Residence Inn Chicago O'Hare

Hotels
•
Residence Inn
8.3 (581 reviews)
7101 Chestnut Street , Rosemont , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Spacious rooms
Cons:
Hidden fees
Breakfast variety

Categories

Cleanliness
8.05
Many reviews highlight cleanliness, with minor issues suggested by some guests.
Service
8.55
Consistently positive mentions of friendly and helpful staff.
Location
8.55
Multiple guests praised the convenient location near O'Hare and restaurants.
Room Quality
8.55
Rooms were described as spacious and comfortable by several reviewers.
Amenities
8.05
Standard amenities were noted, with some complaints about breakfast variety.
Value for Money
8.05
Some guests expressed concerns about hidden fees impacting overall value.
Food and Beverage
8.05
Breakfast options were good, but a lack of variety was mentioned.
Overall Experience
8.55
Overall guest experience is positive, with a few significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:02

Property Description

Convenient Location and Free Shuttle Service
Located next to Allstate Arena, our Residence Inn offers a complimentary shuttle to Chicago O’Hare Airport, just a short 3-mile drive away.

Spacious Rooms with Fully Equipped Kitchen
Our rooms feature flat-screen TVs, kitchen with fridge, dishwasher, and microwave, and free high-speed internet access for your convenience.

Complimentary Buffet Breakfast and Evening Social Hours
Start your day with a delicious hot buffet breakfast and unwind at our weekly evening social hours with complimentary beer and wine.

Book your stay at Residence Inn Chicago O’Hare for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 18 per day.

Location

Guest Reviews

8.3
Based on 581 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
K
Kevin • couple • us
9
Good stay close to the airport
Pros:

Very comfortable room, even for the long term stay, close to the airport, free shuttle provided

Cons:

Not much to complain about. It would be good to know in advance that you have to call the hotel to request the shuttle bus.

2026-03-28 • via Nuitee
M
marco • family_with_children • de
6
Pros:

Nix

Cons:

Einfach zum übernachten personal sehr unfreundlich

2026-03-28 • via Nuitee
A
Abey • family_with_children • gb
10
Overall Excellent stay and experience
Pros:

Room was really good and the staff was super helpful and welcoming

Cons:

Breakfast options could have been better

2026-03-23 • via Nuitee
B
Bob • couple • us
10
We had a great stay!
Pros:

Clean and comfortable room. Shuttle to the airport.

Cons:

Not the best coffee in the morning.

2026-03-20 • via Nuitee
B
Babette • couple • us
8
My stay was good I will book again but in the summer time for the pool.
Pros:

Breakfast was great and I love that the shopping center was around the corner.

2026-03-16 • via Nuitee
D
Dish0305 • family_with_children • us
9
Pros:

We were there to see trans siberian orchestra and were able to walk to the venue . It was a very nice weekend and we will stay again.

Cons:

The rooms were confusing, and we actually ended up at the wrong building. We figured it out, and it was ok.

2026-03-15 • via Nuitee
M
Matteo • extended_group • it
6
Enough to sleep and going to work
Pros:

- Decent comfort
- Big room
- Decent wifi access and speed

Cons:

- Food smell in the room
- No beers avaliable in the bar
- Not really clean place
- Low light in the room

2026-03-09 • via Nuitee
E
elizabethaC4433QR • Solo travel
2
Reservations are now bots
Pros:

Tried to make a reservation on the phone and got an AI bot that lied about being a bot and didn’t understand anything I said.

2026-01-27 • via Tripadvisor
O
Octavio • family_with_children • us
8
2026-01-20 • via Nuitee
J
jude • family_with_children • us
10
Superb n comfort for our family, definitely recommend this hotel
Pros:

The staff were very helpful and the 2 rooms were ideal for our family of 8.

2026-01-20 • via Nuitee
N
Nova • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tierrany • family_with_children • us
6
Overall it was a pleasant stay.
Pros:

I liked that it was central to stores and restaurants.

Cons:

The room was hot we kept adjusting the thermostat for a cooler temperature, but we still did feel any relief. Also, there was moisture on the carpet and we weren’t sure where it came from. Lastly, we saw a few ants on the floor.

2026-01-19 • via Nuitee
A
ANGEL • family_with_children • us
9
Pros:

Todo

2026-01-19 • via Nuitee
T
Tyler • family_with_children • us
7
2026-01-19 • via Nuitee
H
Hunter • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Josue • couple • us
8
2026-01-19 • via Nuitee
D
Dana • family_with_children • us
6
It was fine.
Pros:

If all things are working, it's a good property.

Cons:

Room starting to wear down. Drain in shower did not work and tub filled with water. A used washrag was found in the sofa bed when pulled out. Had to go ask for sheets as they were not stocked for the sofa bed. Were initially given a key to an occupied room and disturbed another guest.

2026-01-19 • via Nuitee
S
Scott • solo_traveller • us
6
Great location
Pros:

Location and ease of check-in

Cons:

The property looks tired and needs a remodel. Everything from carpet to furniture to grout in bathroom was tired and stained. It was clean but needed updating.

2026-01-18 • via Nuitee
O
Octavio • family_with_children • us
10
2026-01-18 • via Nuitee
D
Danielle • solo_traveller • us
10
2026-01-18 • via Nuitee