Residence Inn Danbury

Hotels
Residence Inn
8.6 (188 reviews)
22 Segar Street , Danbury , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service from staff
Value for business travelers
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
8.18
Several mentions of dirty plates and dusty surfaces indicate issues with cleanliness.
Service
9.65
Positive remarks about staff friendliness, although service like room readiness was lacking.
Location
9.19
Generally acceptable location, but issues with room availability at check-in.
Room Quality
7.64
Room described as needing renovation and having maintenance issues.
Amenities
9.17
Amenities such as a kitchen area in suite and a small pool, though some drawbacks were mentioned.
Value for Money
8.63
Good value for business travelers, but noted as a bit pricey for families.
Food and Beverage
7.18
Mixed feelings about food, with specific complaints about breakfast quality.
Overall Experience
9.15
Overall experience was affected by cleanliness and service issues, but some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Convenient Location and Amenities

Next to Danbury Fair Shopping Mall and Interstate 84, Residence Inn offers rooms with a kitchen and LCD TV. Buffet breakfast, free coffee in the lobby, and a fitness center are available.

Well-Equipped Rooms

Residence Inn Danbury’s rooms feature a well-stocked kitchen including a microwave, full-size fridge, and kitchenware. Each has a marble bathroom and a separate living area with a 27-inch LCD TV including cable and HBO.

Relaxation and Nearby Attractions

Guests can relax in the Residence Inn Danbury’s pool or by the lobby’s fireplace. The hotel's proximity to Western Connecticut State University Westside Campus and Wooster Mountain State Park Scenic Reserve offers guests a range of activities.

Book your stay at Residence Inn Danbury for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 188 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.15
G
Gayle couple us
10
It was wonderful
Pros:

Everyone was so friendly

Cons:

Nothing

2026-04-27 via Nuitee
S
Sheila couple us
8
Pros:

Loved how clean it was and the location.

Cons:

I wasn’t thrilled with the first floor room. I asked for something else, and was given a room with a lot of traffic. I think some kind of punishment. I was a flight attendant for 25 years and have had too many people enter my room without going through the room door. I just wish the front staff understood this.

2026-04-17 via Nuitee
J
JOHN couple us
9
Poorly located, poorly designed facility with inadequate & dangerous parking lot, sidewalks, drivewa
Pros:

Desk and engineering staff were terrific, courteous, efficient and helpful.
Breakfast was ok.
Cocoa, snacks &
cookies were great. A thoughtful amenity.

Cons:

Room had not been checked out before our stay:
TV not plugged into cable.
Toilet plugged and there was no plunger next to it . Toilet rocked back & forth. It wasn't well secured to the floor. Telephone was not connected. As a result it didn't work.
Bedrom was hard to navigate. Cramped space, difficult to reach far side of bed.
Entrance driveway was poorly designed and dangerous to both cars & people. Parking spaces were too few and too small.

2026-03-22 via Nuitee
G
Gayle couple us
10
2026-03-20 via Nuitee
S
Stacey family_with_children us
10
Pros:

Overall cleanliness, breakfast and friendliness of the staff!

Cons:

N/A

2026-01-24 via Nuitee
L
Loreen family_with_children us
9
2026-01-20 via Nuitee
G
Glorialynn family_with_children us
6
6/10
Pros:

The breakfast was great and the staff was very try kind and friendly and willing to help.

Cons:

The plates in the cabinet were dirty, the beside tables were covered in dust and the pool was cold. It’s advertised as having a hot tub and there was not one.

2026-01-20 via Nuitee
R
Rich family_with_children us
10
we had an enjoyable stay
Pros:

mostly very good we are planning to stay again next year

Cons:

Ran short on a few items during our 2 week stay but good effort was made in substituting items

2026-01-19 via Nuitee
C
Carmen family_with_children us
8
2026-01-19 via Nuitee
S
Sheila solo_traveller us
10
Pros:

The room was very comfortable. The pool, a wonderful escape.

Cons:

I wish regular coffee was available all day downstairs.

2026-01-16 via Nuitee
P
Paola family_with_children mx
10
Pros:

El servicio es excelente

2025-12-29 via Nuitee
C
Christopher family_with_children us
10
Pros:

Excellent front staff.

2025-12-26 via Nuitee
J
johel couple us
9
2025-11-10 via Nuitee
B
Barry family
10
Pros:

Staff very nice.

Room in desperate need of renovation. It was noy the quality one would expect from a Mariott.

2025-09-22 via Nuitee
J
John M family_with_children us
8
Good value. Disappointing eggs.
Pros:

Cleanliness.

Cons:

Breakfast scrambled eggs were terrible.

2025-09-16 via Nuitee
P
Philip family
2
Pros:

Nothing

2025-09-16 via Nuitee
I
Iris
4
Can't recommend this property
Pros:

My friends and I arrived a little after 3pm and were told there were no rooms ready, that housekeeping was behind schedule and check in time was 4pm. Ok, i understand standard check in time but how can you be sold out in this small town with not much going on? It was not like I was trying to check in at noon. The front desk clerk did not go out of her way to be welcoming or offer us anything while we waited in the lobby even though I told her we had an event to go to. She half a** tried to call housekeeping to hurry them up. Finally we were able to check in at 3:50 but this was after she completely disappeared from the front desk area. We left for our event and upon returning later at night the same clerk did not hold the door open for us, though I did for her! Also this is when the roaches made their appearance in our room. My friends saw a sizable one in the bathroom and there was a small one doing laps around the kitchen sink. Another small one which I though i had drowned kept coming back and climbing the faucet handle. When we left the next morning at 7am there were two clerks at the front desk and neither one of them even looked up at me when i was standing there waiting to hand them my keys, they were more concerned with the shift change. Finally the one took my keys. To summarize, the Residence Inn Danbury needs to do better in terms of customer service and cleanliness! This is definitely not in line with what one would expect from the Marriott brand

2025-09-15 via Nuitee
K
Karin family_with_children
10
Pros:

Stayed one night in two bedroom suite. Staff were very pleasant. Room was clean and beds were comfortable. Great option when children need their own space. Also great to have kitchen area with younger children so you have a refrigerator for milk/formula and kitchen sink and microwave. There was a small pool that we did not try out since we checked in late. A little pricey for an overnight get away just to get away but would definitely stay again if I need to break up a trip to avoid a long car ride with kids.

2025-09-01 via Nuitee
J
Jennifer family
8
Pros:

Nice and comfortable. The place was decent.

2025-08-11 via Nuitee
C
Cassy family_with_children us
8
Pros:

Staff was great pool was nice and clean

Cons:

It didn’t like the breakfast no juice didn’t like the eggs and the mix fruit was spoil

2025-08-08 via Nuitee