Residence Inn by Marriott Boston Cambridge

Hotels
Residence Inn
9.2 (174 reviews)
120 Broadway, Cambridge, Massachusetts, 02142 , Cambridge , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Express check-out
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good location
Decent breakfast
Cons:
High parking fees
Noise issues
Mixed feelings on breakfast quality

Categories

Cleanliness
9.44
The rooms were very clean and the property well-maintained, although some concerns were raised about shared noise.
Service
9.91
Staff were amazing, friendly, and accommodating with guests' requests.
Location
9.45
Great location close to Fenway and the North Side, though some found it a bit far from tourist attractions.
Room Quality
8.9
Rooms are spacious, but feedback on sofa bed quality was negative.
Amenities
8.93
Includes a Starbucks and fitness center, though parking fees were noted as a drawback.
Value for Money
8.39
Extra charges noted by guests made value perception lower, despite positive general feedback.
Food and Beverage
8.94
Decent breakfast offerings, though there were some complaints about quality.
Overall Experience
9.61
Overall positive experiences with minor drawbacks addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Impressive Amenities
Take advantage of the 24-hour fitness center and complimentary wireless internet access. Enjoy the cozy fireplace in the lobby and the convenience of a banquet hall for special events.

Delicious Dining Options
Savor a bite at the snack bar/deli and mingle at the daily complimentary reception. Enjoy your favorite drink at the bar/lounge and indulge in a complimentary full breakfast on weekdays.

Convenient Features
Benefit from complimentary wired internet, a business center, and express check-out. With 2099 square feet of event space, including conference rooms, this hotel is ideal for your next gathering.

Make yourself at home in one of the 250 well-appointed guestrooms with premium bedding and fully equipped kitchens. Book your stay at Residence Inn by Marriott Boston Cambridge for a comfortable and memorable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 174 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
A
Amy family
4
Pros:

The reception staff service is extremely poor

2025-10-07 via Nuitee
A
Anne
4
Pros:

Marriott now charges a $30 + tax destination fee that isn't included in the room charge quote.

2025-10-06 via Nuitee
M
Matthew
10
Pros:

Great stay. Easy check in, easy check out. Other than the destination fees, everything was perfect

2025-10-05 via Nuitee
B
Brian
10
Pros:

The location in Cambridge next to MIT is great as is its proximity to Logan Airport.

2025-10-05 via Nuitee
V
Vasumitha family
10
Pros:

Close to MIT and convenient with plenty of good restaurants around

2025-10-04 via Nuitee
S
Scylla friends
10
Pros:

The hotel was situated in a great location. It is close to the train station, walking distance too.
The breakfast buffet was good and plentiful. The staff was always friendly.

2025-10-02 via Nuitee
G
George family
8
Pros:

Great place but… No hot water on Monday morning. Boooo!

2025-09-29 via Nuitee
M
Mirza
10
Pros:

Great stay

2025-09-29 via Nuitee
R
Raúl
10
Pros:

Nice

2025-09-27 via Nuitee
A
AMANDA
10
Pros:

Beautiful hotel, a Starbucks was in the hotel and a free breakfast. Staff were amazing!

2025-09-25 via Nuitee
P
Piquero family
10
Pros:

Easy checkin , great staff, great breakfast

2025-09-23 via Nuitee
G
Gretchen
10
Pros:

Close to Fenway and the North Side.

2025-09-21 via Nuitee
W
Wendy
8
Pros:

Super friendly staff, spacious room

2025-09-19 via Nuitee
S
Sheldon family
8
Pros:

Everything was great about the property. Only drawback is location from all the tourist locations in Boston. It is an easy tram ride into town, but not as convenient as staying in town. Nonetheless, the property was extremely comfortable. Room and property were clean. Staff was friendly and helpful. Breakfast was a bonus.

2025-09-08 via Nuitee
V
Vincent
10
Pros:

Good

2025-09-03 via Nuitee
H
Holly family
8
Pros:

Good location, decent breakfast, the ‘extra’ charges really get you though - I’m thinking all places do this now!

2025-09-01 via Nuitee
J
Jim
10
Clean and convenient
Pros:

Clean and well appointed room within convenient walking distance to nearby sights. I was in town for a concert at Fenway and walked there and back without issue.

2025-08-31 via Nuitee
L
Larry family
10
Pros:

Front Desk receptionist was great. Friendly and courteous and knowledgeable about the area.

2025-08-30 via Nuitee
H
HARDEEP family
10
Pros:

Great location.. excellent service and breakfast is amazing.

2025-08-30 via Nuitee
M
Mary family
8
Pros:

Our stay was great. One of the best housekeepers we have ever had! Our only issue was the $30 resort fee and then not getting our dining credit we paid for with that fee.

2025-08-28 via Nuitee