Holiday Inn Helsinki West - Ruoholahti by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.8 (3180 reviews)
Sulhasenkuja 3 , Helsinki , fi

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Comfortable rooms
Great amenities
Cons:
Location is a bit far from city center
Shower performance noted as suboptimal

Categories

Cleanliness
8.24
One review mentioned a shower that was not optimal and a room smelling of sewer.
Service
9.21
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
8.75
Some reviews noted the location is a bit far from the city center, but public transport options are available.
Room Quality
8.7
Generally positive feedback about room comfort, though one review mentioned the room could be warmer.
Amenities
8.73
Amenities such as sauna and gym were appreciated by guests.
Value for Money
8.69
Several reviews indicate good value for the services provided.
Food and Beverage
9.24
Reviews noted the breakfast variety and quality as excellent.
Overall Experience
8.81
Overall, a positive experience as shown in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:12

Property Description

Luxurious Accommodation
Holiday Inn Helsinki West - Ruoholahti offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Guests can relax in the sauna and enjoy a variety of room options, including vegetarian, vegan, or gluten-free breakfast choices.

Convenient Facilities
With a fitness centre, on-site bar, and business area, guests have everything they need for a productive or leisurely stay. The 24-hour front desk, private parking, and free WiFi add convenience to the overall experience.

Ideal Location
Situated near popular attractions like Kamppi Shopping Centre and Helsinki Bus Station, this non-smoking property is perfect for exploring the city. Book your stay at Holiday Inn Helsinki West - Ruoholahti for a memorable Helsinki experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3180 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.81
T
Tiago • solo_traveller • pt
3
Cons:

I accidentally left a small pouch in room 212 with two glasses cases and medication inside. I sent several emails to the hotel asking about it but never received any reply. Unfortunately, I lost my glasses and my medication because of this lack of response. This situation was very disappointing, as I expected at least a reply or some assistance from the hotel.

2026-03-28 • via Nuitee
R
ratia • family_with_children • fi
8
2026-03-28 • via Nuitee
M
Maria • solo_traveller • it
9
Ottima esperienza
Pros:

Bella struttura buona colazione buona posizione

Cons:

Nulla di negativo

2026-03-27 • via Nuitee
V
Vesa • couple • fi
9
2026-03-27 • via Nuitee
J
Jan • solo_traveller • cz
10
2026-03-26 • via Nuitee
M
Markku • couple • fi
9
Hyvä hotelli lähellä Länsisatamaa
Pros:

Pysäköinti hallissa, erinomainen aamiainen, hyvä vuode ja asiallinen henkilökunta.

Cons:

Vuodevaatteissa oli huuhteluaineen tuoksua, joka hieman häiritsi.

2026-03-23 • via Nuitee
V
Virginia • couple • it
8
Hotel comunque consigliato
Pros:

Pulita , moderna , ottima colazione

Cons:

La posizione un po’ fuori centro

2026-03-22 • via Nuitee
F
Fredrik • family_with_children • fi
8
Cons:

Morgonmålet var lite basic.

2026-03-21 • via Nuitee
E
Ergo • extended_group • ee
8
2026-03-21 • via Nuitee
J
Juho • solo_traveller • fi
8
2026-03-21 • via Nuitee
R
Ralle • solo_traveller • fi
9
2026-03-16 • via Nuitee
P
Pirjo • couple • fi
7
Pros:

Ruoka oli hyvää ja sitä oli riittävästu

2026-03-15 • via Nuitee
M
Miikka • solo_traveller • fi
8
2026-03-14 • via Nuitee
R
Robertas • solo_traveller • lt
9
2026-03-11 • via Nuitee
M
Marja • solo_traveller • fi
8
Pros:

runsas aamiainen, vähän väkeä, joten väljä

Cons:

tuntui autiolta - vähän vieraita

2026-03-09 • via Nuitee
N
Niina • family_with_children • fi
7
Pros:

Perus ok hotelli, aamiainen suht kattava

Cons:

Illalla ravintolan tarjoilu todella hidasta ja tarjoilijat sekoilivat tilauksien kanssa huolella.

2026-03-08 • via Nuitee
P
Pasi • solo_traveller • fi
8
2026-03-07 • via Nuitee
J
Jarkko • family_with_children • fi
9
2026-03-06 • via Nuitee
F
francesco Domenico • couple • it
10
Freddo
Pros:

Accogliente e pulita

2026-03-04 • via Nuitee
E
Edmunds • family_with_children • lv
9
Modern business hotel, ideally situated just minutes from the Tallinn–Helsinki ferry terminal
Pros:

Delicious breakfast, cleanliness, convenient parking, easy access for all guests

2026-03-04 • via Nuitee