Sonesta ES Suites Dallas Richardson

Hotels
•
Sonesta Hotels
8 (352 reviews)
1040 Waterwood Drive , Richardson , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and respectful staff
Good location
Cons:
Poor breakfast options
Cleanliness issues

Categories

Cleanliness
7.21
Some guests reported a dirty and smelly environment, impacting the score.
Service
9.18
Many reviews praised the polite and professional staff, indicating high service quality.
Location
9.22
Reviews highlighted the excellent location, making it easy to get around.
Room Quality
8.17
Rooms were generally good, but issues with noise and maintenance impacted the score.
Amenities
7.7
Amenities received mixed reviews, with specific concerns about the breakfast and workout facility.
Value for Money
8.16
Generally good value, although some guests found certain services overpriced.
Food and Beverage
6.21
Breakfast was frequently mentioned as a significant downside with poor quality.
Overall Experience
8.18
Overall experiences were positive, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Outdoor Pool and Tennis Court

Enjoy the sunny Texas weather at Sonesta ES Suites Dallas Richardson with our inviting outdoor pool and tennis court, perfect for relaxation and staying active during your stay.

Fully-Equipped Kitchen in Every Suite

Experience the convenience of a fully-equipped kitchen in every suite, allowing you to prepare your favorite meals and snacks just like at home.

Complimentary Hot Breakfast Buffet and 24-7 Market

Start your day right with our complimentary hot breakfast buffet and grab snacks, drinks, and other items anytime at our 24-7 Market, ensuring you have everything you need for a comfortable stay.

Book your stay at Sonesta ES Suites Dallas Richardson now and experience these fantastic amenities for yourself!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Starting from March 1st 2024: It's a $150 nonrefundable pet fee plus $15 extra per day for cleaning. Dogs are welcome (just one per room, please) if they're polite and well-behaved. We're setting a weight limit of 50lbs for our furry guests.

Please note that there would be a $100 authorization on guest credit card upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 352 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 6.21
Overall Experience: 8.18
J
Jayant • family_with_children • us
9
2026-07-23 • via Nuitee
K
Kimberly • solo_traveller • us
9
Family stay
Pros:

Lots of complimentary parking, excellent breakfast that the dinning area was not over crowded, large rooms

Cons:

N/A

2026-07-23 • via Nuitee
C
christina • extended_group • us
10
2026-07-05 • via Nuitee
A
ANUSH • couple • in
10
2026-06-28 • via Nuitee
M
martha • family_with_children • us
10
2026-06-20 • via Nuitee
R
Rodrigo • extended_group • it
10
2026-06-18 • via Nuitee
N
Nicole • family_with_children • us
10
It was what we needed for our purposes. I wish we could have stayed longer and made greater use of it.
Pros:

Larry the night manager was personable. We got it super late and felt very welcomed. The breakfast staff were also friendly. Everyone was very down to earth without any loss in hospitality and spirit.

Cons:

Everything was great.

2026-06-14 • via Nuitee
R
Ricky • family_with_children • us
10
2026-06-11 • via Nuitee
M
Maria • solo_traveller • us
7
Fue mi casa por dos noches
Pros:

Nesecita a una habitación con refrigerador grande y este lugar me quedo perfecto. Facil de tomar el free Way. Y el salón de mi evento. Restauran accesible. Y desayuno incluído en la estancia.

Cons:

Las áreas están divididas en tres secciones a mi me tocó el edificio A y el elevador me quedo retirado son edificios con muchas habitaciones algunas veces tube que tomar la escalera para acortar distancias

2026-06-09 • via Nuitee
H
Henry • couple • us
10
2026-06-01 • via Nuitee
E
Eric • solo_traveller • us
10
2026-05-02 • via Nuitee
J
James • solo_traveller • us
10
2026-04-29 • via Nuitee
R
Robert • couple • us
9
2026-04-25 • via Nuitee
J
Jazmine • couple • us
8
2026-04-23 • via Nuitee
A
Alexis • couple • us
1
2026-04-18 • via Nuitee
S
Shonia • extended_group • us
10
2026-04-16 • via Nuitee
J
John • family_with_children • us
10
Pros:

Rooms were clean and spacious.

Cons:

Sofa bed needs to be replaced was like the shape of a banana. Only other issue was we asked for clean towels we never got them.

2026-04-06 • via Nuitee
C
Chesney • couple • us
8
2026-04-01 • via Nuitee
K
K.Goss • family_with_children • us
10
Pros:

The room was very nice and spacious me and my family loved it

Cons:

I loved everything

2026-03-31 • via Nuitee
K
K.Goss • family_with_children • us
10
Pros:

I loved everything very spacious

Cons:

N/A

2026-03-31 • via Nuitee