Residence Inn Greenville-Spartanburg Airport

Hotels
•
Residence Inn
8.2 (187 reviews)
120 Milestone Way , Greenville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Responsive staff
Modern rooms
Cons:
Dirty rooms
Poor food quality

Categories

Cleanliness
7.28
Multiple reports of dirty sheets, unclean pillowcases, and bugs detracted from the overall impression of cleanliness.
Service
9.25
Staff were generally responsive and helpful, although some interactions lacked warmth.
Location
9.29
Location was well-received, providing a nice neighborhood feel.
Room Quality
8.24
Rooms were modern and spacious, though some amenities like TV and shower fixtures had issues.
Amenities
7.77
Amenities were noted to be lacking, such as no ice maker and limited breakfast offerings.
Value for Money
8.73
Standard quality for this hotel tier, though some guests felt the value was diminished due to cleanliness and food issues.
Food and Beverage
6.28
Breakfast quality was criticized, with issues from dirty items to spoiled food.
Overall Experience
8.75
Overall experience was mixed, with some guests expressing a desire to return despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Convenient Location
Situated near Greenville Spartanburg Airport and the city center, Residence Inn Greenville-Spartanburg Airport offers easy access for travelers.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, fully-equipped kitchens, and spacious seating areas.

Recreational Activities
Take advantage of the outdoor swimming pool, gym, tennis and basketball courts for a well-rounded stay experience.

Book your stay at Residence Inn Greenville now for a relaxing and enjoyable visit.

Important information:

The pet fee is nonrefundable. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 187 reviews
Cleanliness: 7.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 6.28
Overall Experience: 8.75
W
Washington • family_with_children • us
9
Pros:

everything was great. The bed was a lil uncomfortable and pillows tooo soft .

Cons:

I was on the 1st floor and the tenants above me must've been playing basketball or wrestling. the noise sounded like they were coming through the ceiling. Front desk was notified and they said they would speak with them. Well it didn't work. the noise continued to about 2am.

2026-02-08 • via Nuitee
J
Jill • couple • us
9
Pros:

The breakfast was fabulous and delicious. There was plenty of food left for latecomers that like to sleep in. Also the cookies were yummy too!

Cons:

We requested first floor for my handicapped husband. The location of the room was perfect but I had paid for a king bed room. We ended up with a queen bed. The electric did not work at our side tables so we moved the tables to fix the problem and there was so much dirt and dust there it was disgusting. Otherwise the room was spacious and clean.

2026-01-19 • via Nuitee
M
Matt • family_with_children • us
10
perfect
Pros:

I cant say anything bad. The room was spot on. The staff were amazing. I would love to come back and stay a few days again and just see what is in the area. nice neighborhood

Cons:

the elevator was down which was ok all the staff kept apologizing for no elevator

2026-01-02 • via Nuitee
A
Anthony • family_with_children • us
10
2025-12-27 • via Nuitee
K
kiyeopkim • extended_group • us
10
2025-12-21 • via Nuitee
B
Barbara • family_with_children • us
8
2025-12-04 • via Nuitee
J
Jerry • couple • us
10
2025-11-19 • via Nuitee
K
Kyle • family_with_children • us
2
2025-11-16 • via Nuitee
M
Michael • couple • us
10
2025-11-13 • via Nuitee
C
Clarence • family_with_children • us
4
Pros:

My family and I always stay here. Cleaness of the facility and the staff was responsive and helpful.

Cons:

We had a late check in and the pillar cases were dirty and sheets. Not remote to bedroom tv. Found bugs and shower kept filling the tub up while trying to shower.
Again thanks to the staff who showed concern.

2025-11-11 • via Nuitee
A
Allen • solo_traveller • us
10
2025-11-09 • via Nuitee
S
Shannon • family_with_children • us
10
Pros:

Clean, quiet. Lots of amenities.

Cons:

No ice maker or water station.

2025-11-03 • via Nuitee
K
Kelly • family_with_children • us
2
No housekeeping.
Pros:

Stayed 3 nights. House keeping didn’t come to our room the whole time.

Cons:

No housekeeping.

2025-10-27 • via Nuitee
F
F2898RFtomg • Couples
2
Horrible experience
Pros:

As an elite Marriott Rewards member, I have stayed at many Residence Inns, in fact, my wife and I prefer them.

The Residence Inn Greenville-Spartanburg Airport is the absolute worst. The check in experience was mediocre, did not receive the usual amenities but that was not important. The room was clean and the bed was comfortable as expected. However, the continuous sound of a running motor was loud enough to impact our sleep.

Breakfast on Sunday morning was scheduled to last until 9:30. We arrived in the dining area at 8:30. The scrambled eggs were gone, there were no forks available, no bacon or potatoes, the sausages were cold, so I opted for cereal, a safe choice, right? Except the milk was expired and sour.

2025-10-19 • via Tripadvisor
L
Larson • couple • us
5
Glynis at front desk and a young African American maid on the second floor, I can’t remember her name, were outstanding
Pros:

The location was good, it had a very welcoming feel as you pulled in parking lot.

Cons:

There was a rolling can of stinky garbage outside the elevator for 2days and it was filled to the brim. The host who welcomed us was better suited to work in a morgue and when we asked questions about the area it was barely acknowledged and no help at all. When we checked in the male host said I need your I.d., no please, just brusquely. Had to tell them tv in master didn’t work and the faceplate for shower knob wasn’t attached and hot and cold were reversed. Breakfast was just okay.

2025-10-19 • via Nuitee
M
Mike • partner
4
Pros:

The breakfast was very limited. The food looked like leftovers. Today it was leftovers from the rest of the week. My wife and i gad to share an English muffin. The meat was a couple of days old. We had seen it when it
was fresher. I asked for more English muffins and interupted the staff member who was on his phone. He was also also short when we asked him for butter. There were no bowlsf or ceareal or glases for juice. My wife put her oatmeal in a coffee cup. It was gluey cold and in inedible
We were there for 5 days not impressed. They put us in a handicapped room with a small double bed. I asked for a king sized bed rhat i ordered. They moved us to a room right beside the elevator. It kept us up all night. Rhe Friday of our visit was the worst. There was a group of teenaged girls running up the halls and up and down the elevators till 2am. I called the desk and no one answered. I finally went to the front desk and no one was there. I then noticed the staff member was in the office with his feet up on the wall watching a tablet with ear buds in. He didnt even look up when u addressed him. I told the say manger who didnt seem to care. We wont be returning.

2025-10-12 • via Nuitee
B
Brian
10
Pros:

Rooms were modern and spacious.
Clean and comfortable.

2025-10-02 • via Nuitee
R
Ralf • solo_traveller • de
8
Schönes Hotel mit guter Lage zur Autobahn und Flughafen. Bietet alles was man braucht.
Pros:

Hotel mit guter Lage zur Autobahn, trotzdem ruhig gelegen.
Geräumiges Zimmer mit kleiner Küchenzeile und separatem Schlafbereich.
Gute W-Lan Verbindung.

Cons:

Teppichboden im Schlafbereich ist für mich nicht ideal.
Amerikanisches Frühstück ist für Europäer sicherlich nicht wie gewohnt, aber ausreichend.

2025-10-01 • via Nuitee
F
Forrest & Gwen • family_with_children • us
10
2025-09-30 • via Nuitee
C
Carl • family_with_children • us
9
Very comfortable
Pros:

Spacious room. Very comfortable bed. Decent breakfast.

Cons:

Bossy lady working in dining area

2025-09-19 • via Nuitee