Residence Inn West Palm Beach

Hotels
Residence Inn
8.3 (367 reviews)
2461 Metrocentre Boulevard East , West Palm Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Good breakfast
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Wi-Fi problems
Inaccessible room booking

Categories

Cleanliness
6.13
Some reviews indicate issues with cleanliness and outdated conditions.
Service
9.1
Exceptional service noted, especially from the breakfast attendant who was attentive and respectful.
Location
8.64
Good location with restaurants within walking distance, easily accessible off I-95.
Room Quality
8.09
Rooms were spacious, comfortable, and modern, though some issues were mentioned.
Amenities
8.12
Amenities like breakfast were appreciated, though Wi-Fi issues were highlighted.
Value for Money
8.58
Generally felt to be a good value given the location and amenities offered.
Food and Beverage
9.13
Breakfast service was praised for quality and variety.
Overall Experience
8.6
Overall positive experience with notable service, though cleanliness was a concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:35

Property Description

Luxurious All-Suite Hotel Near Palm Beach

Full Kitchen and Free Wi-Fi in Every Suite

Indulge in the convenience of having a full kitchen and complimentary Wi-Fi in each suite at the Residence Inn West Palm Beach. Enjoy the freedom to cook your meals and stay connected during your stay.

Heated Outdoor Pool and 24-Hour Gym

Unwind by taking a refreshing dip in the heated outdoor pool or keep up with your fitness routine at the 24-hour gym. Whether you prefer relaxation or exercise, the hotel offers amenities to cater to your needs.

Complimentary Breakfast Buffet and Evening Reception

Start your day right with a hot breakfast buffet and wind down in the evenings with complimentary drinks and snacks at the evening reception. With added perks like a 24-hour convenience store, your stay at the Residence Inn is designed for comfort and convenience.

Book your stay at the Residence Inn West Palm Beach for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 12 per day.

Location

Guest Reviews

8.3
Based on 367 reviews
Cleanliness: 6.13
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.6
E
Eli family_with_children il
7
2026-02-10 via Nuitee
F
F780RXrussellr Family
10
Good times and great rest
Pros:

Good location, Walmart, gas station, and Interstate all close by.

Rooms were clean and had bowl, plates, cups, and utensils.

Atmosphere was great with stylish furniture and good lighting.

Service was great, front desk was able to help us with anything we needed.

No noise complaints, walls had good insulation so we didn't hear our neighbors and they didn't hear us.

Amenities were good, breakfast in the lobby, pool and outside fire pit.

Good value for the quality of the room

2026-02-06 via Tripadvisor
A
adambO790MJ Business
10
Friendly staff
Pros:

Very friendly staff. Had to get up super early for a flight and the gentleman working the counter - Adam - was very helpful checking me out and making sure the kitchen had some items for me to take, despite breakfast not being officially ready for another hour.

2026-01-30 via Tripadvisor
S
Serhii family_with_children us
10
Pros:

Personal are friendly and professiona

2026-01-30 via Nuitee
M
Mark solo_traveller us
9
2026-01-26 via Nuitee
V
vincenzost88 Business La Spezia, Province of La Spezia, Liguria
10
Very good experience
Pros:

Rooms cleaned and comfortable
Breakfast is very good and have quite lot of choices
Staff very pleasant, kind and accountable for any request.
Quite close to couple of chain restaurants and to a Walmart, you can go by walk
Laundy self service is quite cheap and quick.
The fitness room is ok, but I won’t recommend it for too much intense training, however tapis have an integrate fan system. No barbells but dumbbells that can arrive to a big weight

2026-01-24 via Tripadvisor
K
Kelley extended_group us
10
2026-01-24 via Nuitee
A
Ana couple es
8
Pros:

Si calidad precio perfecta

2026-01-20 via Nuitee
P
Priyanka family_with_children us
9
2026-01-19 via Nuitee
E
Emmanuel extended_group us
10
Pros:

It was a good vibe and comfortable stay I liked the staff that was working Angela. She know how to do. What a person if they could deal with a person that comes in and purchase a room.

2026-01-19 via Nuitee
A
Anthony couple us
10
2026-01-19 via Nuitee
J
Jack solo_traveller us
6
2026-01-19 via Nuitee
P
Placido Aguirre couple us
10
2026-01-19 via Nuitee
L
Linda family_with_children us
8
Pros:

Everything

Cons:

The parking lot was entirely too small

2026-01-14 via Nuitee
7
784teamj Business
10
Great place !
Pros:

Great food and comfortable bed, Sandra the breakfast cook is super hospitaible and very helpful!!
Glad to stay here. Would reccomend.

2026-01-10 via Tripadvisor
D
diego family_with_children ar
7
lindo hotel en la zona
Pros:

buena ubicacion, excelente desayuno, habitacion amplia y agradable
atencion del personal y limpieza muy buenos estandares

Cons:

cambiaria el sofa cama por otra cama queen o king ya que espacio en la habitacion hay de sobra

2026-01-08 via Nuitee
F
Fanel couple us
8
besides paying for parking everywhere was cool
Pros:

you gys make me paid for parking space, which I wasn't exactly that turn me off on my next trip.

Cons:

paying for parking

2026-01-08 via Nuitee
B
Bonnie family_with_children us
6
It meant our needs and location was good.
Pros:

The breakfast was good. Fitness center was nice. Size and space of room was good. Front desk staff was great!

Cons:

Room needed some updating. Our microwave did not work.

2026-01-07 via Nuitee
E
Evandro Regis family_with_children br
9
Perfeita para o fim proposto.
Pros:

Limpeza, café da manhã e atendimentos dos funcionários

Cons:

Gostei de tudo.

2026-01-06 via Nuitee
S
Sabrina family_with_children de
7
2026-01-06 via Nuitee