Residence Inn by Marriott Pensacola Downtown

Hotels
Residence Inn
8.8 (124 reviews)
601 E. Chase Street , Pensacola , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Nice staff
Great location
Cons:
Breakfast options
Power outages

Categories

Cleanliness
8.54
Standard quality for this hotel tier.
Service
9.21
The staff was nice and accommodating.
Location
9.25
La ubicación y la comodidad contributed positively.
Room Quality
8.7
Everything it was all nice from the room.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
8.24
The breakfast had issues with gluten free options.
Overall Experience
9.01
Overall a wonderful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:02

Property Description

Luxurious Suites with Full Kitchens
Experience comfort and convenience in our all-suite hotel just steps away from Pensacola Bay. Each suite features a 32-inch flat-screen TV, free Wi-Fi, and a full kitchen for a home-away-from-home feel.

Fitness Center and Outdoor Pool
Stay active during your stay with our 24-hour fitness center and sports court. Relax by the outdoor swimming pool on the sundeck, soaking up the Florida sun in style.

Complimentary Amenities
Indulge in our free hot buffet breakfast, evening beer and wine, and 24-hour lobby coffee. Our hotel also offers practical amenities like a microwave, stovetop, and fridge in each suite, ensuring a comfortable stay.

Book now for a memorable stay at Residence Inn Pensacola Downtown, perfectly situated near top attractions like Big Lagoon State Recreation Area and Marcus Pointe Golf Course.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.54
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.01
J
Jeanne couple us
8
It was clean but watch your property! Glad I took my makeup bag out! That would’ve been over a $1000 to replace.
Pros:

It was a great location. Full size refrigerator in the kitchenette

Cons:

We had decided to stay extra days and it wasn’t checkout time and they came in the room threw away my west indes crab salad, all my toiletries waters etc. my keys were lost in this confusion and I had to hire a locksmith to make me a new key. That was $500 ☹️

2026-01-25 via Nuitee
J
Joseph family_with_children us
10
2025-12-27 via Nuitee
V
Valeria couple ar
10
Muy Recomendable
Pros:

La ubicación y la comodidad

Cons:

El desayuno no tenía bueno el gluten free

2025-12-11 via Nuitee
A
Andrew family_with_children us
8
Would stay again!
Pros:

The staff was nice and the breakfast was bussin'. We even got a free upgrade from a 1-bedroom to a 2-bedroom suite for free(NICCEE!!!)

Cons:

Everything was as it should be with the exception of the power going out a few times on our first night other than that everything was perfect.

2025-11-23 via Nuitee
Þorvaldur family_with_children is
7
2025-11-06 via Nuitee
S
Sandra couple us
9
2025-10-19 via Nuitee
T
Theresa
10
Pros:

The room was clean. Service was great. Would definitely stay here again

2025-10-06 via Nuitee
T
Tamia couple us
10
It was a wonderful stay
Pros:

Everything it was all nice from the room to the staff it was all great

Cons:

N/a

2025-07-25 via Nuitee
T
Tiffany family_with_children us
8
2025-07-10 via Nuitee
E
Edward family_with_children us
10
2025-07-07 via Nuitee
J
Jill review category business travellers us
9
Superb
2025-04-18 via Nuitee
T
Tim
6
Clean room,good location.
Pros:

It was good we just didn’t know we had to pay $112 charge for a pet. Said nothing about that When I reserved the room.

2025-04-13 via Nuitee
B
Barbara
10
Pros:

I enjoyed staying there because it has a good location.

2025-04-10 via Nuitee
S
Susan
6
Good location
Pros:

We were in pensacola for one night only and this hotel was near to the event we were attending. The room was ok, a little dated. The bed was not really very comfortable and the lighting was dim throughout the room. For a 1 night stay it was fine.

2025-04-06 via Nuitee
9
979kenb Couples us
10
Another Great Stay at the REsidence Inn - Pensacola Downtown
Pros:

Hi.

We stayed at this property in February, 2025 for 1 night.
Because I am a Lifetime Titanium with Marriott, we were upgraded to a two-bedroom suite.
This was our second stay at this property.

Comments:
The rooms were very clean.
The entire property was in very good condition and clean.
The lady at check in was very polite and helpful.
The man that cooked and put out the food for breakfast did a very good job. It was obvious he cared.
We spoke to the manager at checkout, who was also very polite and friendly.
The location for access to the beach areas is excellent.
I would stay here again, and recommend to any who need a hotel in Pensacola.

Much thanks to the staff at the Residence Inn - Pensacola Downtown, for such a fine facility and excellent customer service.

God Bless!

2025-04-03 via Tripadvisor
M
Michelle
10
Pros:

10 minute walk from this hotel to the Pensacloa Arena. The perfect location if you're in town for an event.

2025-03-10 via Nuitee
T
Thomas
10
Pros:

Super-friendly staff! Large, comfortable and very clean room!

2025-01-18 via Nuitee
J
Jennifer group au
10
Great friendly hotel in good location
Pros:

Excellent room, friendly staff, good location, convenient parking, included breakfast

Cons:

-

2025-01-04 via Nuitee
A
Alberto family
10
Pros:

booked for 1 night. Great room with full kitchen and full equipped. Plenty of space. When AC start a very very, very, very loud noise and the air handled inside the bedroom...You can feel like some car is crashing against the wall...lol, but overall, excellent.

2025-01-04 via Nuitee
M
Matt
10
Pros:

staff was amazing

2025-01-03 via Nuitee