Residence Inn by Marriott New Orleans Metairie

Hotels
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Residence Inn
8.1 (195 reviews)
Three Galleria Boulevard , Metairie , us

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Quiet and comfortable
Great breakfast
Helpful front desk
Relaxing atmosphere
Cons:
Staff entered room unannounced
Stained linens reported
Uncomfortable/poor air conditioner at night

Categories

Cleanliness
8.2
Mixed signals: several guests called the room very clean and relaxing, but one report noted stained linens.
Service
7.6
Mixed service: front desk staff described as very helpful, but two staff members entered a room unannounced which was seen as unprofessional.
Location
8.1
Standard quality for this hotel tier.
Room Quality
7.2
Generally quiet and comfortable, but at least one guest experienced uncomfortable air temperature and was dissatisfied with the air conditioner.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
9
Multiple mentions of great/wonderful breakfast; several guests highlighted breakfast positively.
Overall Experience
8.5
Generally positive overall: guests report being satisfied, peaceful stays and repeat intent, tempered by isolated issues (linen stains, AC, staff entering room).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:31

Property Description

Luxurious Suites with Full Kitchen Facilities

Indulge in the comfort of fully equipped suites with modern kitchen facilities, granite countertops, and stainless steel appliances. Relax in the spacious seating area while enjoying your favorite shows on the flat-screen cable TV with movie channels.

Convenient Amenities and Services

Start your day right with a delicious American breakfast served on-site. Explore nearby dining options or take advantage of the hotel's grocery shopping service for a cozy night in. Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary Wi-Fi throughout the property.

Prime Location with Easy Access to Attractions

Located just a short drive from popular attractions like Audubon Zoo, Zephyrs Stadium, and the Louisiana Superdome, our hotel offers convenience and comfort. With free on-site parking and proximity to the airport, your stay at Residence Inn New Orleans Metairie is bound to be memorable.

Book your stay now and experience the perfect blend of luxury and convenience at Residence Inn New Orleans Metairie.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The hotel is undergoing renovation from June through end of October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

8.1
Based on 195 reviews
Cleanliness: 8.2
Service: 7.6
Location: 8.1
Room Quality: 7.2
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 9
Overall Experience: 8.5
D
Denissa • couple • us
10
2026-07-09 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-07-06 • via Nuitee
C
carla • family_with_children • us
5
Pros:

Room was very clean and relaxing

Cons:

2 staff members entered my room unannounced as I was laying down. Both were unaware that the room was occupied. I thought that was very unprofessional.

2026-06-29 • via Nuitee
M
Monique • family_with_children • us
10
2026-06-20 • via Nuitee
W
Whitney • couple • us
6
Peaceful
Pros:

Nice

Cons:

Linens had many stains

2026-06-15 • via Nuitee
L
Lisa • couple • us
8
satisfied with the facility
Pros:

everything was good however the air temperature during the night was uncomfortable.

Cons:

I was dissatisfied with the quality of the air conditioner.

2026-05-14 • via Nuitee
M
Marlin • couple • us
10
Very nice property!
Pros:

Breakfast was great!
Front desk staff was very helpful!

2026-04-06 • via Nuitee
E
Erica • couple • us
10
Pros:

The breakfast was wonderful! This will be my spot when I visit the city

2026-04-01 • via Nuitee
M
Moncherie • couple • us
10
Wasn’t my first time staying and won’t be my last time
Pros:

Very clean, quiet and comfortable

Cons:

No complaints

2026-02-26 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-25 • via Nuitee
C
Creel • couple • us
8
2026-01-20 • via Nuitee
E
Eleish • couple • us
5
2026-01-20 • via Nuitee
G
Goss • couple • us
7
2026-01-19 • via Nuitee
C
Constance • couple • us
9
2026-01-17 • via Nuitee
R
Rebecca • family_with_children • us
8
Breakfast was delicious. Desk attendants atnight and in the morning was fabulous! Only downside- the little stove top bu
Pros:

Good location.

2026-01-15 • via Nuitee
T
Taylor • solo_traveller • us
10
2026-01-01 • via Nuitee
M
Michael • couple • us
8
2025-12-28 • via Nuitee
D
Danielle • family_with_children • us
10
2025-11-09 • via Nuitee
H
Hyung • solo_traveller • us
9
Excellent stay, comfortable and within easy reach of city's attractions!
Pros:

Rooms were clean and comfortable. They were also generous in size. The free and ample parking was great. Proximity to anything I'd want to see in NOLA was also excellent.

Cons:

The only thing I didn't like so much was the quality of the breakfast. Specifically I wish there where more fresh fruit options available and the biscuits and gravy one morning wasn't the best.

2025-10-23 • via Nuitee
D
David
10
Pros:

Hotel is under renovation but they didn’t begin too early, noise wasn’t bad. Great little hotel in a nice neighborhood. Clean pool and outdoor amenities to enjoy. All areas maintained well, maintenance guys always around keeping grounds spotless. Front desk was welcoming and available to answer questions. Rooms are very clean with nice towels and toiletries, clean sheets on comfortable beds. Great stay

2025-09-23 • via Nuitee