Residence Inn Detroit / Auburn Hills

Hotels
•
Residence Inn
8.1 (207 reviews)
3333 Centerpoint Parkway , Pontiac , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Helpful staff
Reasonable price
Spacious rooms
Cons:
Cleanliness issues
Noisy heater/A/C
Pool not open
Unhelpful internet assistance

Categories

Cleanliness
7.49
Several reviews mention dirtiness or issues with cleanliness despite some rooms being clean.
Service
8.46
General sentiment indicates staff are helpful, but there are mentions of unhelpfulness with internet issues.
Location
8
The location is generally appreciated for convenience, though some reviews hint at less favorable aspects.
Room Quality
7.95
Most rooms are described as clean, spacious, and well-appointed, but some reviewers noted issues.
Amenities
7.48
Amenities like the pool received negative comments, but other features were appreciated.
Value for Money
8.44
The price is considered reasonable given the quality of the stay.
Food and Beverage
8.49
Breakfast received positive comments, with various mentions of quality food.
Overall Experience
8.46
Despite some issues, many guests enjoyed their overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:46

Property Description

Modern Comfort and Convenience

Spacious Suites with Full Kitchens

Complimentary Hot Breakfast and Indoor Pool

Book now to experience the perfect blend of comfort and convenience at Residence Inn Detroit / Auburn Hills.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised there is a nonrefundable deposit for guests traveling with pets. Please contact the hotel for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 207 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
M
Michael • couple • us
6
2026-01-15 • via Nuitee
M
michelleo796 • Family • Troy, Michigan
8
Always Comfortable and welcoming!
Pros:

This is our favorite place to stay when we visit family in the metro Detroit area. Very comfortable accommodations in the dead of winter. The staff here are top-notch. We travel- a lot. The people who work here are friendly, welcoming, thoughtful, and hard-working. If you have a need or a problem, they are on it immediately.The building is a little bit older, but it feels like home. We come here every December and the staff is consistently excellent.
The location is perfect for quick freeway access for travel all around the metro area. Grocery stores and restaurants are near by as well.

2026-01-02 • via Tripadvisor
S
Sierra • family_with_children • us
4
Disappointing
Pros:

The breakfast

Cons:

A couple things didn’t work in the room and the in room furnace was extremely loud and noisy. I was told told they had cribs, they don’t. It’s a pack and play.

2025-12-16 • via Nuitee
Z
Zetreia • couple • us
9
2025-12-11 • via Nuitee
T
Tsung Yu • solo_traveller • tw
7
2025-11-05 • via Nuitee
P
Patricia
6
Pros:

Parking not adequate for seniors to navigate to rooms. No good signage to assist in room location. Had to go out of building to access breakfast. Thank goodness weather cooperated.

2025-10-06 • via Nuitee
N
Nazia • family
4
Pros:

It was on not too hood

2025-10-04 • via Nuitee
D
Dennis • partner
10
Pros:

Nice area and spacious room. Everything was clean and neat. Happy with our stay.

2025-10-03 • via Nuitee
D
Dan • family
10
Pros:

Very nice and clean.

2025-09-29 • via Nuitee
J
john • friends
6
Pros:

Nice, but the AC was not working in the room.

2025-09-28 • via Nuitee
N
Nikita • family_with_children • de
9
Preisleistung super. Gerne wieder
Pros:

Preisleistung. Frühstück und Waffeln

Cons:

Die Lage und Umgebung

2025-09-05 • via Nuitee
D
Diana • family
10
Pros:

We stayed at this property multiple times for the past few years when we picking up or dropping off my college students. This hotel suite is large and the price is reasonable. It is comfortable to stay and convenient too. We often walk to the Thai restaurant near by for dinner.

2025-09-03 • via Nuitee
L
Linda • family
10
Pros:

Great location, nice breakfast and great staff. Very accommodating.

2025-08-27 • via Nuitee
H
Harriet • family
10
Pros:

great location!

2025-08-27 • via Nuitee
P
PATRICIA • family
6
Pros:

Dirty towel on room fkior and in hallway.

2025-08-24 • via Nuitee
D
Daveona
6
Pros:

The hallways stank when we stayed and pool was disgusting & probably closed the way it looked. Room was clean though

2025-08-23 • via Nuitee
J
James
10
Pros:

Very nice hotel and the cost is not too high.

2025-08-15 • via Nuitee
V
Verified traveler
10
Good stay
Pros:

It was very clean. Building is definitely older, but the room had necessary updates minus the tv. Again was clean the workers were nice and I had no complaints.

2025-08-14 • via Nuitee
E
Eileen • family
10
Pros:

We loved our rooms. I booked 2 rooms and they were both clean and beautifully appointed. Breakfast was good too! The two ladies at the front desk were kind and helpful.

2025-08-13 • via Nuitee
R
Rachel
6
Pros:

I was concerned when I attempted to get help connecting with the internet. I did what I could on my own. I then contacted the hotel staff. They told me that what they had instructed me to do was what they had told other clients so they didn't know how to get me connected. It was an unhelpful response. I later figured it out on my own.

2025-08-12 • via Nuitee