026-09-10 • via Nuitee
J
Jesse • solo_traveller • us
3
2026-09-06 • via Nuitee
S
Sandra • extended_group • us
1
No me gustó nada tienen que votar eso muebles porque estaban muy en mal estado
Pros:

Esta muy mal el lugar los sillones muy sucios y las cobijas huelen muy mal

Cons:

Esta todo sucio y huele feo los sillones muy sucios y en mal estado las camas están muy manchadas

2026-08-06 • via Nuitee
J
Jasmine • couple • us
7
2026-08-03 • via Nuitee
D
Danevena • extended_group • us
1
2026-07-23 • via Nuitee
S
Stiven Antonio • couple • us
1
2026-07-23 • via Nuitee
N
New • solo_traveller • us
3
Pros:

The air conditioner was cold and good.

Cons:

The bed comforter was stained and the sink was stopped up and lady came bye for sink but it stopped right back up later she did change the sheets& comforter. The breakfast was not good they had no meat. Eggs were not good.

2026-07-22 • via Nuitee
S
Sharon • solo_traveller • us
4
2026-07-22 • via Nuitee
A
Augusto • solo_traveller • us
10
Pros:

Todo

Cons:

Todo

2026-07-14 • via Nuitee
K
Katherine • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-07-14 • via Nuitee
A
A Madman • solo_traveller • us
7
2026-07-13 • via Nuitee
Q
Quaishia • extended_group • us
8
2026-07-13 • via Nuitee
A
Anthony • solo_traveller • us
4
Pros:

I made it out alive. But me able to eat my chicken and have a shoŵ wasn't too bad. I just felt sorry for the woman getting yelled at.

Cons:

I surely don't like to wake to what looked like drug deals going down across the street. Ya that didn't feel all that safe for me or what was in my car.

2026-06-19 • via Nuitee