Hilton Garden Inn Niagara-on-the-Lake

Hotels
•
Hilton Garden Inn
8.7 (1058 reviews)
500 York Road , Niagara-on-the-Lake , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cleanliness
Cons:
No coffee after hours
Uncomfortable bed
No breakfast included
No extra blankets

Categories

Cleanliness
8.34
Cleanliness mentioned as good, but one review noted an uncomfortable bed.
Service
9.31
Staff were friendly and attentive across various reviews.
Location
9.35
Multiple reviews praised the location as convenient and ideal for visiting restaurants and stores.
Room Quality
8.3
Mixed sentiment; some comfort issues with beds reported, but amenities like a jacuzzi tub were appreciated.
Amenities
8.83
Positive remarks about facilities such as the gym and pool.
Value for Money
8.79
Reasonable pricing for suites and overall satisfaction noted.
Food and Beverage
7.84
Breakfast was decent but suggestions for improvement were made.
Overall Experience
8.81
Overall stay was rated as excellent despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Luxurious Amenities
Experience comfort and convenience at Hilton Garden Inn Niagara-on-the-Lake with an indoor pool, on-site dining, and complimentary Wi-Fi. Relax in rooms equipped with modern essentials like a microwave, refrigerator, and flat-screen TV.

Wellness and Business Facilities
Stay active at the gym or unwind in the hot tub during your stay. Take advantage of the 24-hour business center for work needs. With free parking, your stay is hassle-free at this hotel just minutes away from Niagara Falls.

Dining Options
Indulge in delicious meals at the Garden Grille & Bar, open daily for breakfast and dinner. Enjoy a drink at the lounge or grab snacks anytime from the 24-hour convenience store. Book now for a memorable stay in Niagara-on-the-Lake.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

There is a CAD 50 fee per pet, for stays between 1-3 nights and a CAD 125 fee per pet for stays 4+ nights. There is a weight limit of 80 lbs and the hotel only accepts dogs. Dogs will be allowed in the hotel’s Standard King and Standard 2 Queen bedrooms. Pets should not be left unattended by guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1058 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
E
Eric • family_with_children • ca
10
2026-05-23 • via Nuitee
D
Douglas • solo_traveller • gb
10
Pros:

Very welcoming 🙏 😊

2026-05-22 • via Nuitee
C
Carol Kitchen Dance Centre • couple • ca
8
2026-05-18 • via Nuitee
J
Janice • solo_traveller • ca
7
Over all good and this is the second time you have ask me to fill one of these our!
Pros:

dinner where the girl couldn't cash me out in the restaurant

Cons:

what I didn't like that is took 4 days for your charge on my credit card

2026-05-17 • via Nuitee
J
Jessica • solo_traveller • ca
10
2026-05-13 • via Nuitee
J
James Gerard • family_with_children • ca
10
Terrific, very accommodating staff
Pros:

Very comfortable beds

2026-05-01 • via Nuitee
C
Ceccaldi • couple • fr
8
Très bien pour un court séjour
Pros:

Hotel vieillissant mais avec tout le confort

Cons:

Un peu loin de tout

2026-04-21 • via Nuitee
L
LaBonte • couple • ca
7
2026-04-20 • via Nuitee
M
mermaid • extended_group • ca
10
It was just what the doctor ordered for my girlfriend and I! Great shopping and hot tub!
Pros:

Very comfortable beds, clean spacious room, good breakfast, friendly helpful staff.

2026-04-18 • via Nuitee
G
Grant • solo_traveller • ca
8
2026-04-12 • via Nuitee
A
Andrea • family_with_children • us
10
2026-04-11 • via Nuitee
I
IsmailIftikhar • couple • ca
10
2026-04-06 • via Nuitee
L
lynnbY7735ER • Couples
10
Perfect spot To stay for shopping at the Outlet mall or visiting Wineries 🍷
Pros:

Stayed here for for 1 night. Our room was very spacious
Bed was very comfortable with lovely linens. Bathroom was perfect , large and clean.
The only negative was the coffee bar area needed at least a pot light overhead.
Definitely a perfect spot to stay if you are interested in visiting the huge Outlet Mall or driving to the numerous Wineries.

2026-03-29 • via Tripadvisor
P
Paul and Shari • solo_traveller • ca
8
2026-03-29 • via Nuitee
A
Arshdeep • family_with_children • ae
7
2026-03-24 • via Nuitee
A
afshin • family_with_children • ca
8
2026-03-24 • via Nuitee
L
Leslie • couple • ca
10
Pros:

Lovejot was incredubly kind and helpful.
The staff serving breakfaat were all rinning around busy but they all provided great custimer service

Cons:

Notjing

2026-03-20 • via Nuitee
M
Miller • couple • ca
9
2026-03-14 • via Nuitee
4
446sukritis • Friends getaway
10
We went to Hilton Garden Inn Jabalpur for lunch the brunch had an amazing layout 2 live counter bunches of various food
Pros:

We went to Hilton Garden Inn Jabalpur for lunch the brunch had an amazing layout 2 live counter bunches of various food and the service was speechless by Ashish, Mahima (Team Leader) Ramesh (Associate), and Sayan (Manager) has personally attracted me with his skills the whole staff is 💯/💯

2026-03-12 • via Tripadvisor
B
Brian • couple • ca
10
Pros:

Everything

Cons:

Nothing

2026-03-10 • via Nuitee