Residence Inn By Marriott Houston Westchase

Hotels
•
Residence Inn
7.8 (160 reviews)
9965 Westheimer At Elmside, Houston, Texas, 77042 , Houston , US
1-713-974-5454

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good breakfast
Cons:
Dirty areas
Issues with pests
Safety concerns

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms, ants, and roaches.
Service
9.55
Friendly and accommodating staff mentioned in several reviews.
Location
8.05
Concerns raised about safety and the surrounding area.
Room Quality
7.55
Some positive mentions of comfort but issues with A/C and cleanliness noted.
Amenities
6.55
Pool closed, unreliable hot water, and no daily housekeeping.
Value for Money
8.05
Some positive stay experiences, but significant issues mentioned.
Food and Beverage
7.05
Breakfast was consistently viewed as disappointing.
Overall Experience
8.55
Mixed but several guests enjoyed their stays despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:08

Property Description

Recreational Opportunities
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Dining Experience
Grab a bite from the grocery/convenience store serving guests of Residence Inn By Marriott Houston Westchase. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily.

Event Spaces
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

With a stay at Residence Inn By Marriott Houston Westchase in Houston (Westchase), you'll be a 1-minute drive from Westheimer Rd and 6 minutes from Memorial City Mall. Book now for a relaxing and enjoyable stay in Houston!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 160 reviews
Cleanliness: 7.05
Service: 9.55
Location: 8.05
Room Quality: 7.55
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
N
Nakia • family
10
Pros:

I would definitely stay here again and again

2025-10-12 • via Nuitee
R
Robert
2
Pros:

The hotel is a dump!

2025-10-12 • via Nuitee
B
Belinda
10
Mini apt
Pros:

I love the fact it was close to my job.

2025-10-11 • via Nuitee
L
Laurent
4
Avoid this hotel
Pros:

Hotel in very poor conditions. AC noisy, not functioning correctly. broken laundry machines. broken windows. drug smell in common areas

2025-10-11 • via Nuitee
N
Nakia
10
Pros:

The staff are very accommodating and very helpful above and beyond

2025-10-04 • via Nuitee
S
SaAliyah • family
2
Pros:

Took forever to check in. Wasn’t able to have room for full time.

2025-09-28 • via Nuitee
N
Nakia • family
10
Pros:

Very friendly and accommodating staff, great breakfast and the room is clean and comfortable! Stayed another week

2025-09-27 • via Nuitee
D
Delbert G
4
Pros:

Chinatown

2025-09-25 • via Nuitee
T
Thai
10
Pros:

Happy to stay, it was a pleasant stay

2025-09-23 • via Nuitee
M
MOHAMMAD • family_with_children
6
Pros:

The Service, Breakfast and Staff are Good but the Property of the Hotel with Old Carpets and Kinda Sticky on the Floor with the Bad Air Conditioner that makes me & My Family Coughing.

2025-09-18 • via Nuitee
S
Sharon • friends
10
Pros:

love!

2025-09-11 • via Nuitee
M
Marah
10
Pros:

The room was clean ans big, it was comfortable and well stocked. The staff was very nice and supper attentive.

2025-09-09 • via Nuitee
D
Danita
10
Happy stay
Pros:

Stay was good I recommend hotel for families traveling. Nice rooms, pool area, breakfast.

2025-09-09 • via Nuitee
A
Alma
4
Pros:

Toilet was dirty

2025-08-31 • via Nuitee
T
Thaddeus
10
Pros:

Great

2025-08-30 • via Nuitee
V
Valerie • family
2
Pros:

Please don’t waste your money on this place. No phone in the room dogs barking in the rooms. People peeing outside of of the building buildings. Really bad. Place room was trash.

2025-08-18 • via Nuitee
S
Shalenski
8
Just a couple of things.....
Pros:

My family was in town for a family reunion. The stay was fine but the breakfast experience was uncomfortable, didn't really feel welcomed by the attendant so we left and didn't return all weekend. On the last day I woke up to ants on my night stand and since it was close to the bed, they were on the pillow. I think they were sugar ants, but nonetheless.

2025-08-18 • via Nuitee
S
Skylor
10
Pros:

Yeah, I could change up y’all breakfast menu from time to time. I remember when y’all would serve bacon one day and then y’all would serve the sausage patty the next day but every time I come now it’s just sausage patties.

2025-08-17 • via Nuitee
S
Selenthea
8
Pros:

Overall it was a great stay, but at night my room was hot

2025-08-17 • via Nuitee
E
Eddie
2
Pros:

I got bids all over my body , think is bed bugs.
Contact manager and submitted some pictures, but hasn’t heard from them since.
Maybe they not taking my business serious.

2025-08-16 • via Nuitee